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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... Toon meer

Beoordeeld met 5 van de 5 sterren

The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... Toon meer

Beoordeeld met 5 van de 5 sterren

Used it the day i got it. It worked great. Multiple positions to massage feet (why I purchased it) calves, forearms. Multiple heat and time control buttons. Oh if you don’t want to use the manual... Toon meer

Beoordeeld met 5 van de 5 sterren

We use this for both foot and calf massage. 20 minute cycle makes a difference and feels great. A bit bulky, but that is part of what makes it stable and so functional. Easily adjusted for positionin... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(105)

11 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

The quality of the product not good the machine working but heating not working at all.

I am looking a foot massage when I saw it in FB this Tisscare massager machine with promotion then I grab it I ordered quickly.
When I received the item I'm so excited to used it. But I really feel Disappointed because the heating is not working. I press manually not working I used the remote still not working disappointed.
I send EMAILS several times about my complain in TISSCARE regarding the machine because the heating not working, really feel sad they are very slow to do the action. Until now I don't get any action regarding this matter from this company.
How I can change it. No action at all they send me same message keep asking same things until I feel tired sending an email very bad experience buying online this company all I can say waste of money Because difficult to change the item if you have complained hard to reach on them😡😡😡 after almost 1 month keep sending them an email finally they asked me 50 euro refund rather I return back the item what can I do I accepted rather nothing....
Anyway thank you Tisscare for 50 euro refund not bad.

29 december 2023
Beoordeeld met 1 van de 5 sterren

No he recibido nada

No he recibido nada

28 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hola, muchas gracias por tus comentarios. Comuníquese con nosotros con su número de pedido y apreciaremos su cooperación para ayudarnos a resolver satisfactoriamente este problema en support@tisscare.com o 888-908-1006 (EE. UU.)

Beoordeeld met 1 van de 5 sterren

The purchase was a Christmas present…

The purchase was a Christmas present and the package was wrapped to hide its contents.

15 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi, kindly reach our customer service at support@tisscare.com or 888-908-1006(US) and we will be glad to assist you.

Beoordeeld met 2 van de 5 sterren

Poor customer service, poor quality

I placed the order directly from Tisscare website in the US and I got the order on time.

However, the product was not of a good quality and it hurt the feet when tried it on. When I asked for return, I had to bear the shipping expense (over 40$) and still haven’t received any partial refund of the product.

The customer service is extremely slow in replying to emails. Please improve the customer service experience or do not sell your products on your website.

11 november 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Bob, thank you very much for your patience. Kindly reach us via support@tisscare.com, or 888-908-1006(US), and together, we will do our best to provide satisfactory solutions.

Beoordeeld met 5 van de 5 sterren

Best gift so far

I received this item as a Christmas gift and I truly love it. It relaxes me after a long day at work and I couldn’t ask for a better gift.

25 december 2023
Beoordeeld met 1 van de 5 sterren

Your service and support is bad, very bad...not only bad, it doesn't exist. I will never, ever order from you again.

I've sent you 5 emails with no reply and I can't get through on phone because I get a message that says, "VM Box is Full".
You're sending my order to the wrong address.
After 2-hours on the phone, I located the package at a UPS warehouse. I couldn't change the address because UPS said only you can. Well, I can't get in touch with you. So, I had to make two 3-hour round trips, total 6-hours, of driving, to pick up the package To top it off, it's 4-days late for a Christmas present for my wife. Your service and support is bad, very bad...it's not only bad, it doesn't exist. I will never, ever order from you again.

18 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Richard, we are deeply sorry that you had to go through this. Between the holiday rush and a few shipping delays, things got a little hectic. We value your business and we hope you can give us another chance to prove how much we value you. Thank you very much for your understanding.

Beoordeeld met 5 van de 5 sterren

my first unit arrived and it broke

my first unit arrived and it broke a week later.
I contacted support about it and they sent me a replacement unit right away.
great product support.

9 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Garry, thank you very much for trusting in Tisscare. Hope you enjoy all the healing benefits of your unit.

Beoordeeld met 1 van de 5 sterren

No responses

No responses. I tried the product for 1 week after getting it and was not impressed or happy with it. I went to the website and emailed the company email provided - No response. I called the number provided. I get some automated voice mail, no person, no personal response, nothing. I had to contact my credit card company to dispute purchase since they won't respond or take their product back.

12 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi, thank you very much for your feedback and it breaks our hearts to know you are not satisfied with our products. Kindly bear with us as we all work our way through the bustle of the holiday season. Can we know exactly what went wrong? Also, can we have your order number and email and we will reach out to you ASAP? Kindly bear with us and be patient.

Beoordeeld met 5 van de 5 sterren

A nice gift for yourself and someone special

I've been experiencing foot pain so I brought myself this in hopes it would help. I feel like it does help. So I try to be consistent with using it. It's a nice little treat

20 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Katora, thank you very much for sharing this with us. We hope you get to enjoy all its benefits and lead a healthier life.

Beoordeeld met 3 van de 5 sterren

Good Product Poor Customer Service

The product works fine. Customer service is non-existent. Giving up on that!

13 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Crystal, we are grateful for your feedback. Kindly bear with us during this holiday season. Our customer service agents will get back to you ASAP.

Beoordeeld met 4 van de 5 sterren

Nice but wish for more

Very nice unit but I wish I had more control of the heat.

25 december 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi, we are glad you love your massager. Kindly refer to the product manual to find out more about heat control or reach us directly and we will be very glad to assist you. Have a great time!

Beoordeeld met 1 van de 5 sterren

Tried to return

Tried to return. Numerous attempts to reach someone with no response. Now I’m stuck with it and cannot use it

16 november 2023
Logo TISSCARE

Antwoord van TISSCARE

Hi Erin, can you kindly tell us what is wrong with your unit? We would love to assist you as much as we can.

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