Toms Garage Doors Reviews 

Great service, turned up 2 hrs after phone call. Was there 30 minutes £170 no parts required

Rang to book appt in the morning. Said they had appts available that day and would ring me and hour before they arrived. 4pm came and no engineer. Called again and they said "he is actually on his way to you now be with you soon". 6.30pm called again, no reply. Told them in was a single female OAP and felt vulnerable that garage door was stuck right open. No more contact that day. This morning a text to say they could be with me this morning. Said no thanks I had sorted another company as no communication or apology from them. They just ignored that. Still no apology that they wasted my day. Greedy company who take too many bookings that they know they cannot deal with. Do not use it you are really stuck with no working door and have things that are valuable to you in your garage. If I could give no star and write a review I would. Use someone else.

Quick response . Ched explained everything to me and very knowledgeable. He was efficient in carring out the work . Would highly recommend this company if you need a job doing properly.

Reliable, speedy service. Would highly recommend.

Excuses, excuses… I made a booking online and followed up with a phone call to confirm. No one came. I called back and was promised a priority call, first thing next working day. I took a day off work but again, No one came. I called back and again, was told someone would be out but no one came. All I got was excuses, the jobs over ran, no one took the booking properly, or that things hadn’t been put on the bookings. The ‘customer services” work for a number of companies and have no idea what is going on. I just called back from another phone and was promised that they could see me today! What a sham.

Same day service and good value from this excellent company and their engineer.

The Engineer did a great job and was very helpful. My garage door is back all working again thanks to Tom.

Great response. Arrived on time. Professional job completed quickly. Very polite engineer named Miles.

Initial call to company was handled efficiently
Engineer didn’t give ma a call before visiting
Jed was efficient but I was charged. £120 more than
the original quote.also I had to chase for my receipt

They promised they’d make a visit Friday and at 3:30 said an engineer was an hour away but no one came. When I rang they said he had a problem at his last job and he can’t come now. I asked them to come Saturday but they couldn’t even tell me when. I rang Saturday morning & they still wouldn’t tell me when. My garage was open all night. I’m an elderly disabled widow and I think their service was very poor.

Reliable service great communication. Keiran sorted my garage door out no problem and replaced parts needed which he carried on his van so no waiting for fix. Thank you

Up and over garage door would not open. Found this company on line and were able to book a visit for the same day. Tim the engineer arrived explained what the problem was and what he would need to do to repair the door. Agreed the price which included an OAP discount with his back office team and he got on with the job. Just over an hour later Tim again explained what he had done and showed me the replaced parts and demonstrated the working garage door. He also offered advice on ongoing maintenance. Excellent service.

A brilliant service from a very professional Company .
Engineer (Steve) was excellent, explained everything and did a great job.

Prompt attention to the problems with my door, finished with door working perfectly again

Quick and efficient, polite engineer explained what was needed, quoted an acceptable price and finished swiftly.
Thank you

Excellent service. Very quick and friendly.

Prompt same-day call out, fast repair, clear explanation and communication, professional and courteous throughout! Thanks so much!

Engineer was friendly and polite - John. Managed to adjust twisted runner and smoothed off garage floor at base of door.

Really quick service and engineer was lovely and explained all the work that needed doing.