Tilia Homes Reviews 

The whole process of buying my first property with Tilia home went smoothly than expected. The staff was exceptional, particularly Donna with all her support and explanations made all my prejudices about new buildings go away. She was very professional and updated us at every step of the way. She kept true with all the timelines and was quick to update us if there was any delay in any stages. I would definitely love to do more businesses with Tilia homes and I highly recommend others to give them a try!

We have had an amazing experience throughout our buying journey. What is normally a complicated, drawn out process has been relatively simple and quick with Tilia. The staff are really great, especially Helen at the Greenway View Development and the houses look very well built. The choice of kitchens, tiles and standard of the fittings are fantastic. I would highly recommend.

My fiancé and I recent bought our first new build home from Tilia homes and the experience all the way through was fantastic we can't praise Simon our sales executive and Ian the site manager enough. From reservation to completion we were completely looked after and kept informed. We felt comfortable through the entire process and love our new home.

Stewart Sellers came to fix defects within my bathroom. The first thing he did was introduce himself and also ask my name. He explained what he was going to do before starting anything. He was warm and welcome with a friendly nature.
He checked that I was satisfied with everything before he finished.
Would highly recommend Stewart! Was amazing from start to finish!

I and my husband are first time buyer, we started this journey in Dec. 2024 but could not continue because of our network provider has put a default on my husband's credit report, Ellie The sale rep at Furlong Heath was really helpful, offering advise and checking up on us because it was such a difficult time. Ellie made buying a home so seamless and stress free despite the huddle- she is a gem.
Also a big thank you to Adrian who has been supportive since we move to our new home.
Thank You Guys.

From start to finish we were keep updated and we were allowed to visit site and watch our new home being built. Wonderful communication with Ellie in the sales suite who made the whole process as easy as possible. We were shown around our new home by the site manager who explained all the gadgets and operations in the house. Can’t wait to move in now.
Would recommend this development.

Paige from Derby, Kingsway site was very helpful and she's very pleasant and also lovely. She was able to answer our inquiries and made sure that we'll get the best. Could not recommend it enough. It was a smooth process.

Supported throughout the process and helped when needed at all times.

I’ve worked with Donna at Roundhouse gate. She is by far the most incredible sales representative I’ve ever met. She is patient, kind and an amazing communicator. She has made the process of buying a house so much easier.

We recently had a snag with our property and Tracey in the customer care team was extremely helpful and proactive in helping us resolve the matter. She was understanding and kind.

Kev came to do the remedial work and went above and beyond to ensure the work was finished and did so to an exceptionally high standard.

They’re both a credit to the company and we’re really grateful for all their hard work and kind assistance.

I cannot express how much Michelle at Kings Park, Cottenham has gone over and above to ensure that my purchase process has gone smoothly in a caring , honest and supportive way . Excatly what a new buyer needs faced with a ton of question - a supportive and warm sales person that understands and work proactively for the needs of the client. I feel part of a community and not a business.

Ellie has been informative and always approachable with any issues along the way . It has been a challenge for us but we finally exchanged today and can’t wait to move into our new home on Furlong Heath.
Ellie is a credit to your company and we have been recommending this site to our friends.

Ellie at the development has been so helpful, patient and professional throughout my purchase. Ellie, and others at Tilia, have been a pleasure to deal with throughout what ended up being an elongated purchase. This was due to complications I experienced with my sale and personal circumstances, and a few minor issues with the plot that were swiftly resolved in full. I’m very much looking forward to moving in shortly.

Tilia homes have been excellent throughout my purchase of a property. From the very start both Kat and Michelle have been extremely helpful, always giving me lots of time and guidance.
I am very happy with my new home.

I had a few problems to start with, but when Michelle came to the Sales Suite it was a breath of fresh air. Michelle has always been helpful and returns calls with help and my snags were dealt with.
The only issue I had was registering the property for Council Tax, Gas, Water etc. as it seems that the main office had not done this!!
Well Done Michelle keep up the good work

Rafal repaired and repainted a hole in our ceiling, which now looks immaculate, and even went above and beyond by fixing an issue with our door that he noticed. He was friendly and his attention to detail was excellent, thank you!

As a first time buyer, the whole process was incredibly smooth with Tilia Homes, Kings Park. The communication from the team has been incredible from start to finish, with any question asked responded to promptly. Michelle and Kat at Tilia in Cottenham have been absolutely fantastic throughout this journey, and I am incredibly grateful that I have had their support in buying my first home! Even with the development still being in progress, the groundworkers are very respectful, with the area being kept tidy and noise being managed.

Michelle was amazing. She looked after us really well and was very hospitable.

She was also very transparent and honest, which led to us buying a house from Tilia.

- Presentation of website and information provided is very user friendly.
- Customer Service received from Sales Executive (Sally) is always warm, welcoming, and empathetic.
- The range of properties on site all feel and appear to be superb as far as construction, development, and style.
- All properties are very generously provided with appliances and household finishings.
- The housing area and streets are well maintained and kept tidy.

Ellie was superb.

Whilst we didnt end up purchasing through Tilia, Ellie was always on hand to help throughout our enquiry and communicated well, even outside of her usual working hours!