ThunderDrive.io Reviews 

325
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Dette er fullstendig svindel. Jeg kjøpte 4TB for livstid og fylte opp store deler av det for et par år siden. Nå er alt sammen borte. Ingen respons fra kundeservice. Jeg ser av kommentarer fra hele ve... Toon meer

Beoordeeld met 1 van de 5 sterren

Nach einigen Problemen mit der Performance sind nun meine gespeicherten Dateien seit insgesamt 9 Monaten nicht mehr abrufbar. Der Support tut nichts, antwortet auch nicht. Thunderdrive ist offenbar... Toon meer

Beoordeeld met 1 van de 5 sterren

Don't do it! The entire service it's a mess: painfully slow upload (more than 15 minutes for a 300 MBytes upload?!), painfully slow (or unavailable) download / view, no apps, no sync, no ver... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible service. Non-existent customer support. I tried uploading a few folders totaling 45 Gigs of files. Took a long while, uploaded maybe half of the files. Familiar Google UI, without the reliabi... Toon meer

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325 reviews

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(325)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Purchased Lifetime cloud space

Purchased Lifetime cloud space. Unable to login. Multiple messages sent, Email Sent
No reply from Thunderdrive. Pathetic and annoying service. I will recommend not to buy

20 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ThunderDrive is a total scam

This company has proved themselves to be dishonest business people.
In addition to the other true reviews about this cloud service, I'd like to add to the truth. I also bought 2 TB lifetime storage through Stack Social a few years ago. When I started to fill up 1 TB of my account, their website constantly refused to receive files (uploaded files didn't appear on the cloud) and most of the time, it only displayed "Whoops, looks like something went wrong" on a blank screen when I logged back in.
Their customer service is horrible, almost useless. They always reply promptly to new purchase questions but simply ignore most other emails while they always leave nice words to Trust Pilot reviews that they are willing to assist their users.
Of course you cannot expect much from a 2 TB lifetime cloud at this bargain ($39-59) but at least they should keep their promise.
Be careful with this company.

Update August 2021: Recently, they've marketed a website service via email with the same dirty trick. They claimed to offer a LIFETIME website hosting service for 5 websites at only $59, slashed from $749! Can you believe it? The mentioned site was pagebuilder(.)pro and be careful with this site btw. These brass-necked people never stop deceiving people.

30 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thunderdrive tries to silence critics who speak about their terrible service

The service does not work. Completed uploads go nowhere and the files don't appear. Some files I have uploaded have just disappeared from my drive. The upload/download speeds are extremely slow.

I sent several emails to Thunderdrive about this. They ignored every single one of them. When I posted a negative review on this site, Thunderdrive commented and said I should contact them. I amended the review to mention that my emails were ignored.

Thunderdrive did not attempt to reach out to me. Instead, they got Trustpilot to remove my reviews. Trustpilot did not give a reason for why my reviews were removed.

ETA: Now I can't even download the files I have stored on Thunderdrive and as mentioned before, they do not respond to emails.

20 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

False Promises

False Promises, Data Unsafe, Unusable download speeds.

Files don't download on a 300 MbPs Connection. and customer support doesn't respond.

14 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thunder SCAM Drive lifetime plan

ThunderDrive lifetime plan is offered through Stack Social. I bought a 1TB "lifetime" plan from Stack Social, then 2 years later I got an email stating that they were closing my plan as the servers in my country (Australia) were being moved to the U.S. I was offered to go onto a yearly plan that cost the same each year as the lifetime plan. No refund offered. This is too good to be true. It's a SCAM!!

21 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

This is a fraudulent organization. The site simply does like 10% of what they say it does. DO NOT BUY.

EDIT: the share feature does not work. 90% of the times the people i send the download link can not download the file (i'm talking about big files, 3-4gb). Also, when i try to upload those big files (yesterday it was a 2gb file) the upload arrives at like 99% and then stops (a red exclamation mark near the upload status). Literally i can not upload on my own drive, nor i can share links with others. That makes it useless for me. I've tried to contact your help desk, but still problems are there and no useful answer was given. In comparison, Google Drive works flawlessly all the time. I REPEAT: DO NOT BUY.

17 februari 2021
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Hi Marco,
We'd love to be able to assist you, can you provide the specific issue that you are experiencing?

Beoordeeld met 3 van de 5 sterren

All my files are gone

All my files are gone. After I log in, there is a message at the bottom that says, "Whoops something went wrong." Chat is live but says it will be hours before they respond. I should have read the reviews before I purchased. I had already uploaded several hundred GBs. (You get what you pay for)

UPDATE: Thunderdrive got back to me same day and wrote "This has been resolved." with no other information. I'm increasing my stars from 1 to 3 because of this. However, without an explanation or any assurance it won't happen again, I'm still worried. (If I lose my files in an unrecoverable way on T-bird after this I can't say I wasn't warned...)

28 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought 2 TB space

I bought 2 TB space, and it was fast for upload in the beginning, but after few minutes it gets so slow that is is unusable. I uploaded maybe 2 GB to cloud. And today - I was trying to login after about one year, just to see if it is any faster. Unfortunately my files are not there. Everything is deleted. Scam!

6 december 2020
Beoordeeld met 4 van de 5 sterren

1 Year and on , no much complaints all files intact

I have been using thunderdrive for more than a year now , the website links keep changing , but its due to domain changes ,
I am able to still login and upload / download files from app.thunderdrive.io
I still wish there is a easy way to sync files than manually uploading them
But what else can you expect for $59 and a lifetime storage !!

12 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

JUNK! DO NOT WASTE YOUR MONEY LIKE I DID!

JUNK!! DO NOT WASTE YOUR MONEY LIKE I DID!!! I purchased a 2TB lifetime subscription in September 2019. Began uploading files and discovered that adjusting the sort order did not work and I reported it; I received a response that they were able to duplicate the issue and it would be reported to development. I deleted everything that had uploaded so far and thought I would wait a few months to see if they ever fixed it (I wasn't holding my breath). I tried to login today to check it and forgot my password. None of the options for "Forgot Password" are working (they say an email has been sent to me with a link to reset it, but I have received no email after multiple attempts). I purchased this based on a raving review from iDrop News Store - I will never listen to their recommendations again!!

19 oktober 2020
Beoordeeld met 4 van de 5 sterren

It works fine. It is not a bad service.

Hi, I am Allan and I am brazilian. I bought a 2TB lifetime plan on Dec/19. and it works fine so far. I have not used it that much but I have some files storaged there. It is not that bad as said in many comments here. I can access and open my files directly in the browser, even videos (also in picture-to-picture mode smoothly. So in short, so far so good. I wish it had an app version. That would be great.

11 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

CHEATER COMPANY. False Promises.

By end of third quarter of 2019 they promised Mobile App option and also Windows App option (something like pDrive) but it never happened. THE COMPANY IS FULL CHEATER. I spend money for Lifetime subscription and I am not able to use it at all.

22 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Do not purchase. I uploaded two years worth of videos and not a single one will play or even show a preview picture. Contacted tech support and they said my system must not support the program. Not true. Have tried multiple computers and new iPhone and still cannot access. They will not refund. Trying to report to the BBB, but I need a physical address which, of course, the company will not provide.

16 juli 2020
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Hi,

I am unable to find you request, but I will try to provide some clarity about videos.

We do not modify your files in any way, as long as the video file you upload is supported by your web browser, it will play in-line.

We do not offer the same services as companies like YouTube or Vimeo, that modify your footage for their player, we simply deliver the file, exactly as it's uploaded, with no modifications.

As long as your browser supports the file, it will play without downloading.

Beoordeeld met 4 van de 5 sterren

Great Deal ★ ★ ★ ★

I purchased the 2TB plan a few weeks ago and I have to say "I'm really happy" - I haven't encountered the issues others have (fingers crossed). So far speed seems to be on par. UI looks great and is intuitive, And some of the link sharing features they offer are cost so much more with the other guys. I removed one star because of a technical issue regarding video playback which I'm sure they are working on.

Yes, there are bugs in the system ThunderDrive needs to work out, but I'm rooting for these guys! We definitely need more companies in the online digital storage scene to keep things competitive.

4 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam. Broken promises, no support poor performance and lacking feature set.

25 juni 2020
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?

Beoordeeld met 1 van de 5 sterren

Don't buy

Don't buy.

I bought the "2TB lifetime account" through StackSocial nearly a year ago, with the expectation that iOS and Android apps, as well a desktop app or WEBDAV interface would be available.

They said they submitted apps to Google and Apple, but when I contacted Google and Apple (I am a registered developer with both, and have an account manager who is exceedingly helpful) they said they have NOT received any submissions for anything called "Thunderdrive".

They are liars and they will probably close shop tomorrow.

BUYER BEWARE, DO NOT BUY.

Edit: They replied to my review today, very odd reply asking me for an email to look into my problem - the service has no Android or iOS apps nor even a Desktop app or WEBDAV integration - you can't fix that with my email!

Edit2: Thunderdrive has now reported my review as spam, trying to have the truth removed. If you see this text it's because I jumped through Trustpilot's hoops and proved the above.

23 juni 2020
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?

Beoordeeld met 1 van de 5 sterren

Totally waste of time.

Uploaded another test folder for comparison of Degoo and ThunderDrive.
Folder content: 20 jpegs of total size 34MB.
Degoo took 17 seconds. ThunderDrive took 2 minutes and 13 seconds.
I don't think ThunderDrive will be able to improve their service fast enough to compete with any competitor anytime soon.

27 mei 2020
Review zonder uitnodiging
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?

Beoordeeld met 1 van de 5 sterren

Upload functionality doesn't work.

Beware that if you want to put some money down to try it out, don't do it with Paypal. Their "Buyer protection" is as much a scam as ThunderDrive itself and they will not refund you.

ThunderDrive itself has the usual issues with uploads not working, as others have pointed out. You may need some strong scripting skills to make it usable, but even then, it's uncertain.

22 mei 2020
Logo ThunderDrive.io

Antwoord van ThunderDrive.io

Can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?

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