Tithe.ly Church Giving & Engagement Platform Reviews 1.165

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have used tithe.ly for over 5 years now. They are NOT a company that has been satisfied with the status quo of their product. They are constantly seeking improvement and customer satisfaction. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation. Ignore the recent 1-star reviews. They wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Have been really liking the Tithely platform. Still learning, but pretty easy to navigate. One suggestion for improvement would be to allow the admin person to select certain donors to have a tax stat... Toon meer

Beoordeeld met 5 van de 5 sterren

Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff. With tools like text and email messaging, custom church apps and websites, church management software, digital giving, and so much more… it’s no wonder why over 40,000 churches in 50 countries trust Tithely to help run their church.  Learn more about the global leader in church technology at tithely.com.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Great program for churches all around

Everyone is so helpful. The site is easy to guide through. Very amazing!

31 juli 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much for sharing your feedback! We are happy you're a part of the Tithely family.

Beoordeeld met 5 van de 5 sterren

Our church loves using Tithely for…

Our church loves using Tithely for Giving. We have an older congregation and they are catching on. Easy to integrate into your church website and love the app.

16 juli 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much for sharing! We're happy to hear that Tithely has been easy for your congregation to use, and for you to integrate with your website. Welcome to the Tithely Family!

Beoordeeld met 5 van de 5 sterren

Donors option to cover transaction fee

Our favorite is that Tithely is free to use for giving and has the option for donors to cover the per charge fee. Easy to use overall as well!

3 juli 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you Tricia! We're grateful to have you a part of the Tithely family!

Beoordeeld met 5 van de 5 sterren

My most recent experience with Tithe.ly…

My most recent experience with Tithe.ly has been with setting up a website. They have been very helpful. The Sites is user friendly but we did get caught up on a few things, however the person we dealt with talked us through it.

10 juli 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you for sharing Anita! We're happy to hear you've been supported while setting up Sites and have been happy with it!

Beoordeeld met 4 van de 5 sterren

Convenient for the brethren

I really like tithely because it is convenient for the brethren. The only thing that I see that is lacking is when they send the funds, I cannot see it until the very next day and sometimes the members want confirmation that the funds have been received.

19 juni 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hey Cachitta,

Kris here with the Support team. We'd love to help you with your reporting questions - you can see gifts within Tithely as soon as your donors make their donation. It could take a day or two to show as "succeeded" and then will transfer to your bank account, but the visibility is there immediately. 

If you'd like for us to help guide you with this, please be sure to reach out to our team directly at support@tithe.ly!

Beoordeeld met 5 van de 5 sterren

Easy to navigate

14 juni 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much for your review! We're happy to hear it's been easy to use.

Beoordeeld met 5 van de 5 sterren

Awesome Church Management System!

We only use Giving and ChMS but are extremely happy with the functionality and relative ease of use. Tithe.ly ChMS is exactly what we needed to replace our old software. In our NP Consulting role, we recommend Tithe.ly to all clients.

6 juni 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much South Church! We're happy to hear the Tithely platform is both enjoyable and easy to use!

Beoordeeld met 5 van de 5 sterren

Tithe.ly is top of the line!!

Tithe.ly is top of the line and meets our needs as we expand and grow our ministry!

29 mei 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you Elam Baptist Church! We're grateful Tithely can help support your church growth and more!

Beoordeeld met 5 van de 5 sterren

The platform is very user friendly and…

The platform is very user friendly and easy to navigate. And also the money transaction takes within very short period of time to hit our bank.

22 mei 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Extra effort until app issue resolved

There is a problem with our app. After the app was successfully launched the former provider published a version of the app that states that the app has been cancelled. Tithe.ly worked with our team to resolve the issue. We look forward to working with Tithe.ly in using the services they provide to allow us to more effectively share the good news of Jesus Christ and His great love.

14 mei 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hi Danny,
Thank you for sharing your experience, it looks like our team has been in contact with Heather on your team in the last week, and has been working in a collaborative effort with her to resolve this issue.

UPDATE: Your app update was approved yesterday, and is rolling out to all your users.

Beoordeeld met 5 van de 5 sterren

Love your company

Love your company. I have referred you on to other churches. Stay around.

8 mei 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much Rich! We’re grateful to have you a part of the Tithely family and we’re honored you share about us with others.

Beoordeeld met 2 van de 5 sterren

Not sure how to answer

Not sure how to answer. Got a Tithley review request. I know this is because Tithely owns Breeze, which is our CHMS. I work at our church. But I don't really feel I know much about Tithely or have a connection to the organization other that they send me webinar invites to things that aren't feeling very relevant to my work and then asks me to give them a review. What I'd really like to see is Tithely keep Breeze working well, and affordably. [Review submitted by Shelly. Not sure how Sarah's name got attached.]

26 april 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hey Shelly,

I'm Kris with our Support team and I appreciate that you took the time to leave this review. I'm glad to hear that you all are using Breeze and enjoying it and we are absolutely committed to continuously improving Breeze to making it better and better! I'd love to see how we could help understand the lower rating here so please feel free to connect with our Support team and even ask to talk to me!

Beoordeeld met 4 van de 5 sterren

I am always happy to be using Elvanto…

I am always happy to be using Elvanto as our Church Management software. I particularly value the quick responses when I encounter problems.

3 april 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you for your kind words! We're happy to hear your experience with Elvanto has been excellent, and that you've been served well by the team!

Beoordeeld met 4 van de 5 sterren

There are several places where lists…

There are several places where lists and drop down lists are not in alphabetical order. It would be very helpful if they were or option to sort by different columns. Example: Under All People Groups and Households are alphabetical but All People is not. Nor is there way to sort by a column.
I am learning the rest.
Thanks

6 april 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hi Jerry! Thank you for the feedback as you continue to learn the Tithely platform. I encourage you to check out our Tithely University page, https://university.tithe.ly/, as we have so many live videos breaking down how to utilize the different Tithely tools.

Beoordeeld met 3 van de 5 sterren

Know What You're Buying

Tithe.ly provides reliable web-hosting and an interface that is fairly easy to master. Online donation/giving is simple and trustworthy. Tithe.ly is not, however, the integrated suite customers think they are buying. Tithe.ly makes lots of promises about future improvements; "We working hard on this" is a common refrain. Longtime customers see little real improvement.

26 maart 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hey Mark,

Kris here with the Tithely Support team. I appreciate your feedback here and I wanted to leave you a note that our team is hard at work building new features, and updating existing things. In the next few months we will see a brand new Giving App, Admin Batch Giving, Check Scanning, Service Planning (within Breeze) and more! There are all highly requested updates and we are so very excited to be delivering them to our customers very soon!

If you'd like to talk in more detail I'd be happy to do that- just reach out to our Support team (support@tithe.ly) and ask for Kris!

Beoordeeld met 3 van de 5 sterren

Need for Transparency- Time Commitment and Refunds

As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms.

Going in, we did not understand how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly did respond to our review and provided support. They do not track individual use on their platform, so it is important, if you are overwhelmed and not able to implement the tools, don't wait to cancel or reach out for help. It is not standard procedure for Tithe.ly to provide refunds. Hopefully, Tithe.ly will make sure to provide this information to future customers. Make sure you have the bandwidth to use the tools, or start slow.

26 maart 2024
Review zonder uitnodiging
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hey Heather,

I'm Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience, with no contracts or cancellation fees, allowing customers the flexibility to cancel at any time.

It seems like there might be some unique circumstances at play here. If you're open to it, I would be delighted to investigate further and see how I can assist you. Would you be able to reach out to our Support team at support@tithe.ly (mailto:support@tithe.ly) and mention that I suggested you get in touch?

I'm looking forward to our conversation, Heather!

Beoordeeld met 5 van de 5 sterren

Easy to use software

The software is easy to use and very helpful in managing all the funds by using the envelope system, keeping up with active and inactive members.

22 maart 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Thank you so much for sharing! We're happy to hear Tithely is proving to be supportive in managing your active and inactive members.

Beoordeeld met 5 van de 5 sterren

Tithely Support and Program

The service to my questions is unbelievable. The support line is quick and thorough leaving videos when necessary to actually show me how to conquer a challenge I'm having.
The Tithely program itself is very intuitive and a lot easier than learning the Word Press format that we had previously. Love it!

7 maart 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hi Bill! Thank you! We are happy you’re being served well at Tithely, and are finding ease with our product. Thank you for being a part of the Tithely family!

Beoordeeld met 4 van de 5 sterren

We have been using Tithely since 2020…

We have been using Tithely since 2020 (mostly) and find it very user friendly, until you have a question. Then it can be a bit frustrating when you only get to talk to a "BOT".
However, I have found that even when I have to leave a question, someone does respond within the 48 hours they say...usually within a couple.
We like having all our "tech" in one place/company, ie.: website, app, giving platform, events, people tracking, etc. We do still use Church 360 for our Membership management because we have liked them for quite some time...

7 maart 2024
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Antwoord van Tithe.ly Church Giving & Engagement Platform

Hi Dawn, thank you so much for your constructive feedback, and sharing about how using Tithely has impacted you and your church. We're happy to hear you're being served well at Tithely, and are honored you're a part of the Tithely family.

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