Good communication and extra help with "extra" custom napkins. Arrived in time and just as I had hoped. Thank you!!
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Lees wat reviewers zeggen
From beginning to end, this transaction was 5 stars. I was very appreciative that the site allowed me to keep my item in the cart until I was ready to order (a month later). Many sites will delete a... Toon meer
Ordered the personalized wine bags. Bags themselves were nice, took so long to get them we gave the wine out without the bags. When we contacted TippyToad to help with tracking info, as the tracking... Toon meer
I have ordered 3 times with Tippy Toad. Two times for personalized stadium cups and 1 time for personalized neoprene (can coolers) koozies. They were all exactly how I ordered them. Cute designs and c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Make a lasting impression on your party and wedding guests with personalized favors decorations and gifts from Tippytoad.com. Bring a custom, one-of-a-kind touch to your wedding reception, baby shower, adult birthday birthday, kids birthday, graduation party, family reunion, anniversary and all special celebrations. From summer parties, to Halloween and Christmas party decorations and favors, Tippytoad has everything you need to make your celebration unforgettable including personalized cups, custom printed napkins, can coolers, plates, balloons and more. Use our free instant online proofing to create your vision and see exactly what it will look like before you order. Enjoy quick and easy ordering with fast delivery.
Contactgegevens
618 Hettle Rd. Suite A, 44890, Willard, Verenigde Staten
- 800-605-3415
- info@tippytoad.com
- tippytoad.com
4,7
Uitstekend
211 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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My order was just as advertised.
My order was just as advertised and perfect. Also, good quality product. I'm very pleased with my purchase.
2 augustus 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thanks, Tiffany! We are so glad you are happy with your order and our service. We look forward to serving you again in the future. Best wishes!
Excellent company to deal with!
Excellent communication, received cups earlier then expected! That was a pleasant surprise!! Printing and cup are good quality, the printing on front/back with no extra charge made me try TippyToad...SO GLAD I DID!
31 juli 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thanks so much for the kind words, Claire! We are also so glad you tried TippyToad! :-) Our mission every day is to provide you, our customer, with the best products and service available. We working on so many more great items for you and all of our customers. Best wishes!
The product provided was excellent and their CS was responsive as needed.
The product provided was excellent. I had to check with them a few days before expected delivery as I had not heard anything from them but once I checked in and they found there was an issue with production they worked hard to get the correction done and they still delivered the product before our event it was just one day later than expected. We will plan to use them again as they were very courteous and helpful and again the product was perfect.
28 juli 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for sharing, Robin! We apologize for the delay in production. This is unacceptable and we are doing everything to ensure this doesn't happen again. We look forward to serving you for your next party or celebration. Best wishes!
Graduation cups and cupcake boxes
I ordered imprinted cupcake boxes and personalized cups. Both products turned out awesome! I received them in time for my son's graduation lunch celebration.
28 juli 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thanks for your review, Christina! We're so glad you were pleased with your personalized graduation cups and cupcake boxes. Our congrats to your son on his milestone achievement! :-)
Horrible customer service
After spending considerable time looking for the perfect party goods for my son's rehearsal dinner, I placed an order and paid for 2-day shipping. On the day I was to receive the order, I received a call from Bailey at TippyToad. Supposedly, the order had been shipped to one of their offices by mistake. Bailey asked when I needed the order, and I explained to her I needed it by the next day. I told her I was leaving town to attend my son's wedding, and the order was needed for the rehearsal dinner. Bailey had a very passive demeanor, regarding the situation. She said they would try to get the order to me, or they would issue a full refund. I stressed that they could overnight the order to me, and again indifference. At the time I asked to speak with someone else, and was told no one else was in the office. I asked to have someone contact me, and again the response was no one was in the office. Customer service does not appear to be a priority for this company!
14 juli 2020
Review zonder uitnodiging
Antwoord van TippyToad
Hi Allison!
Thank you for taking the time to share your experience with others. We value your business and your feedback.
We are sincerely sorry your order did not arrive to you within the two-day period you chose as your delivery method. Your order was shipped to our customer service office instead of your address. Why this happened we do not know but we are looking into it to ensure this does not happen in the future. We are shipping your order to you today via Next Day delivery for your to receive tomorrow as you have stated you need if tomorrow. You will be credited the full shipping amount you paid during your purchase.
What Bailey meant by "we would try to get the order to you by tomorrow or we will issue a full refund" is once the package leaves the door, we have no control of any unforeseen events like weather or traffic accident. We cannot make a guarantee on something we have no control over, hence, we are shipping your order to you today via next day air for delivery tomorrow. If, for some reason, your order does not arrive to you tomorrow, you will be issued a full refund.
Bailey was the only person in our customer service office at the time of your conversation. Due to the Corona virus Pandemic, most of our office staff are home. Bailey is an awesome customer service specialist and takes all issues with the utmost of concern and priority. Custom service is our number one priority.
Again, Allison, we are very sorry for this unfortunate incident with your order delivery and we apologize. We are doing everything possible to ensure your have your order for your son's rehearsal party.
Best wishes!
Raymond Miller
Owner
TippyToad.com
I will order somewhere else next time.
I am so bummed! I ordered two different sets of cups weeks ago for my daughter's graduation party. The party is this coming Saturday (today is Tuesday). I just received a call that the order was on hold because they weren't sure what color I wanted the print to be on one of the cups ordered. Because it takes 7 days to ship an order, I had to cancel the whole order. Why am I just getting called now? And in my summary of the order, the color is stated right there. Ugh. If you need these on a deadline, order somewhere else. I wish I did.
16 juni 2020
Review zonder uitnodiging
Antwoord van TippyToad
Hi Teresa. We are very sorry about your situation! We have looked at your order and order notes from our customer care team. Your order was placed with TippyToad on Tuesday, June 09, 2020. An imprint color was chosen on one set of cups, however, there was no imprint color chosen for the second set of cups. We cannot print an order unless we know exactly what imprint color is to be used. Our customer care team contacted you via voicemail message and email message on Wednesday, June 10, 2020 and on Friday, June 12, 2020. We received a call from you on Tuesday, June 16, 2020. Unfortunately, there is not enough time to print and delivery your order. We are terribly sorry for this unfortunate situation. We are offering you a complimentary order (on us) for your next event. You will be receiving an email regarding this offer. Again, we apologize for this unfortunate circumstance. Best wishes!
Graduation mementos
I loved the way the napkins and cups turned out that I ordered for my sons HS graduation reception.
28 mei 2020
Review zonder uitnodiging
Antwoord van TippyToad
Glad you like your personalized napkins and cups, Kateri! Please convey our congratulations to your son on his graduation. Best wishes!
I am happy with my order and how…
I am happy with my order and how quickly they arrived. The color is exactly as it appeared which was very important to our event theme color however I feel that the logo and lettering should have been a little larger it's difficult to read but very cute. Good quality napkin I would order them again.
19 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for sharing your thoughts on your personalized napkins order, Pam. We're glad the colors you chose matched your event theme color. Due to printing limitations, sometimes a logo combined with multiple lines of custom print must be reduced in size to fit the napkin print area. We hope this is a satisfactory answer. The napkins are made of 3 layers (3-ply) of virgin paper. We believe they are the best in the industry. Best wishes!
LOVE my order!
15 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
We're glad you love your order, Amy! Thanks for sharing and thanks for choosing TippyToad.com for your personalized party needs. Best wishes!
The cups were perfect and just what I…
The cups were perfect and just what I ordered...Thanks
14 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
We're glad your personalized cups were perfect, Glenda! Thanks for sharing and thanks for choosing TippyToad.com for your personalized party needs. Best wishes!
Love all the personalized items
Love all the personalized cups, napkins and balloons for my daughters graduation! She’s super excited and we are pleased. They did a great job and came really fast.
12 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
Glad you and your daughter love her graduation cups, napkins and balloons! Thanks for sharing, Joanna and congratulations to your graduate!
The cups for my daughter's graduation…
The cups for my daughter's graduation look amazing. She is so excited.
7 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for your review, Toni! We're glad you and your daughter are happy with your personalized graduation cups. Congrats and best wishes to your daughter! :)
I ordered sepcial birthday cups and…
I ordered sepcial birthday cups and they are perfect!
6 maart 2020
Review zonder uitnodiging
Antwoord van TippyToad
We're so glad you like our personalized birthday cups, Robin. Best wishes to the celebrant!
It was fast and easy
It was fast and easy. Our guests loved it!!
25 januari 2020
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for your review, Beth! Glad we could help make your special day even more special. Best wishes.
So fast and easy to order
So fast and easy to order! The product came so quickly and my friend LOVED it!!!
12 november 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for your review, Brooke. We're glad you are happy with your order and our service. Best wishes!
First Time Ordering-Wonderful Service
We ordered the stadium cups as a party favor for our holiday party this year. Everyone that we spoke to regarding our order was quick to respond and very friendly. The cups came quickly and were exactly what we were hoping! I would definitely order from TippyToad again!
8 november 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you, Victoria! We so glad you are happy with your personalized cups and with our staff. Best wishes!
Very communicative & prompt!!
Very communicative & prompt!!! Received exactly what I wanted/ordered, quicker than expected! Look forward to doing business with them again!
5 november 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for your kind words, Silver! We're so glad you are happy with your order and our staff. We look forward to serving you again soon. Best wishes!
Will use again
Received on time great product and excellent communication
5 november 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for choosing TippyToad, Jasmine! We are so glad you are happy with your order and our service and look forward to serving you again. Best wishes!
I was emailed right away confirming…
I was emailed right away confirming that my order was received, but was on hold due to missing information. I was informed that after I replied with the missing information they would be able to send me a proof of my order. When I received my proof I was able to email any corrections needed, (due to me selecting the wrong print), and after receiving another proof with the corrected printing, I confirmed my order and received my order 1 week later.
29 oktober 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for sharing your experience, Veda! We're very proud of our customer care team. They're great at spotting missing information or potential errors BEFORE orders go to print. Thank you for your patronage. Best wishes!
My cups arrived
My cups arrived but I had them delivered elsewhere. That being said I have yet to see them. Today I am picking them up for the party in November. Can't wait to see them.
I picked them up today. I love them. They will help to make this surprise party a great function!!
28 oktober 2019
Review zonder uitnodiging
Antwoord van TippyToad
Thank you for your review, Barb! We're confident you are going to love your personalized cups. Best wishes!
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