Great purchases for my kids who need computers for school. We really wanted to avoid crappy, cheap computers, but could not really afford 2 x new laptops. So this was a great approach, and they are to... Toon meer
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Lees wat reviewers zeggen
This is my 2nd purchase in Thunder Store. I received the Dell Monitor in 3 days, very well packaged, with all wires. The Monitor is in excellent condition: base and screen. Alex assistance was clear... Toon meer
Very helpful service and follow-up advice. This was/is greatly appreciated. I will definately recommend Thunder Store, actually have to a couple of people thinking of updating their computers.... Toon meer
Laptop arrived very well packaged, and seems to work as expected. Haven't worked out how to transfer old files over (a little basic instruction sheet could be helpful). I thought it was supposed to b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!
Contactgegevens
Gulf Harbour, Whangaparaoa, 0930, Auckland, Nieuw-Zeeland
- hello@thunderstore.nz
- thunderstore.nz
4,8
Uitstekend
242 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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My order was delivered on time.The…
My order was delivered on time.The description was accurate.The chat was helpful.Great service.Thank you.
1 november 2022
Great service
Great service! World tops! Awesome experience from start to finish. Excellent, reliable and altogether 100% satisfaction. Thank you guys from Canada! Recommend Thunder Store wholeheartedly 100%
5 november 2022
A good product at a reasonablecprice
A good product at a reasonable price that an old age pensioner could afford so he can keep in touch with his family. Plus you also made it so easy and simple
2 november 2022
Really good experience
Really good experience. Never brought a pc before but they answered all my questions. Even after receiving the pc they answered all my questions and helped me with its full performance.
4 november 2022
The product is perfect
The product is perfectly fit for my home computing requirement. It arrived within the week and it was shipping-free. The transaction was straightforward and the set up was easy. The only issue i am having now is the bluetooth is out or not working for the wireless mouse and keyboard. They no longer work. Need to call Thunder's attention.
4 november 2022
Good communication and excellent prompt…
Good communication and excellent prompt delivery and good packaging. Great condition for a pre-loved laptop and set up nicely with basic programs to get started quickly. Excellent service and good price for a second laptop.
28 oktober 2022
Still Learning
When I received my Laptop in the box, it was easy to assemble. Once charged, I turned it on and I was learning. Instructions were understandable as I am computer eliterate. Getting their is a start and having this laptop is one awesome way of learning. A for Awesome.
28 oktober 2022
I was looking for a laptop that met…
I was looking for a laptop that met certain requirements for working at home that wasn’t overly pricey at this point in time. Having shopped with Thunderstore once before it made sense to do so again. They provide a great service at low cost.
26 oktober 2022
Well done Thunder Store
Professional in their dealings prior to purchase followed up by prompt delivery. Have also continued to provide answers to questions following delivery.
24 oktober 2022
Use these guys!!!
Very happy with the whole price/delivery/service package from Thunder Store. Hassle free ordering online, quick dispatch with tracking and prompt response to a question I had after I had received my lap top. I would happily recommend and use again.
21 oktober 2022
Great service
Great service, PC arrived very well padded, worked straight away and even had cables we needed. Really impressed. Would recommend.
7 oktober 2022
Really happy with my computer
Really happy with my computer, great price and speedy delivery.
8 oktober 2022
Responded to problem promptly
Service was prompt. My computer had a problem when it arrived. Thunder Store responded to my message. I sent it back. They repaired the computer and upgraded it, and sent it back to me. It is fine now.
1 september 2022
Great experience overall
I have had great customer experience with Thunder Store as I have recently bought a business laptop from them. They have chat line available whenever I have questions about the product which is automatically connected to my messenger and they often reply very quickly, usually within 10-30 mins of wait time during business hours. The best part is that they ensure customers get the most satisfaction possible that they even work overtime and reply to my queries after-hours in the messenger chat. So overall everything is great apart from the warranty only comes with one month for most laptops. If you want extended warranty you have an option to purchase extra and their extended warranty options are quite challenging especially if you’re on a budget. This is, however I found not so competitive compared to other companies that offer a full year warranty that comes with the products. But hey, let’s face it those companies that have a full year or even 6 months warranty usually are more expensive on their products.
Price is the thing I care about, probably the most if not the least. Thunder Store is definitely competitive when it comes to that. And the quality, the brands they sell that they know is best for your individual needs and customer service and advice about their products are just awesome.
So from my experience with them and to be fair I have to give a 4 star out of 5 for overall products and services received. I do hope in the near future they will come up with a more longer warranty. That will definitely increase customer satisfactions and I will come back for a second laptop if they do.
28 september 2022
Great Service Great Purchase
Thank you for the great service and very happy with my purchase. My laptop was packaged with thought and great care. I also received a free packet of antiseptic wipes.
I would definitely buy from Thunder Store again.
16 september 2022
20% restock 25$ admin fee for cancellations
be careful buying from this site .any change of mind or cancellation! they charge 20% restock and 25$ admin fee
more then what my goods were worth
disgusting practice
corrupt business with dodgy policies
20 september 2022
Review zonder uitnodiging
Antwoord van Thunder Store
Hi there, thanks for your feedback. Your $32 charger order was packed and ready for courier in 5 minutes after you've placed your order so it makes it for a 12pm courier pickup. Yes that's how we provide excellent, speedy service to our customers. Our returns/refund policy is always available on our website to everyone before they make a purchase. It is a standard practice to charge a fee for change of mind in tech stores. This simply covers our time dispatching your order, packing it, packaging supplies, part payment fees that do not get refunded to us when an order is cancelled, and other expenses associated with processing an order. So instead of harassing our customer support representatives and using absolutely inappropriate language, I would recommend you to read the policies before you make a purchase and actually make up your mind first before buying something you don't need. Your claims have no ground as we act according to the policies you agreed to at the time of your purchase and within NZ law.
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