The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... Toon meer
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... Toon meer
Bedrijf heeft geantwoord
Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
Contactgegevens
4-10 Fisher St, 2128, Silverwater, Australië
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordering and paying for the order…
Ordering and paying for the order (through PayPal) was straightforward enough, but not being able to get the item delivered to a PO Box makes it difficult, due to our personal situation.
27 mei 2026
Staff were extremely helpful and…
Staff were extremely helpful and efficient they made ordering and collection very easy.
15 mei 2026
Quick service and delivery.
28 mei 2026
Professional Tile service delivery
The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.
13 mei 2026
Good collection but delivery is slow
I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburbs. Not sure if I missed something, but was anticipating a quick turn around.
25 mei 2026
Had to buy one more box of the same…
Had to buy one more box of the same tile. Straightfoward process. done.
26 mei 2026
A pleasurable experience
Services and advice is excellent. Collection of tiles is simple compared with other companies. Staff are very helpful.
23 mei 2026
Great service and helpful staff
Great service and helpful staff. Good selection of tiles and bathroom fixtures to choose from.
18 maart 2026
Antwoord van Tilemall Pty Ltd
Thank you for your kind review! We’re so pleased to hear you had a great experience with our team and found a good selection of tiles and bathroom fixtures.
We really appreciate your support and hope to see you again soon.
Kind regards,
Tilemall Nikki
Antwoord van Tilemall Pty Ltd
Thank you for your wonderful review! We’re glad to hear you found our service fast, friendly, and efficient.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Tilemall Nikki
nice service
9 april 2026
Antwoord van Tilemall Pty Ltd
Thank you for your wonderful review! We’re glad to hear you found our nice service fast, friendly, and efficient.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Tilemall Nikki
Charged $75 for an exchange of product…
Charged $75 for an exchange of product not a refund an exchange !!
1 mei 2026
Antwoord van Tilemall Pty Ltd
Dear customer,
We sincerely apologise for your experience.
Our return policy does include the terms and conditions regarding exchanges and returns. At the time, your wife attended the showroom to return the products and purchase the new items, and unfortunately the return process had already been completed in our system, so we were unable to change the procedure afterwards.
We do apologise again for the inconvenience caused.
Kind regards,
Brook
Service fantastic!
So efficient with delivery. Colour exact to web image. Website easy to use.
1 mei 2026
Antwoord van Tilemall Pty Ltd
Thank you so much for your lovely review! We’re delighted to hear that you were happy with our efficient delivery, easy-to-use website, and that the colour matched the web images perfectly.
We really appreciate your support and hope to assist you again soon.
Kind regards,
Tilemall Nikki
Efficient supply of samples, great range across all price ranges
Quick reply to emails, service was friendly and efficient.
29 april 2026
Antwoord van Tilemall Pty Ltd
Thank you for your wonderful review! We’re so pleased to hear that you were happy with our sample service, product range, and customer support.
Providing quick, friendly, and efficient service is very important to us, so we truly appreciate your feedback and support.
Kind regards,
Tilemall Nikki
The staff are very nice
The staff are very nice, whole shipping process are very smooth too. highly recommend.
24 april 2026
Antwoord van Tilemall Pty Ltd
Thank you so much for your kind review! We’re delighted to hear that you found our team helpful and that the shipping process went smoothly for you.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
Tilemall Nikki
Great service
28 april 2026
Antwoord van Tilemall Pty Ltd
Thank you for your kind review! We’re so pleased to hear you had a great experience with our team.
We really appreciate your support and hope to see you again soon.
Kind regards,
Tilemall Nikki
Antwoord van Tilemall Pty Ltd
Hi,
Thank you so much for your feedback! We’re very happy to hear the tiles arrived quickly and in perfect condition.
We really appreciate your support and hope you love the tiles in your project!
Kind regards,
Nikki
Tilemall
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.