Sadly I must join the growing list of negative reviews. I have been a happy and long term user of the product of which I am a fan. Unfortunately they have failed to deliver my February order and equal... Toon meer
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I still haven’t received the face cream I ordered back in March and customer service isn’t responding to my emails. What’s going on???
I have shopped with Tonik for several years, their product Vit C is my Prime facial treatment, it really does make a difference to skin of any age, I am 80 yrs old , no age spots and though some wrink... Toon meer
Was constantly kept in formed about progress of package from ordering.Had product for a few weeks and am delighted with results as a 72 year old was not expecting miracles but have been really impress... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our products have been designed by sceptics, for sceptics. We’re tired of skincare companies marketing cover-ups and quick fixes as solutions.
Contactgegevens
Verenigd Koninkrijk
- contact@tonikskincare.com
- tonikskincare.com
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I love these products
I love these products, not sure if they actually work, but my face and neck feel smoother. That counts for a lot, so it’s worth it to me.😊 (A lady fast approaching 70)
Their customer service is accessible and ready to help, which is unusual these days.
I, personally, would recommend Tonik Skincare.
I am liking the refiner to be honest
I am liking the refiner to be honest - but can’t be certain it’s made a difference although my skin does feel and look better than usual. . What I find patronising and off-putting are the emails I now get using every persuasive writing technique in the book with little subtlety and - in my opinion/ judgement - blatant untruths. Here’s one of the emails :
Melina
In case you missed yesterday’s email…
We told our customers they would receive an email at 8am SHARP with a link to purchase from our Black Friday sale…
But it turns out, our email provider was overloaded by the amount of emails they were sending out for Black Friday events…
Which caused our email to get delayed by HOURS.
Because of this mistake, I got in contact with our warehouse right away and told them to put some stock on hold for you.
We wanted to ensure our Tonik Skincare customers had the opportunity to purchase at some of the BIGGEST discounts we have offered.
Click here to to save BIG and purchase our Bio Moisture Boost Serum and get our award-winning Vitamin C Skin Refiner for FREE
I must warn you…
Supplies are EXTREMELY limited…
So... ACT FAST!
I was only able to secure so many bottles for you.
Unfortunately, this situation was completely out of our control…
But we still want to apologize to the people who set their alarms and were sitting at their computer right when the email was supposed to hit your inbox
.
We still have a little bit of stock left…
—-
I was more likely to buy the products just based on a Black Friday offer - and on the majority of trust pilot reviews - but those emails feel desperate, untrue and a patronising sales pitch.
My advice is tone it down!
Brilliant products and customer…
Brilliant products and customer service. Thanks Billy
Used for quite a while now and using…
Used for quite a while now and using the serum too .. love it 🥰
I thought it was going to be rubbish…
I thought it was going to be rubbish like most of thease amazing face creams ,but because of the vitamin c thought I would give it a go, it takes 3to 4 weeks but gradually you see improvement and skin becomes very soft ,my wrinkles seem less visable I think ,but I like it smells nice and goes a long way as you don't need mutch ,then after I've used the serum I use my normal moisturiser.
It does work
I have been using using the vitamin C skin refiner for about a year now now and it really does do what it says. My lines are definitely less visible.
Vitamin C refiner
Such a lovely product I have been using the vitami c refiner for a couple of months and have just ordered more .it has really helped with my skin as I have very dry eczema .The company are so understanding as well I made an error with my order and was refunded straight away.
Tonik Skincare
I don't know how it happened but the offer of two bottles for £59.97 went into my basket, along with a single bottle for almost £40. When I realised I had been charged £99 I contacted Tonik Skincare, spoke to Billy, who was amazing and within half an hour had refunded the £40. The customer service is first class, prompt and professional. I would highly recommend Tonik Skincare to all
Vitamin C Refiner purchase
I love the texture of the vitamin c refiner and placed an order taking advantage of an offer which did not come to fruition on check out, but when I queried this with customer services their response was almost immediate with a satisfactory response. Very helpful indeed.
Great customer service
I haven’t been using the product long enough to notice any significant difference yet. However, the customer service is excellent. I had an issue, so contacted customer services, who responded quickly, and resolved the issue quickly too. Definitely a company I will buy from again.
Really pleased with this product
Really pleased with this product, arrived quickly and although there was a small issue with the pump it was resolved very quickly, great response from the company, I will definitely recommend this product to my friends. Great price too
Terrible product
Terrible packaging, looks like it’s a con. No instructions for use. really watery. Doesn’t look or feel like a serum. I emailed customer service with a query about how to use the Serum and Refiner and have never had a reply.
Great product, not disappointed
I have been using both the serum and refiner for a few months now, I have suffered problems with my skin for years (I am now 61), and I am so happy with the results, the redness has minimised, it is less dry and has a lovely glow, and it looks equally great when wearing foundation.
I would definitely recommend, and I have tried numerous products over the years.
I must say I have never experienced any delays at all regarding delivery.
The only issue I have had (fault of carrier), was resolved by Billy in Customer Services who responded quickly, was friendly and so helpful - thank you again
I have been using Skin Tonic Vitamin C…
I have been using Skin Tonic Vitamin C for I think well over a year, not sure. I love the skin booster serum too. The products suit my very dry skin and I use them on my face, neck and beast bone area. I am 75 years old, 76 in July and short of sounding boastful, am told I look in my late sixties by my children, family and friends. Surely all down to Kin Tonic. Thank you for making me feel so good!
Kind regards
Angela
I wish I'd taken a before photo
I wish I'd taken a before photo, this serum really works. The difference after 10 days is massive. People are actually commenting on my 'glowing' skin. Its the first product I've ever used that actually does what it says.
Excellent product that works- recommend
Amazing product
I purchased the vitamin c serum and I now waiting for my second bottle amazing stuff first time people have ever commented on my skin and I am 64 years old
Vitamin c skin refiner
Have been using the vitaminc refiner for 3 weeks . Wow what a difference to my puffy under eyes . Had so many comments . This will be in my daily skin care from now on .
vit c refiner
I really like the Vit C refiner. It smells great and is absorbed easily into the skin. After contacting them regarding a bottle issue they were quick to respond and address my concerns. Ditching the sales emails after making a purchase would be a good idea. Overall good product and customer service.
Best skin care ever
Have been using this product for a while now its absolutely brilliant one of the best face products I have used my skin actually glows
My family even noticed my skin without me having to ask about how I was looking 100%recommended this product
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