Tingfire Reviews 

I received the free Ting App thru notification from State Farm Insurance as a way to prevent or be alerted to potential fires hazards at our home. It became a habit to look at the App daily. One day, an alert about a potential fire hazard popped up on my phone. An email alert was also sent. I got a little excited and called the number in the alert. I was greeted by a very friendly voice that explained their equipment caught a issue with the power in the house that needed attention and they would walk me thru their investigation to figure it out. Their equipment detected a problem twice a day at about the same time. Since we have two timers for night lights, they led me thru various checks to isolate the lamp, timer and light bulb. It turned out to be a faulty cool lite bulb. It was a little scary thinking a fire could have started but the Ting group of technicians were great to work with and averted a potential disaster. Hats off to Wascar Perez for his great work at the Ting fire team.

My Ting subscription is provided with my State Farm Homeowner’s policy. This weekend all of our power went out suddenly. I received a call from my Ting agent, Tyler. It appeared to be a problem from the outside equipment. I figured out it wasn’t from the breaker box so I called the city utilities department. He came out within 2 hours but said the problem was in the “meter can” which was my responsibility & he couldn’t fix it. Tyler called back & told me Ting would help pay for labor when I hired an electrician. He talked to the city worker to get a technical description of the problem. He also talked to the electrician when he arrived to see what he wanted to do to repair the problem. I was grateful because I understand very little about how all that works & probably could have been mislead! When all was fixed, Tyler paid Ting’s part of the repairs over the phone & I paid the remainder. Everyone I spoke to at Ting (mostly Tyler!) was pleasant, helpful, and efficient- even on a Saturday! Tyler continued to monitor the house for 48 hours & then gave the all clear. I LOVE having Ting services!

We live in a 226 year old historic antique home. When Ting alerted us to a serious fire hazard detection, we called our power company and reported it as an emergency, as per Ting’s instructions. The power company didn’t not respond and so we called the fire Marshall in our town. Three firemen, including the Marshall and a policeman, responded within minutes. The police officer took a detailed report from me, reviewed with the fire Marshall the detailed reports sent by Ting and proceeded to have the local dispatch contact the power company. Within less than 90 minutes, the issue (overgrown vines on the transformer connecting the electricity to our home) was resolved. Ting closely monitored the electricity coming into the house for 48 hours before declaring the situation fully resolved and safe.

Ting saved my home from a fire while I was out of state! I cannot recommend Ting enough. I was in another state when I received a phone call from their team letting me know that my home was a major fire hazard. Not only did they detect the hidden electrical issue, but they were able to pinpoint the exact problem and immediately called an electrician to handle the repairs in a timely manner when I returned home. Everything was resolved quickly, safely, and professionally. Having a Ting in my home gives me absolute peace of mind. If you are on the fence about getting one, don't hesitate—it is worth every penny and truly works when it matters most.

A fire hazard was detected in my electrical system, I was alerted by my Ting system and immediately contacted a Ting representative. They were patient with me as we walked through 2-3 days of troubleshooting, finally nailing the problem down to burned out sump pump. I tried moving the pump to GFCI outlet to test and it immediately tripped it. Long story short I bought a new sump pump, installed it... problem solved. Could this have caused a fire over time, no way of knowing, but quite possible.... Ting was provided to to me by my Insurance company, I decided to take advantage of this perk.... if your insurance company offers Ting... you should too... it just may save your home, and God forbid your family.

Ting was provided by my or through my insurance company. I expected nothing more than an app I could monitor with my phone. I wad absolutely amazed that Ting contacted me of a potential fire hazard. The service was outstanding. The troubleshooting efforts and walk throughs were thorough professional and patient. I did in fact have a serious problem that required an electrician. The extra peace of mind I now have with Ting is exceptional. The entire Ting Team is to be commended. Would HIGHLY recommend.

Ting advised that an outlet or zone had arcing. Great interaction to help identify a potential hazard. Ting team initially did a thorough over the phone checklist test. Then they suggested they have an electrician sent to identify and check further. Electrical company came withing 1 week and resolved the problem. Everybody should have Ting. I was amazed at the monitoring and quick response by Team Ting. Very happy and have more peace of mind in our home.

I was at work no one was home. I got the alert then a call and he stayed on the line with me while I drove home. We quickly found the problem and I feel he saved my home and pets lives. Thank you!

I had some arcing coming from one of the outlets on my fuse box! It was intermittent and hard to find. After working with the people from Ting we were able to isolate the problem. They sent out an electrician and it was solved in minutes! I'm so glad they were able to find the problem and prevent a possible fire from happening! The people at Tingm were so friendly and knowledgeable! Thank You Ting for all your help!

Ting recognized a disruption. Notified us of fire risk. Staff professional, very helpful!!! Follow through excellent, in making appointment with local electrician. And in communicating with him as he corrected the problem with a bedroom light fixture replacement. Many thanks! Excellent from start to finish 👏

Tingfire was easy to work with. While I have seen concerns posted about potential intrusive behavior, Tingfire is there to help. Quietly monitoring for months, suddenly, a device in the electrical chain started arcing when another device was activated. all very intermittent and dangerous. They helped troubleshoot the problem and called an electrician. All for free.

I noticed an email from Ting saying there was a fire hazard and to call them right way. I did and the representative who helped me walked me trough a whole series of tests. I was impressed with how much she could help me with by just being on the phone and seeing things via the Ting app. When we tested a few of the outlets and possible culprits, the Christmas lights I had left up for lighting the walkway seemed to be suspect. After unplugging them and having her monitor the situation, she told me that this was most likely to blame for the spikes in electricity and could have possibly caused a fire. So in the garbage they went! I'm glad to know they can tell me these things so I'm protected from a fire hazard!

The hazard was that the major electrical cable from PECO into my meter and electrical panel had been damaged and needed replacement.

If I had not installed Ting, as suggested by State Farm, I would not have known about an electrical fire hazard in my home until it was too late. Oncor came out within thirty minutes, found the problem in my wires, and repaired it. Many thanks to Ting and its fire hazard team.

Laptop docking center/charging cable was found to be bad. It also damaged the laptop battery. The guidance and professionalism of the Ting representatives was very impressive and helpful. Ting was provided by our State Farm insurance company.

The Ting sensor was offered through my insurance company and I didn't think I would ever have to use it so I was quite surprised when I got a call from your specialist Rob P. said I had arcing on my system. He worked with me on the phone for a while so we could pinpoint the problem and eliminate it. Now I am very happy to have this device monitoring my electrical system and I would not be without it.

So helpful and collaborative. The team worked with me step by step to isolate my problem. I can't see through walls unfortunately, so they helped me have some peace of mind preventing problems I wouldn't have known about.

We've had a great experience with the Ting sensor and the Whisker Labs Fire Safety Team. Within 4 days of installing the sensor, we were notified of a potential fire hazard. The electrician found a fire hazard between the connections on the main buss bar and 2 breakers. They were charred and covered in soot. This explained why we were experiencing dimming and flickering lights. The electrician changed out our entire electrical panel. We are very thankful for our Ting sensor and for our insurance company, Traveler's, for providing the device at no cost. Our electrical system is now operating properly and safely!

My insurance provided my Ting. So grateful they did. I was alerted by the team at Ting that I have a fire hazard. They worked with me to find out the problem and we’re quick and helping me solve it.! I had a loose outlet and it was causing arcing. The Ting group helped me get it fixed quickly. I have to admit I feel so much safer knowing I have the Ting team and unit protecting my house! A big thank you to everyone that helped me!!!