I have trusted Tommee Tippee for all my babies. Especially the anti colic bottles. My 3rd baby unfortunately has reflux and colic, this was the only bottle that he would take. My puppy ate the venting... Toon meer
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Lees wat reviewers zeggen
I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldn’t buy a replacement cup and just needed a replacement valve but unfortunately they didn’t ha... Toon meer
Bedrijf heeft geantwoord
I received a tommee tippee newborn set for the advanced anti colic bottle. Unfortunately I reached out because I looked everywhere and could not find a 0 flow extra slow flow teat and wanted to see if... Toon meer
I had such a wonderful experience today with Tommy Tippee customer support. Cienna, Lanre, and Izzy were all incredibly kind, responsive, and genuinely caring throughout our conversation. Even tho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Contactgegevens
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Verenigde Staten
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Uitstekend
909 reviews
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Wonderful customer service
Messaged them on Facebook to thank them for the amazing products they have and to personally invite them to my baby shower, Nicholas was awesome and got to send me a baby shower gift. Super thankful!
15 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Karla,
Thank you for your feedback.
We are delighted to hear that Nicholas assisted you with sending your out some gifts for your baby shower.
We will pass your kind words on to him.
We at Tommee Tippee would like to congratulate you on the up-and-coming arrival of your little one. We hope everything goes well for you.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Lanre and Kelly were great!
Lanre and Kelly were great!! Super helpful and showed great customer service and expertise. It makes me appreciate Tommee Tippee much more knowing that the company cares about the customers and the issues that may arise. Will recommend Tommee Tippee to my friends and family.
14 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Kacie,
Thank you for taking time to leave your review.
We're always delighted to hear our Parent-Care Specialists were able to help while providing the professional and empathetic service we strive for.
We will be sure to pass along your kind words to both Lanre and Kelly.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Active spout replacement parts
I reached out to them through their Facebook page about getting replacement valve parts for their active spout cups because that's the only cup my autistic child will drink from, and they said that they are currently out of stock of the valve replacement parts,so they offered to send me new cups for the inconvenience. Great company. All my kids used their sippy cups and bottles.
13 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Elyssa,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve this issue for you and leave you with such a great impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
The Tommee Tippee Electric Pump has…
The Tommee Tippee Electric Pump has been the best for me on both of my pumping journeys with my children, and I needed to order replacement parts. I spoke with Kelly and she was wonderful, and helped me quickly.
10 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Chelsey,
Thank you for leaving a review of your experience with us.
It's amazing to hear how wonderful Kelly was in helping to order you some spare parts for your breast pump.
Best wishes,
Tommee Tippee
Quick help
I just got my second Natural Start bottle kit, and it was missing the largest bottle. I spoke with Honorine, who was kind, efficient, and professional.
After our phone conversation, she send me an email right away, and our conversation was fast and smooth.
She is an excellent customer service representative in her efficiency, her tone, and her attention to details and to the customer.
A great thank you!!
9 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Gerry,
Thank you for taking the time to leave some feedback on your experience.
We are thrilled that our Parentcare Specialist was kind and efficient in resolving your query today. We are delighted to hear how satisfied you are with the service you have received and we're pleased that your interaction was excellent. We could not be happier to hear that this was quick and smooth from start to finish.
Should you need any further assistance, we are always happy to help!
Wishing you all the best,
Tommee Tippee
Kelly was amazing
Kelly was amazing, she helped with everything I needed in a timely matter. Will definitely stick with Tommee Tippee !
6 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hello Sierra.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Kelly was able to help resolve your issue and this was done in a timely manner.
We will make sure to pass your kind words on.
We truly appreciate your loyalty and custom.
Warm wishes.
Tommee Tippee.
Easy!!
Easy!!! I was able to create a support ticket within 2 minutes.
2 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Helen,
Thank you for taking the time to leave some feedback!
We are delighted to hear that you have rated us 5 stars on Trustpilot and that you had an easy experience getting in contact.
Your kind words have really touched us here at Tommee Tippee and we hope to continue providing assistance any way we can. If you need any further assistance in the future, please let us know.
Warm Wishes,
Tommee Tippee
Lanre helped me with product support…
Lanre helped me with product support after I lost all the valves for my sport cups. Thankful for such great assistance!
1 april 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Thank you so much for your kind feedback. I’m really glad Lanre was able to assist you.
I’ll be sure to pass your lovely comments on, it will mean a lot. We truly appreciate you taking the time to share your experience 😊
Tommee Tippee
Great customer service and products!
I contacted customer service for an issue that I was having with my broken bottle warmer. Sophie and Jude provided excellent customer service and made an exception for me. Appreciate this so much. Love all of your products!
31 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Chelsea,
Thank you so much for your review!
It's great to hear that our Parent Care Specilist Team were able to assist in getting your issue resolved, and we thank you for getting in touch. We have made sure to pass over your kind words to Sophie and Jude.
We hope you continue to enjoy our products and if you need any assistance in the future, let us know and we'll be happy to help.
Warmest regards,
Tommee Tippee
Chatted with Nicholas G
Chatted with Nicholas G. and he was so kind, patient, and thankful! Thank you so much!
30 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Janeth,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help resolve your issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to Nicholas.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Antwoord van Tommee Tippee North America
Hi Breanna,
Thank you for leaving a review of your experience with us.
We are happy to hear everything was fast and helpful.
Best wishes,
Tommee Tippee
It was easy to use the AI chat
It was easy to use the AI chat and it seemed to understandwhat I needed. The only thing that could have made the experience better was having a live agent immediately reach out and resolve the issue instead of putting me in a ticket queue.
28 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Thrill,
Thank you for taking the time to rate us 4 stars.
We are delighted to hear how satisfied you are with our AI chatbot, you would be surprised by how much it can help assist you with your query!
We are happy to pass your feedback on to our team in regards to the queue times. When we are closed over the weekend, our chatbot will pass your query over to the next available Parentcare Specialist as soon as they are available to avoid further delays. We understand this can be frustrating and we appreciate you sharing this with us.
Kind Regards,
Tommee Tippee
Love this company!
Debbie, Isabel and Antony were great to speak to 😊. They all replied quick and helped out a lot!
23 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hello Tanisha,
Thank you so much for the lovely 5 star Trustpilot review about your recent interaction with us.
We are so pleased to hear that Debbie, Izzy and Antony were able to quickly deal with the help you needed and were able to offer the assistance that you really needed.
This feedback will be passed back which will be really appreciated.
We hope to hear from you again in the future.
Kind Regards.
Tommee Tippee.
Amazing Customer Service and Products
I contacted Tommee Tipee and requested a spare part. They were excellent to deal with. Very quick to reply and ended up sending me a new device. I was very impressed by the customer service. I also have a few of their products and they have all become staples in our house. Highly recommend. Martin, Jude & Andy were the ones that helped me and they were great
25 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Ashley,
Thank you so much for taking the time to leave this review.
We are so happy to hear that your were impressed by our service and that you found their response to be very quick.
We will make sure to pass your comments along to Martin, Jude and Andy.
Best wishes,
Tommee Tippee
Nicholas was fast with the shipment
Nicholas was fast with the shipment. I was hesitant about the free breast pump parts and replacement parts but it went through and I received communication almost immediately with a follow up email from Nicholas with tommee tippee and I received the package 2 days later. Swift and effecient!
12 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Thank you so much for your kind feedback. I’m really glad to hear that everything arrived quickly and that the process went smoothly for you.
It’s great to know that you were happy with the communication and service provided. I’ll be sure to pass your lovely comments on to Nicholas.
If you need any further assistance, please don’t hesitate to get in touch.
Tommee Tippee®
My Littles love the Flip Top insulated…
My Littles love the Flip Top insulated cups and other styles that I have used. Keeps beverages cold, while also giving them the independence of having a 'big' kid cup of their own. Also customer service is fantastic. I needed to replace the straws for the Flip top and the solutions was fantastic
25 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi,
Thank you for taking time to leave your review.
We're always delighted to hear that your little ones enjoy our cups and that our Parent-Care Specialists were able to provide the kind of service we strive for.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Superstar straw cup
The product is made well as my daughter loves them, and I had the pleasure of dealing with Jude and Sophie for customer service because my daughter chewed through the straw and they were phenomenal and sent out a replacement.
25 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Kyle,
Thank you for taking the time to leave a review today.
We are sorry to hear your little one managed to chew through the straws. We do advise they are bite resistant however constant pressure from chewing can cause damage, but it is great to hear the team were able to work together to resolve this and send a replacement.
Please do not wait to reach out if you ever need anything else.
Best Wishes,
Tommee Tippee
Above and beyond
Great product. Outstanding service. I wrote on the customer service chat after hours yesterday . I was on “pause” for a while, so I discontinued. This morning I had an email (not automated). Several associates contacted me right away to assist me in getting the product I needed.
Thank you!
20 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hello NycMom.
Thank you for taking the time to leave your feedback.
We are sorry to hear that you was on pause for a while, we always try our best to answer the interactions as quickly possible.
We are delighted to hear that you received an email from our parentcare specialist, and they were able to help assist with your issue and wonderful to hear you received outstanding service.
We will certainly be passing you kind words on.
If you require any assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Very good Nicholas and Joe helped me as…
Very good Nicholas and Joe helped me as a in need new mother and they sent me some free bottles so very great help
18 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
HI Camryn,
Thank you for taking the time to leave a review of your experience with Nicholas and Jo.
We are so pleased they were able to help you out and offer some Bottles to get your started on this exciting journey.
Best wishes,
Tommee Tippee
I purchased a 2 pack of sporty straw…
I purchased a 2 pack of sporty straw cups after hearing good reviews from my mom friends. The cups leaked right away. I'm very disappointed.
14 maart 2026
Review zonder uitnodiging
Antwoord van Tommee Tippee North America
Hi Shirley,
Thank you for taking the time to leave some feedback.
We are very sorry to hear that your Sporty Straw Cups are leaking and we understand how disappointing this can be. Our cups are designed with a 2 piece valve which sits inside the lid, we would advise to check this is assembled correctly and check for signs of damage.
We would like to support you further with this and we kindly ask if you can reach out to us using the link below. You may reference, 127777, when speaking with our Parentcare Specialists.
https://www.tommeetippee.com/en-us/contact-us
We hope to hear from you,
Tommee Tippee
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