Tidalravesports Reviews 300

TrustScore 3.5 uit 5

3,3

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Beoordeeld met 5 van de 5 sterren

You guys have always been prompt with your replies and orders - you reach out often with messages and offers and updates. You sell great quality products and the designs are outstanding. Your produc... Toon meer

Beoordeeld met 5 van de 5 sterren

Love my new board, I even have a friend that sometimes struggles to self rescue the extra handle really do help with self rescue for short people from the back of the board that can't do from the si... Toon meer

Beoordeeld met 1 van de 5 sterren

Bad customer service- only sent an automated reply to my multiple emails and enquiries, will say next day shipping but took 6 days, sold paddle boards they didn't have in stock and then had to back... Toon meer

Beoordeeld met 5 van de 5 sterren

Great paddle board, bought for my wife who absolutely loves it, bought matching vest also, superb quality and fit. I may buy myself one soon. Postage was fast and easily tracked. Very happy custom... Toon meer

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3,3

Gemiddeld

TrustScore 3.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(300)

74 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Tidal Rave SUP’s complete package

Tidal Rave make the best looking and the best overall SUP’s! Mine came with everything you would ever need right out of the box. This alone saved me over £100. Plus the product quality of all items is just superb! Every item is premium grade!

7 maart 2025
Beoordeeld met 1 van de 5 sterren

So called "next day delivery" is a scam!

Invoice states "next day delivery" this is untrue!

Got an email from DX showing "standard delivery", and in actual fact will take 4 days before the product is delivered

Messaged tidal rave directly via ther customer services link - guess what? They didn't even bother to reply.

Avoid these guys like the plague, if the product is anything like the customer service it'll be a complete waste of money!

20 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The deck pad is peeling off the board…

The deck pad is peeling off the board after 3 uses and showing glue residue underneath. Really not happy considering i paid £300 for this product.

The accessories are OK, could be better quality, compared to my friends boards that is

21 oktober 2024
Review zonder uitnodiging
Logo Tidalravesports

Antwoord van Tidalravesports

Hi Erin, I am sorry to hear that there is an issue with your board.
I have requested your information but had no response
Please contact us on support@tidalravesports.com with your order number and we will be able to help with any issues you have.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic customer service

Absolutely fantastic customer service! I brought 2 boards but on delivery realised they came with the same colour accessories. I contacted customer support and asked if it was possible to change the accessories to a different colour so we are able to tell our boards apart without having to take them out of the bag. I had a response within an hour and they couldn't have been more helpful! I sent the items (bag, leash and dry bag) back and replacements in a completely different colour were sent out. Used our boards last weekend and found them to be great quality and look amazing on the water. Would 100% recommend!

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely designs

Lovely range of unique designs the quality of the boards them selves and and the equipment /accessories that comes with it are well thought out would buy another for family or friends

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love love love!

My first Tidal Rave board and I am obsessed 😍
Delivery was super quick, my board arrived the following day after ordering.
After expressing online that I wasn’t keen on the colour of my bag, customer services promptly messaged me and agreed to ship a different colour, so happy with the service & board. Highly recommend!

19 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top-rate customer service

Top-rate customer service - prompt responses to the online contact form and really swift to sort out the minor issues (one of which was of our own making!) with replacement parts. Loving the boards so far - easy enough for even a total novice like me to set up and pack away, and the kids are loving being out on the water.

17 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stunning board

Absolutely over the moon with my new stunning board!
I upgraded my previous board (from another brand) and can honestly say I wish I had upgraded sooner. This board is stunning in design but also is so smooth on the water.
I cannot recommend these boards enough with all their beautiful designs it was hard to choose!
Great customer service and even better product!

16 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received the best customer service…

I received the best customer service from Tidal Rave I have ever received from a company. I contacted them about an issue with the fins on my board, the member of staff contacted me back and kept in touch with me throughout and genuinely went above and beyond. I would not only recommend them for their fantastic product, but also for their second to non customer service.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm new to using a paddleboard but…

I'm new to using a paddleboard but based my purchase off other reviews (and of course the design!).

Really quick,efficient delivery.

I can't believe how much kit you get in the bundle. Brilliant value for money and it's good quality with nothing feeling at all flimsy.

Highly recommend these boards and using Tidal Rave. I can see us getting a second to go out as a family.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All round perfection

Delivery was fast and accurate. And the board is absolutely fantastic, quality and description is spot on. The board itself is perfect even on choppy sea as that's what it was like towards the end of maiden voyage. Truly a fantastic bit of kit.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best customer service I've had in a while

I bought a Tidal rave paddleboard last year, and despite having some issues with the fin clips, I cannot recommend this company enough.
The board is a fantastic design and is really stable to use, the amount you get in their kit far surpasses every other paddleboard provider out there.
Their customer service has been second to none, even after a year they have been responsive and as helpful as they can.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a fabulous paddleboard

What a fabulous paddleboard! I bought the Acrylic Infinity, not only is it pretty, it's easy to use and a tonne of fun! I'm 61, and never been on a board in my life. Great service, prompt delivery! No complaints! I highly recommend this company.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You won't be disappointed

What a pleasure dealing with the good folks at tidal rave. Mandy was super efficient once I realised I had ordered the wrong size board there was no quibbles about a refund I was actually refunded in minutes after talking to Mandy. Communication was simple too one phone call and everything was sorted. Thanks again Mandy.
I love this product from the ordering process to the first paddle stroke.
The admiration from other boarders was evident several people asked about the board and I heard lots of wows and ooh look at that one from the busy spot I go. The construction is solid it did feel a little less stable than my old board at first but I put that down to it being so much lighter and me just getting my balance point right but once comfortable it glides even with boats going past leaving a substantial wake I felt secure on my new board.
The accessories pack is so comprehensive you will struggle to use your discount voucher in the store as pretty much everything that is there you get.
I would recommend anyone looking to buy to buy from tidal rave the designs are so vibrant and will definitely get attention can not fault the pricing actually feels like I stole it for the price paid.
I will be ordering again for my little lady as now going on daddy's board is not enough she wants her own from this brilliant company.

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

purchased the tidal rave paddleboard as…

purchased the tidal rave paddleboard as my first ever one. from the board to the accessories everything is of a high quality. a real head turner too. will be purchasing another 2, one for my wife and one for my wee girl

19 augustus 2024
Review zonder uitnodiging

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