Very good at communicating, which is the key to building trust. They were flexible and while looking at tiles on a website is not the same as looking at them in person, I feel I got what I paid for,... Toon meer
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Lees wat reviewers zeggen
I can highly recommend Tile Topia. The service I received from staff member Nathan was exemplary. Nathan is an asset to your company. Went above and beyond to assist and guide me with numerous querie... Toon meer
These giys were so helpful, I needed a Saturday delivery and this was the only tile place that would accomodate me. hey sent pictures and videos of the tiles in different lights for me, super helpful.... Toon meer
Lightweight product with the capacity of enhancing your space regardless of the project. This tile has a lightly coated glossy later that is shimmering. I like the natural imperfections in this design... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Tile Topia
Geschreven door het bedrijf
Our Story
Four years ago, Tile Topia emerged from a passion for transforming spaces through quality tiling solutions. Our journey began with a simple mission: to provide homeowners, designers, and contractors with a diverse range of tiles that combine aesthetic appeal with lasting durability. Over the years, we've curated a collection that reflects both timeless classics and contemporary trends. From the elegance of natural stone to the sleek finish of porcelain, our tiles are selected to inspire and elevate every space.
🎨 Our Collection
At Tile Topia, we understand that every project is unique. That's why our extensive range includes:
Materials: Porcelain, ceramic, and natural stone. Styles: Marble effect, stone effect, concrete effect, onyx effect, abstract effect, cloud effect, and wood effect.
Finishes: Gloss, matt, glitter, polished, and textured. Whether you're redesigning a cozy bathroom or embarking on a large-scale commercial project, our tiles cater to every vision and budget.
🤝 Our Commitment
Customer satisfaction is at the heart of everything we do. Our team of experienced professionals is dedicated to guiding you through every step of your tiling journey—from selection to installation.
We believe in building lasting relationships with our customers, ensuring that your experience with Tile Topia is smooth, enjoyable, and stress-free. Even after your purchase, we're here to assist with any questions or concerns, offering support that extends beyond the sale.
Contactgegevens
45 Ryedale Way, Tingley, Wakefield , WF3 1AP, England, Verenigd Koninkrijk
- 0147 3355 833
- sales@tiletopia.co.uk
- tiletopia.co.uk
4,6
Uitstekend
89 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent delivery time and quality of…
Excellent delivery time and quality of porcelain
23 augustus 2025
Antwoord van Tile Topia
Thank you for sharing your opinion. We appreciate your feedback and are pleased you were satisfied with our delivery service and tile quality.
Antwoord van Tile Topia
Thanks so much. Glad the samples helped. We appreciate your feedback.
Customer service and the tiles are both…
Customer service and the tiles are both fantastic. Communications via WhatsApp or email are answered quickly. 100% recommend- don’t hesitate
30 augustus 2025
Review zonder uitnodiging
Antwoord van Tile Topia
We sincerely thank you for your generous feedback. Providing excellent products along with prompt, attentive communication is very important to us, and we’re thrilled this reflected in your experience. Thank you for recommending us with such confidence.
Brilliant customer service and best price!
Great prices, brilliant advice and communication and prompt delivery! Couldn’t want more, would give 6 stars if I could.
12 juli 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you so much for your fantastic feedback. We’re delighted to hear that you were happy with our pricing, advice, communication, and delivery. Your kind words truly motivate our team—thank you for choosing our tiles.
Highly recommended
Great service, friendly and professional.
Good support around product choice. Very quick delivery, friendly and helpful delivery drivers. Highly recommend, will use again. Thank you.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for such a lovely review. We’re glad we could help you choose the right product and that everything—from service to delivery—was smooth and timely. Your recommendation means a lot to us, and we’d be happy to work with you again.
No fuss straight forward
From ordering to delivery was great. Loved my tiles. I would recommend you to anyone looking for tiles.
30 juli 2025
Antwoord van Tile Topia
Thank you, we are thrilled to hear you loved your tiles and enjoyed a smooth journey from order to delivery. Your recommendation is greatly appreciated and means a lot to our team.
If I could give 10 stars I would.
If I could give 10 stars I would.
The tiles are stunning, very good quality and easy to cut and lay.
Customer services from ordering samples to full order, delivery and queries has been second to none.
I will be recommending Tile Topia to anyone looking for tiles. Thank you.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for your exceptional feedback. We’re thrilled to know the tiles met your expectations in both quality and ease of installation, and that our service supported you at every stage. Your recommendation is truly valued. Thank you for choosing Tile Topia.
Initiallly I picked a tile that I liked…
Initiallly I picked a tile that I liked and the delivery was going to be over 80 pounds. I was under the impression that if I choose tiles that cost £ 300 or more the delivery was free. I choose a more expensive tile and did not get the free delivery I previously saw. In the end I had to buy white matt tiles as the prices can be misleading. They also do not deliver to the apartment.
9 augustus 2025
Antwoord van Tile Topia
Thank you for your feedback, and we’re truly sorry for the confusion caused regarding delivery charges and the inconvenience this created.Free delivery is subject to order value, product weight, and delivery location, and apartment deliveries are restricted by our courier partners to curbside only. We apologise if this was unclear during the ordering process and appreciate your understanding.
What a wonderful experience I had
What a wonderful experience I had! from order to delivery, everything was exceptional. My tiles were delivered on time (3 days approximately) tiles were packed well and included samples of colours of interest! Will now be placing another order as decided to expand my project. I highly recommend Tile Topia
12 augustus 2025
Antwoord van Tile Topia
Thank you for sharing such kind feedback. We’re delighted that every stage of your experience—from ordering to delivery—met your expectations. We look forward to assisting you with the next phase of your project. Thank you for recommending Tile Topia.
Tiles Arrived promptly and well packed…
Tiles Arrived promptly and well packed on the pallet so no damage
31 juli 2025
Antwoord van Tile Topia
Thank you for letting us know! We’re glad the tiles arrived quickly and safely.We appreciate you choosing us
Exactly as described
Pennsylvania blue stone outside patio tile.
The communication from Tiletopia was excellent, answering all questions in quick time, additional photos and videos of the patio tile we had chosen and delivery was also communicated well with a follow up call confirming all details.
Very good value for money, good quality porcelain tile as confirmed by our installers and only 2 damaged tiles out of 140 600 x 900 slabs which were very securely packaged!
Will definitely recommend and also use again for any future projects, thank you.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that our communication, additional photos and videos, and delivery updates helped make the process smooth from start to finish.Thank you for your recommendation—it means a lot to us. We’d be delighted to support you again on any future projects.
Antwoord van Tile Topia
Thank you so much. The team at Tiletopia really appreciate your lovely words.
Quality service
Tile Topia staff have been extremely helpful and responded quickly to all my queries. The product I ordered is of high quality for a very good price.
I would definitely buy from this company again.
29 juli 2025
Review zonder uitnodiging
Antwoord van Tile Topia
Thank you for sharing your experience. We’re pleased to hear you found our service responsive and our products excellent in both quality and value.
Porcelain tiles
After ordering the porcelain tiles I received a cal from the company to check everything was ok plus the address was correct also delivery was a day earlier than quoted.
16 juli 2025
Antwoord van Tile Topia
We’re really pleased to hear that the follow-up call helped confirm all details and that your delivery arrived earlier than expected. Providing clear communication and a smooth delivery experience is very important to us.
We truly appreciate your support and hope to assist you again on future projects.
Antwoord van Tile Topia
Thank you — delighted you enjoyed our prompt service.
Perfect
Great choices and quick delivery. Now waiting for the plumber to give me the sizes.
8 juli 2025
Amazing customer care
Amazing customer care
Staff where amazing
Really helpful when I ordered the wrong tile
Highly recommend them
6 juli 2025
Excellent service great communication…
Excellent service great communication for delivery
Product is great and good value for money
Would definitely recommend buying from this company again
7 juli 2025
Bottom pack of tiles arrived broken
Bottom pack of tiles arrived broken, quick email to customer services and they had issued a new packet by next day delivery and all arrived safely. Just the peace of mind you want when ordering tiles online, will use again.
7 juli 2025
Antwoord van Tile Topia
Thank you for your feedback. We’re pleased we could resolve the issue quickly and ensure your replacement arrived safely. Providing confidence and peace of mind when ordering online is very important to us.
We truly appreciate your trust and look forward to working with you again.
Confused
The both samples were excellent quality however they both had different descriptions on them, they did have a sticker on the back but it left me feeling unsure if I ordered one it would be the right one
30 juni 2025
Antwoord van Tile Topia
Hi, thank you so much for your feedback! The stickers on the back are correct — we apply them at the time of preparing the samples for dispatch. If you have any questions or need any assistance, our team is always here to help. We're just a message or call away!
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