Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... Toon meer
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Lees wat reviewers zeggen
A very slick service. The delivery and returns are already sorted, making it easy. We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small... Toon meer
So impressed with Tiny Explorers. We rented two strollers for a holiday and they were both immaculate and even arrived a day early. The WhatsApp feature was so so helpful when I had questions. Couldn’... Toon meer
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Contactgegevens
Gladstone road , br6 7ea, London , Verenigd Koninkrijk
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent service and customer support
Ordered arrived within 24hrs, great product, service and customer support via WhatsApp
Quick and responsive
The delivery and pick up went smoothly…
The delivery and pick up went smoothly and the equipment was clean and in good condition
Second time using Tiny Explorers and…
Second time using Tiny Explorers and would always recommend. Easy, slick service and good products at affordable prices.
The new Royal Mail return is so easy as well, just had to leave the package outside the front door and Royal Mail picked it up and returned it, no issues.
Brilliant service
Brilliant service. They made it really easy - arrived on time, perfect condition and easy to return. (We hired the PlanePal) Great communication and reminders to return too (which was greatly appreciated!) I thought it was great that you got a message on WhatsApp as well as emails often get buried! I also spoke to someone from customer service on WhatsApp on a Saturday and got the help I needed on a query too which was great. Would definitely use again!
What a brilliant discovery!!
What a brilliant discovery! I’ve been using Tiny Explorers Rentals for both UK and oversea holidays now for the past 2 years and hands down the most communicative, reliable and efficient company! Their products arrive on time, super clean and the customer service are so helpful. I even asked about a product that I was hoping would be in stock but wasn’t available on the website.. within 24 hours, the product was listed and for a good price. I always recommend this company to parents!
Such a great business!
Such a great business!
This was the second time we've used Tiny Explorers to hire a travel pram for a holiday. We don't have space or enough need to buy one ourselves so to be able to rent a top quality one for £30 for a week is great. The pram arrived clean and in brand new condition. Delivery is through a third party and did end up changing to a day later than planned but it wasn't an issue for us. We returned it to a post office when we got back, all very easy and smooth. Communication before delivery and return dates is very good. Highly recommend!
Excellent service
Excellent service - this is the 2nd time I’ve used tiny explores and I would recommend to anyone.
Highly recommend!
Such a smooth process throughout. We hired a buggy and an inflatable footstool for the aeroplane. Arrived on time and in great condition and the process to send it back was so simple. I'll definitely be using again and recommending to friends.
Entirely hassle free
So easy! I needed to rent a baby bath for a holiday. It just took a few clicks and it was delivered to my door, with box and label to return it in. I accidentally clicked pick up rather than delivery initially but a real person was on-hand via WhatsApp (out of business hours!) to resolve this. The bath itself was so useful - but great to be able to rent it as we don’t need one the rest of the time. Thank you!
Ordered cancelled day delivery was due
Ordered cancelled day delivery was due. Stock on website not accurate so be very cautious if relying on this company. Comms have been very unhelpful and short via whatsapp with this company.
Brilliant! Will be using again!
Can't recommend enough! I was telling everyone on holiday about this service. Very responsive to my questions, and products were all in fab condition. Will definitely be using again! Returns process very easy as well. Thank you!
From first enquiry to booking the…
From first enquiry to booking the process so fast and easy. I made the enquiry through WhatsApp and had a reply almost instantly. My question was answered with photos to back it up which made me feel confident with my choice. The equipment arrived well ahead of time with plenty of notice and the instructions to return were simple. It really made what was going to be a stressful time planning a holiday with a baby a breeze.
10/10 would recommend
Excellent service that was really easy to use! All products arrived clean and sterile and in great condition.
Return service was super easy too!
Really clear communication and…
Really clear communication and excellent customer service!
They are so responsive and helpful
They are so responsive and helpful! This made our trip to London so much easier with our 5 month old. She was able to nap on the go in the bassinet stroller and we didn’t have to interrupt our day. They worked with our hotel so we picked up the stroller at the front desk and the courier brought the label so all we had to do was put the stroller back into the box to return it! We used to haul all of our strollers with us but not anymore! Thank you Tiny Explorers!
Delivery of car seat
Delivery of car seat was a day earlier than requested. Whilst this did work out OK,
a relative had to change their plans to ensure they were home.
I did not feel it was clear that car seats are not collected, but need posting.
Other than these two small things, this was a wonderful, useful service and we will definitely recommend
Perfect for our kids in London!
Easy to use and return! Exactly what we needed to make our stay in London with our kids as smooth as possible.
So glad I found Tiny Explorers
I had no idea you could hire so many things and what a great idea! Delivery and return was smooth and easy and the joolz was perfect for our holiday. Would definitely use Tiny Explorers again in future.
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