Very solid well fitting staircase with 32mm thick pine treads, for loft conversion. Good design software and everything supplied to specification/model. Delivery happened on the day stated and... Toon meer
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Lees wat reviewers zeggen
Choose TKstairs as I needed a new staircase after the basement being flooded by blocked street main drains. I looked at quite a few staircase suppliers, found that with TKstairs I was able to plan o... Toon meer
Customer service and response is excellent. Always responded in a timely and appropriate fashion. Stairs arrived on time and were well packed with everything as expected. Couple of little niggles with... Toon meer
From the easy to use stair planner, to placing the order and getting the stairs delivered was a 1st class experience! I went for the cheapest option on a 14 tread flight of stairs, and the quality... Toon meer
Bedrijfsgegevens
Info over TKstairs
Geschreven door het bedrijf
We're a Yorkshire based stair manufacturer delivering throughout England, Scotland and Wales.
Our website allows you to Design, Price & Buy your timber staircase online.
We also have friendly staff on hand to help answer any questions.
We offer a mixture of timber staircases, including standard construction, open and cut string stairs.
We cover all budgets, from budget stairs for new builds to high-end statement piece stairs.
Our website offers examples of our previous work and the prices of each staircase to help you stay within your budget.
Growth Through Innovation:
Our advanced website allows you to get a price for your new staircase instantly.
We buy quality materials and offer the currently popular components, all kept in stock on site.
Best Prices:
There are no "trade prices" as all our stairs are sold at the best prices we offer!
You'll get an excellent quality staircase at an unbelievable price from TKstairs.
We do this by buying materials in bulk and passing on these savings to you!
Customer Service Lead:
We were one of the first companies to sell stairs online.
However, we've always been customer service lead, happy to help by phone or by email.
We Only Manufacture Stairs:
We manufacture every staircase we sell in our factory!
We've been manufacturing stairs since 2003, so we have the experience to ensure you get the best possible product.
National Delivery:
We have vans nationwide daily, delivering more than 200 staircases a week throughout England, Scotland & Wales. We can get your staircase quickly as we'll have a van going your way soon!
Stair Parts:
We also sell a variety of timber stair parts for refurbishment work, all kept on site and in stock ready to be sent out to you.
Contactgegevens
TKstairs Unit 5 Tokenspire Business Park, Woodmansey, HU17 0TB, Beverley, Verenigd Koninkrijk
- 01482 426388
- sales@tkstairs.com
- tkstairs.com
4,8
Uitstekend
2K reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Excellent 👌
Based on my experience I can't praise them enough, very helpful, very knowledgeable and great price I made several calls to them for guidance during the installation and everytime it wasn't a problem thanks for all your help
25 februari 2026
Flawless experience.
My experience from start to finish was faultless, I really liked the 3D imagary. If I had to give a piece of constructive criticism is that I would have liked a follow up call for when the remaining balance was due, just in case I missed the email.
19 februari 2026
Lovely stair case
The stair was spot on Delivered on time And great quality. Thank you very much
24 februari 2026
The stair was easy to configure and…
The stair was easy to configure and order on the website.
The manufacturing standard was excellent and the lead time was short.
Delivery was straightforward and I was contacted prior to it arriving.
All in all a really positive experience which is such a bonus nowadays.
24 februari 2026
Very helpful and esy to deal with.
23 februari 2026
Very Happy Customet
Our non-compliant staircase arrived exactly when scheduled in excellent condition. Well made, solid, exact size required, excellent price. Would have no hesitation in recommending TKstairs.
23 februari 2026
Superb service
23 februari 2026
Dissapointing
Have used a few of stair supplier companies. TK were easy enough to deal with but products dont stand up to the standards of others. The metal ballustrading is a real issue with the lengths being factory set , TK need to sort this as, receiving emails from depot to "put loads of silicone in " just doesn't cut it for me.
The delivery / communications etc.. were good.
26 januari 2026
Online service very easy to use
Online service very easy to use , updates on purchase and delivered when stated
Would definitely use them again
22 februari 2026
Good quality staircase at competitive price
Good web site made designing staircase simple and straightforward.
Once order was placed I was kept fully updated by email.
Delivered on time and although an exact drop off time could not be provided, the driver rang me when 45 mins away.
Good quality staircase for price… overall very happy and would recommend.
17 februari 2026
Fantastic service on time every time…
Fantastic service on time every time and a first class product with knowledgeable and helpful staff. Will continue to use this excellent firm !!
22 januari 2026
Very happy
Very happy. Good quality stairs. Came on time. Very pleased. Good communication would definitely recommend
19 februari 2026
Stairs were well made with Great online…
Stairs were well made with Great online ordering system, just allow plenty of time for a delivery slot!
21 januari 2026
I don't think I'll give one star after…
I don't think I'll give one star after not receiving the complete order and need to wait another couple weeks for the rest of the component
18 februari 2026
Antwoord van TKstairs
Hello Mr Botezatu.
Sorry to hear you did not receive all items on your order.
However, this is normal; the glass for the landing is sent at a later date.
This is because until you've fitted the stairs, you cannot provide us with dimensions for the glass around the landing.
The stairs you ordered do state this on the documentation:
"Any glass between 'loose posts' for either the staircase or landing will be delivered at a later date. Please install all loose posts and rails, then provide us with the built dimensions so we can design the glass to suit."
You signed a document off agreeing you were happy with this.
If we had sent you the landing glass with the stairs, it would not have fitted.
That's why we do this, obviously it costs us more to do two deliveries but we do this purely for your benefit so you get a staircase that fits and looks good.
Absolutely excellent communication easy…
Absolutely excellent communication easy ordering system very quick delivery on time quality product
16 februari 2026
Absolutely shocking customer care
Absolutely shocking customer care , oak stair case delivered and I’ve never seen such terrible timber used , spoke to sales representative on the phone about this but his attitude towards the situation was shocking basically told me I had to accept it the way it is
15 februari 2026
Antwoord van TKstairs
Hi Ricky,
You ordered the staircase to be between two walls.
The drawing you signed off to be manufactured showed the staircase as being between two walls on the plan view and stated;
"Please note, walls assumed where shown, please let us know if incorrect."
As such, when selecting timber for your stairs, as the stairs were between walls, some of the timber had knots in it.
Oak is a natural product and does contain knots; we select timber based on the position of any walls where knots wouldn't be seen, as they'd be covered by a wall.
The issue was that the document you signed off as correct showed the stairs between two walls, which is what we manufactured.
Really quick good service and quality…
Really quick good service and quality stairs well made.
13 februari 2026
Easy to use design site
Easy to use design site, quick delivery and quality precision made components.
16 januari 2026
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