We have used tithe.ly for over 5 years now. They are NOT a company that has been satisfied with the status quo of their product. They are constantly seeking improvement and customer satisfaction. They... Toon meer
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Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation. Ignore the recent 1-star reviews. They wer... Toon meer
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Have been really liking the Tithely platform. Still learning, but pretty easy to navigate. One suggestion for improvement would be to allow the admin person to select certain donors to have a tax stat... Toon meer
Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even c... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff. With tools like text and email messaging, custom church apps and websites, church management software, digital giving, and so much more… it’s no wonder why over 40,000 churches in 50 countries trust Tithely to help run their church. Learn more about the global leader in church technology at tithely.com.
Contactgegevens
901 Woodland St., #104, 37206, Nashville, Verenigde Staten
- (424) 228-8870
- support@tithe.ly
- tithe.ly
4,4
Uitstekend
1K reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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I don't think it is as user friendly
I don't think it is as user friendly. It is harder to see what is pending.
2 november 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hey Charles,
Kris here with our Support team. I'm sorry to hear that you are having trouble with understanding some of the reporting and we would love to help out! Would you mind going to help.tithe.ly and choosing to contact our team so we can assist?
Really Liking the new 2.0 reports
Working with Tithe.ly has been a very good experience and the new Tithe.ly 2.0 reports have been great.
I like the idea of marking the bank deposit as reconciled, that has been MORE THAN HELPFUL!
24 oktober 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you so much Michelle for this feedback! We are so grateful you are enjoying the added updates to Tithely. Thank you for being a part of the Tithely family.
Service is great and easy to use
21 oktober 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you Ernest! We're happy to here that using our platform has provided exceptional service and more ease for you!
Reminder is sent
I receive an email to let me know when funds have been sent to our church. It is a reminder for me to look and follow the information into our bank. It is greatly appreciated.
19 oktober 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you so much! We're grateful Tithely is providing support for not just your donors but for you as well!
Past customer
Past customer. Order unfulfilled, no communication regarding cancellation. Possibly data harvesting company. Recommend avoid.
25 augustus 2023
Review zonder uitnodiging
Lack of Acccountability
I can understand cancelling and not fulfilling orders, but the passive aggressive responses from Justin afterwards and trying to shift blame onto people from OzBargain when the true fault is with Tithe.ly's IT and Marketing teams is really unprofessional.
If their systems were good enough in the first place, something like this wouldn't have happened, and the lack of accountability makes things much worse.
6 juli 2023
Review zonder uitnodiging
Ordered cancelled without any…
Ordered cancelled without any explanation. Stay away from these guys.
16 juli 2023
Review zonder uitnodiging
Platform has truly transformed the way our church operates.
Tithe.ly Church Giving & Engagement Platform has truly transformed the way our church operates. It's an absolute game-changer! The seamless giving experience, impressive features, user-friendly interface, comprehensive reporting, and exceptional customer support make Tithe.ly stand out from the crowd. If you're searching for a reliable and efficient platform to enhance your church's giving and engagement, look no further.
27 juni 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you so much Sarah! We're grateful to hear that Tithely has been not only of service to help you , but that you've enjoyed the platform!!
Disregard the 1 Star reviews - This is a great platform with great service.
Disregard the 1 star reviews as they are not legitimate clients/customers of this organization - This is a great platform with great service.
7 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you so much Thomas! We appreciate this so much.
Recent 1-star-ers knew what they were getting into
Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even creating multiple accounts to double-dip. The result was thousands of orders at the cost of $0 to bargain hunters.
Rep Justin has been super responsive on the site, and gone through all the right steps to explain the honest mistake. He's stayed respectful in spite of the shameful behaviour of some entitled people in the comments.
Thank you Justin!
7 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you Paul for your kind words, and for even taking time out of your day to provide some context. Things do happen, and we're grateful for our amazing Tithely family ( our customers, and the Tithely team) for their support!!
BEWARE: SCAM COMPANY
This company will scam you and take your money. They will not send an email about your order cancellation and will keep the hard earned money you spent on purchased items!!! Beware and take your money elsewhere!
7 juli 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi Helen. If your paid real money for your swag order, it has been refunded but can take 3-5 days to process.
For clarity, a coupon code for a $100 discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders within a 2 hour time frame in the middle of the night (US) that we simply were not able to fulfill, so we cancelled the orders. Thousands of orders were for the same person using thousands of different email addresses. A cancellation email was sent to each order from Shopify (many emails were fake) as well as refund notifications for anyone who paid real money above the coupon. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not an apparel company nor did we scam anyone or collect personal data. We apologize for this inconvenience and unfortunate situation.
Order was cancelled
Order was cancelled. I placed an order for a jacket and it was cancelled. I did receive order confirmation initally then it was cancelled. Do not recommend.
I have no Idea what Ozbargain was until mentioned in this review. A friend of mine provided me with the code for a free jacket to support the app we use. Not my problem others are scammers.
Once again it was cancelled without notification and it is not right having a discount code to your website and not honoring it.
Does not matter now as we will probably not use the app in the future due to the bad experience. Thanks.
7 juli 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi Mel. For clarity, a coupon code for a $100 discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders within a 2 hour time frame in the middle of the night (US) that we simply were not able to fulfill, so we cancelled the orders. Thousands of orders were for the same person using thousands of different email addresses. A cancellation email was sent to each order from Shopify (many emails were fake) as well as refund notifications for anyone who paid real money above the coupon. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not an apparel company nor did we scam anyone or collect personal data. We apologize for this inconvenience and unfortunate situation.
Ignore the recent reviews
Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation.
Ignore the recent 1-star reviews. They were trying to take advantage of an open $100 coupon with no minimum spend that circulated to one of Australia’s largest bargain sites, with thousands of orders coming out as $0. This resulted in orders being cancelled - completely understandable.
Keep up the good work!
7 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Thank you so much Len! We appreciate you seeing not only our heart at Tithely, but of those who work here. It's always about serving and equipping the local church, and sprinkling in generosity in between.
Unprofessional
I ordered some merch but they cancelled without notice. I just randomly logged in my account and saw my order was cancelled. No reason, no explanation and no communication at all. It's truly unprofessional and impolite way to treat customers.
Edited to response to Tithy:
"We replied to the email address submitted with every order (most of which were fake emails)"
Stop lying. I didn't received any email even the spam folder.
"This 1 star review is not a reflection of our products and services"
Yes,it is. It's your fault in the first place but I don't see you take any responsibility or apologies for people's inconvenience and bad experience. In stead, you just blamed people for not having your consent and ordered. It's not a good service attitude and deserves 1 star.
4 juli 2023
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain and replied to the email address submitted with every order (most of which were fake emails). This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone or collect personal data.
One star for freedom of speech
I am totally OK when they cancelled the order. But they have asked people to remove poor reviews, which is irritating. Looks like autocrats stopping anything against them. One star for this and thank you.
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
We asked people to please consider removing their one-star reviews because this situation has nothing to do with our business or products and the bad reviews are nothing more than an attempt to cause us harm. Someone posted a coupon code to our corporate swag shop on an Australian based coupon site without our consent for the sole purpose of trying to abuse and take advantage of our generosity. When we cancelled the orders we communicated very clearly to all why we cancelled them and apologized for the inconvenience. There was no way we would be able to fulfill t-shirt orders for 8000 people. Most of which were the same people uses hundreds of bogus email addresses in order to game the system.
Do not buy from them, they do not ship order
They do not honor the orders, and do not refund either.
they do not honor the promotions as they advertise it for.
and then flag so many true genuine reviews for it, such as scummy behavior. - Face the reality you did not honor anything, and you falsely advertised promotions
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. Majority of the orders were placed for free, however any that paid with real money has been refunded. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.
Canceled promo order for “fraud”
Placed an order after seeing promo on Threads app, ordered cancelled for “unforeseen circumstances.” This was disappointing, however the reason for order cancellation was fraud?? Not particularly “Christian” of this store, considering I also partly paid, and have yet to receive a refund.
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders and refunds for any money spent were sent. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.
fraudulant company in the business of data collection
they hand out a discount code and cancels the order claiming it to be a fraud.
it was their fault, not ours.
looks like fraud company in business of data mining / data collection
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.
Beware, they do not honour their word!
Ran a promotion on their website which they did not honour. Now have my personal information. I believe this was a scam! Be careful when dealing with their dishonourable organisation.
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.
A company making millions a month off…
A company making millions a month off brainwashed people but wont fill a fraction of their monthly profits fulfilling orders that took advantage of their own coupons.
Edit: in response to tithe.ly response.
" the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission"
Your permission is not needed to post about a promotion you're running.
"We received over 8000 orders that we simply were not able to fulfill"
You make millions a month, you most definitely could have fulfilled the orders that were placed.
But you don't actually care about what you can do, you only care about making as much money as you can from brainwashed people.
Not very "god fearing" of you.
Typical "christian company" being greedy af.
"This 1 star review is not a reflection of our products and services"
Actually, it is a review of your company. Specifically your customer service and inability to follow through with promotions you offer.
This review is completely justified.
Bit weird that you'd try and paint me out to be some kind of liar, when this is based off my personal experienced with your company.
Cope and seethe hypocrite.
6 juli 2023
Review zonder uitnodiging
Antwoord van Tithe.ly Church Giving & Engagement Platform
Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.
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