Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... Toon meer
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A very slick service. The delivery and returns are already sorted, making it easy. We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small... Toon meer
So impressed with Tiny Explorers. We rented two strollers for a holiday and they were both immaculate and even arrived a day early. The WhatsApp feature was so so helpful when I had questions. Couldn’... Toon meer
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Contactgegevens
Gladstone road , br6 7ea, London , Verenigd Koninkrijk
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Terrible customer service
The product delivered was not as shown in the pictures and description. When I raised this with customer service they were extremely rude and dismissive, would not recommend Tiny Explorers as a service.
My second time using tiny explorers
My second time using tiny explorers. Pram came really quickly and return was straightforward. The item itself was a little “loved” but it did the job for holiday.
Very impressed with this company!
Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced!
Will definitely be using tiny explorers again for future travel.
Great company
Great company. Really easy to use and very efficient. Planepal was great for my Son on our holiday to Orlando. Returning the product was easy also. Would certainly use them again
Wanted proof of address - shady
I rented a snoo bassinet
Pros:
* was well packaged, and shipped exactly on the date specified, and the crib was clean and in excellent condition.
* pickup was easy and straightforward and they organised all the admin.
Cons:
* They wanted proof of address (a water bill) and ID (I gave them my driving license). To me this seems completely unnecessary for a 30day rental costing ~£100. If they were worried about theft risk they could have held a deposit. They refused to engage in conversations about what this information might be used for, and were very blunt that this information would be required or the rental wouldn’t ship. This is a completely unreasonable policy that should be dropped ASAP. Competitors like Baboodle (who I have also used) do not ask for this information and have friendlier customer support.

Antwoord van Tiny Explorers Rentals
Fantastic service items were shipped on…
Fantastic service items were shipped on time and the team were so quick to answer any questions I had definitely recommend!
Great service and company
Relatively easy returns process, reasonable prices, great selection. I'll be using them again!
Super easy to hire and return
Super easy to hire and return, competitive pricing and product was in great condition. I have already recommended to friends and will definitely use again for a long haul flight.
Terrible customer service - do not use rentals
Terrible customer service. We recently hired two inflatable flyaway beds for a long haul flight with our children. We checked the beds on arrival as instructed and despite showing many signs of wear, seemed to work. On our outbound flight, one inflatable deflated after two hours of use. On our return flight both beds deflated and we had to spend a 12hr flight with our children trying to sleep on our laps. Having contacted tiny explorer for support and compensation they are refusing to help. DO NOT USE THIS RENTAL SERVICE

Antwoord van Tiny Explorers Rentals
Everything was perfect from start to…
Everything was perfect from start to finish. It was really easy to get in touch with customer service, as I wanted to add a few more items to my order, and they were so helpful. The pram arrived promptly, and the returns process was easy. I’ll definitely use them again.
A very slick service
A very slick service. The delivery and returns are already sorted, making it easy.
We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small! We will be using this business again in a few weeks when we head away on holiday.
Thank you so much!
Convenient & well-priced
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
Absolutely fantastic when flying long…
Absolutely fantastic when flying long haul with infants would definately use a Plane Pal again
It was so incredibly easy to rent and…
It was so incredibly easy to rent and return the shoulder carrier we rented for a trip to Costa Rica! We will definitely be using the site again
This was such a great service
This was such a great service! We hired the yoyo for a holiday and it was the best thing we brought with us! Made the trip so much easier and our baby loved the pram. It was so easy getting it dropped off and sending it back too, would definitely recommend.
Great experience!
The company was very communicative and quick to respond to a support question. The rented items were well maintained and the whole thing was very convenient. I’m glad such a service exists!
Highly recommend
Highly recommend, everything’s always smooth from start to finish!
Had a great experience
Had a great experience, recommended if you're travelling, arrived on time.
Tiny Explorers was a life saver
Tiny Explorers was a life saver. Item arrived the next day in time for our flight and worked perfectly. Our boy slept 10 hours overnight on both flights. I wish they made them for adults. Returns were easy and the team were incredibly responsive with customer support. Would absolutely use them again.
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