Very good at communicating, which is the key to building trust. They were flexible and while looking at tiles on a website is not the same as looking at them in person, I feel I got what I paid for,... Toon meer
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Lees wat reviewers zeggen
I can highly recommend Tile Topia. The service I received from staff member Nathan was exemplary. Nathan is an asset to your company. Went above and beyond to assist and guide me with numerous querie... Toon meer
These giys were so helpful, I needed a Saturday delivery and this was the only tile place that would accomodate me. hey sent pictures and videos of the tiles in different lights for me, super helpful.... Toon meer
Lightweight product with the capacity of enhancing your space regardless of the project. This tile has a lightly coated glossy later that is shimmering. I like the natural imperfections in this design... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Tile Topia
Geschreven door het bedrijf
Our Story
Four years ago, Tile Topia emerged from a passion for transforming spaces through quality tiling solutions. Our journey began with a simple mission: to provide homeowners, designers, and contractors with a diverse range of tiles that combine aesthetic appeal with lasting durability. Over the years, we've curated a collection that reflects both timeless classics and contemporary trends. From the elegance of natural stone to the sleek finish of porcelain, our tiles are selected to inspire and elevate every space.
🎨 Our Collection
At Tile Topia, we understand that every project is unique. That's why our extensive range includes:
Materials: Porcelain, ceramic, and natural stone. Styles: Marble effect, stone effect, concrete effect, onyx effect, abstract effect, cloud effect, and wood effect.
Finishes: Gloss, matt, glitter, polished, and textured. Whether you're redesigning a cozy bathroom or embarking on a large-scale commercial project, our tiles cater to every vision and budget.
🤝 Our Commitment
Customer satisfaction is at the heart of everything we do. Our team of experienced professionals is dedicated to guiding you through every step of your tiling journey—from selection to installation.
We believe in building lasting relationships with our customers, ensuring that your experience with Tile Topia is smooth, enjoyable, and stress-free. Even after your purchase, we're here to assist with any questions or concerns, offering support that extends beyond the sale.
Contactgegevens
45 Ryedale Way, Tingley, Wakefield , WF3 1AP, England, Verenigd Koninkrijk
- 0147 3355 833
- sales@tiletopia.co.uk
- tiletopia.co.uk
4,6
Uitstekend
89 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
Excellent service
Delivered quickly and followed up with a message to see if they could assist me further
Thank you
28 november 2025
Antwoord van Tile Topia
Thank you so much. We’re happy to know you appreciated the quick delivery and our follow-up. We’re always here if you need any further help.
Great personal service
Great personal service. Spoke to a real person.
27 november 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for the kind words. We truly value providing personal, one-to-one service to our customers. We’re pleased to know our personal approach made a positive difference.
Ordered samples
Ordered samples, the colours and textures are exactly as described. With prompt delivery. Excellent thanks
13 november 2025
Antwoord van Tile Topia
Thank you for your kind feedback. We’re glad to hear the colours and textures matched your expectations and that the delivery was prompt.We truly appreciate your trust in Tiletopia.
Amazing value and service from this…
Amazing value and service from this company. Do exactly what they say and so helpful with any questions I had. Definitely recommend
20 november 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you so much for the lovely review. We’re really glad we could help with your questions and that everything met your expectations. We truly appreciate the recommendation.
All tiles received were in good…
All tiles received were in good condition and well protected with individual cardboard packaging. The path looks amazing.
28 oktober 2025
Antwoord van Tile Topia
Thank you for your wonderful feedback. We’re delighted to hear the tiles arrived in excellent condition with secure packaging, and that the finished path looks stunning. We truly appreciate your trust in us and are pleased to have been part of your project.
Antwoord van Tile Topia
Thank you so much for the feedback. I am glad you liked our prompt service...Hope you avail our services again.
Tiny samples
Tiny samples, badly cut and didn’t have much of pattern to show me the detail that I wanted to see.
31 oktober 2025
Antwoord van Tile Topia
Thank you for your feedback—we appreciate you taking the time to share it. We’re sorry to hear the samples didn’t meet your expectations. Our samples are intended to give an indication of colour, texture and finish, but we understand that smaller cuts may not always show the full pattern detail. This is the reason we share live videos and images so that you can have a better understanding.Still we’d be glad to help with additional information or alternatives if you want as customer satisfaction is our topmost priority.
Antwoord van Tile Topia
Thanks a lot for sharing your feedback. It means a lot to us that you appreciated both our communication and tile quality.Hope to work with you again soon.
5 star seller great communication and…
5 star seller great communication and pleasure to deal with highly recommended .
21 oktober 2025
Antwoord van Tile Topia
Thank you for the 5-star review. Really happy to hear you had a great experience. Much appreciated 👍
Antwoord van Tile Topia
Thank you so much for your feedback. We’re glad you were happy with the service. Hope to serve you in future as well.
Good value
Good value. Rapid delivery.2 broken tiles due to an unanticipated issue on delivery. Photoson Facebook were afair representation of the actual tiles
3 oktober 2025
Antwoord van Tile Topia
Thank you for sharing your experience. We’re glad you found our pricing and delivery service good, and that the tiles were a fair match to the photos. Apologies for the damage caused during delivery—we truly appreciate your understanding.
Delivery was very soon Thanks for high…
Delivery was very soon Thanks for high professional service!
29 september 2025
Antwoord van Tile Topia
Thank you for your feedback. Providing timely delivery and a high standard of service is very important to us, and we’re pleased this was reflected in your experience.
Very good prices
Very good prices, delivery on time.
Any problem. You have, they will help you. Definitely I will use them again in the future!
7 oktober 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for sharing your experience. We’re pleased to know you were satisfied with our prices, on-time delivery, and service. We look forward to serving you again in the future.
Lightweight product
Lightweight product with the capacity of enhancing your space regardless of the project. This tile has a lightly coated glossy later that is shimmering. I like the natural imperfections in this design. Overall a nice finish and touch. 4x4 white ceramic tile
30 september 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for your thoughtful feedback. We’re delighted to hear that you appreciated the lightweight nature, subtle gloss, and natural character of the tile. Your comments on the finish and design truly mean a lot to us, and we’re glad it enhanced your space.
Whatsapp help is priceless!
Personal help on WhatsApp so I could select the exact look I wanted. Pictures and videos of tile samples before being dispatched shows that they are a company that understands the customer's needs. Pricing and quality are also brilliant.
23 september 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for your wonderful feedback. We’re pleased to hear that our personalised WhatsApp support and pre-dispatch visuals helped meet your expectations. We appreciate your trust in our pricing and quality.. Understanding our customers’ needs is very important to us, and we’re glad we could support you throughout the selection process.
Poor company policy
I received the order and only opened it after 2 weeks as that’s when I started the project. After checking them I have noticed one pack which contained 4 tiles were damaged/broken and the company did not help with a replacement, they said there is nothing they can do as it went outside of the claim window. 2 stars for the policy of the company as I don’t believe they can expect us checking the tiles upon arrival considering that they are packed and very heavy. Also the damaged pack was in the middle of the pallet.
Update to the response from Tile Topia as I cannot add comment. According to Consumer Rights 2015, customers are entitled to a full refund or exchange if products are in unsatisfactory condition, more specifically as I received the items are damaged and noticed within 30 days of receiving them. As I was still within 30 days of receiving them, the company broke the law by not providing me full refund for damaged items within 30 days.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration caused by discovering damaged tiles once your project began. We understand how disappointing this must have been, especially given the weight and packaging of the tiles.
Our claims timeframe exists so we can work promptly with our delivery partners, as damage reported later can unfortunately be difficult to verify. That said, we appreciate your perspective and understand that immediate inspection isn’t always practical.
We genuinely regret that we were unable to assist further on this occasion, and your feedback has been shared with our team as we continue to review and improve our customer experience
5 star
I had a issue with a few broken tile when h came I cannot keep steesing how much great help the tram were to resolve the issue 5 stars
16 september 2025
Antwoord van Tile Topia
Thank you so much for the feedback. Appreciate it.
impressive quality
Great communication with seller. Tiles very well packed. Absolutely beautiful tiles. Colour and quality is everything I expected and more.
I am so impressed I will be placing another order to cover a larger area.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the communication, packaging, and the beauty, colour, and quality of the tiles. We truly appreciate your trust and look forward to your next order.
Antwoord van Tile Topia
Thank you for your kind feedback. We’re pleased to hear you were happy with our service and tile samples. We take great pride in our service and the quality of our tile samples, and we’re pleased this was reflected in your experience.
Fabulous Company
Fabulous company, fast delivery and they give me texts to let me know when to expect my tile sample. Beautiful tile sample, really thick and good quality.
1 september 2025
Antwoord van Tile Topia
Your kind words truly mean a lot to us. Thank you for the great review. Glad you liked the fast delivery, updates, and the quality of the tile sample. We really appreciate your support
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