Very disappointing experience. The paints were mostly dried out or nearly empty, and when we raised this, we were told to “make do with what you have.” Another staff member added water to them, wh... Toon meer
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Lees wat reviewers zeggen
I attended the class last month. Very disappointed with the service. Did not give enough time to student. On second part student was rush regularly and being told you have only 10 minutes regularly.... Toon meer
Bedrijf heeft geantwoord
Did the Ultimate Pottery Experience with 4 friends for a belated birthday celebration & we had the best time! So much fun & it was a BYOB event so enjoyed it with our favourite bottle of wine. Tutor w... Toon meer
I did the BYOB pottery throwing experience with my sister as a birthday gift and she loved it. We were instructed on how to to do the pottery throwing, design our pieces and then we were able to paint... Toon meer
Contactgegevens
Unit 1, St. Saviours Wharf, 23 Mill Street, SE1 2BE, London, Verenigd Koninkrijk
- info@tokenstudio.co.uk
- tokenstudio.co.uk
3,3
Gemiddeld
323 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Wonderful experience
Wonderful experience, I’d definitely recommend to my friends and family.
20 augustus 2025
Review zonder uitnodiging
My husband had bought a voucher through…
My husband had bought a voucher through Groupon. Token studio wouldn't accept the voucher as they said it was invalid. We contacted Groupon who confirmed the voucher was valid, and then Token Studio redeem our voucher and had the cheek to send us a link so that we could book and pay £96.00 in top. Horrible experience!!
16 augustus 2025
Review zonder uitnodiging
Antwoord van Tokenstudio
What Moran doesn't mention is the 5 emails we have emailed them with the exact instructions on how to book with their voucher. Cause... Poor email management by the client. Groupon agreed with us...
Pottery painting class
Had a really good time at the pottery painting class - was an hour and a half and plenty of time to paint the pots at our own leisure and the BYOB is an added bonus! Thanks for the experience
25 juli 2025
Review zonder uitnodiging
Company does not respond to emails
Company does not respond to emails. I have been emailing about collecting my pottery that I paid extra £10 and need to know if it will be ready to collect as I'm coming from far away. Please respond with an email address or phone number that I could speak to someone!
So my tactic of reviewing on Trust Pilot has done what has been desired and I got a response! Despite it being rude, it still did not provide any contact details nor confirm what I have asked. Just retaliated and said they respond to all emails which is untrue.
So I just wanted to know whether I could collect it this weekend and they just threatened to "ban me for life" (as if I'd ever want to go there again after being treated this way!) and call the police if I went to the studio! They also won't refund the money I paid!! Take this as a warning, the business model is to allow you to create something that you are attached to (as it usually is a Birthday celebration or something) and hold it to ransom and if you don't "behave" the way they want you (like give a true feedback) they will ban you and not give you your creation. Please read other reviews before you do this experience.
21 juni 2025
Review zonder uitnodiging
Antwoord van Tokenstudio
We replied to everyone one of your emails...
You just don't like that you have to book an appointment in advance to pick up.
So you decide it is smart idea to leave a 1 star review on Trustpilot and state that you will remove the review if you get your own way.
Not the smartest of cookies.
So we banned you. We really don't have time to play silly games.
Only way these people will learn for such toxic behaviour.
Awful do not attend
Awful do not attend
send the cctv from that day and it will prove you are LYING OUT UR DIRTY TEETH
5 juli 2025
Review zonder uitnodiging
Antwoord van Tokenstudio
Matthew did attend but only for 10 minutes as he was thrown out by our staff for being to drunk at 2pm. Then his friends started making discriminatory comments towards people with autism. We've got no reason to lie...If you don't believe me, just scroll down at Dawn Vickers' review...We also believe there is a possibility that Matthew had defecated himself...Another reason to kick him out.
It was good but started later than the…
It was good but started later than the start time a bit too fast at times and it’s the explaining but overall good experience
6 juli 2025
Review zonder uitnodiging
Amazing experience will come back…
Amazing experience will come back again!!!
6 juli 2025
Review zonder uitnodiging
Had a very fun pottery making and…
Had a very fun pottery making and painting session, I loved how funny the instructor was! Would recommend!
6 juli 2025
Review zonder uitnodiging
The instructor was very funny & making…
The instructor was very funny & making the pot was fun
6 juli 2025
Review zonder uitnodiging
Spent a fun afternoon making pottery…
Spent a fun afternoon making pottery and painting with Token Studios, would come again!
6 juli 2025
Review zonder uitnodiging
Great place
6 juli 2025
Review zonder uitnodiging
A great quick crash course into…
A great quick crash course into pottery. My first time, and will be back!
6 juli 2025
Review zonder uitnodiging
Good experience enjoyed pottery making
Good experience enjoyed pottery making. Would recommend!
6 juli 2025
Review zonder uitnodiging
Great experience
Great experience, well organised and good instructions
6 juli 2025
Review zonder uitnodiging
We had a great time!
6 juli 2025
Review zonder uitnodiging
Fun experience making your own piece…
Fun experience making your own piece and paint it
6 juli 2025
Review zonder uitnodiging
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