I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Toon meer
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Lees wat reviewers zeggen
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Toon meer
Bedrijf heeft geantwoord
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Toon meer
Bedrijf heeft geantwoord
I had anxiety about booking the O-circuit. I've booked many treks in other parts of the world before and knew how cumbersome and challenging it could be. Add in that there's two companies that manage... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Contactgegevens
Na Stribrniku 233, 28401, Kutna Hora, Tsjechië
- info@torreshike.com
- torreshike.com
4,5
Uitstekend
183 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The torres hike site is a nice tool to…
The torres hike site is a nice tool to book the camps, but it is unfortunate to see what is happening with Torres del Paine park. The access is being pushed towards the higher end availability year by year. At more and more cost. This will eventually only make the park available to the wealthiest people. Or people willing to spend a lot of money to experience the park.
6 maart 2025
Antwoord van Torres Hike
Thank you for sharing your thoughts. We're glad you found the TorresHike site helpful for booking camps. We understand your concerns about the rising costs and shifting accessibility of Torres del Paine. While we don’t control the pricing, we do our best to make the booking process as smooth and transparent as possible. We truly appreciate your feedback and share your hope that the park remains accessible to a wide range of travelers.
You team was very responsive!
You team was very responsive!! Thank you.
Unfortunately not helpul with my change I requested. :(
24 februari 2025
Antwoord van Torres Hike
Thank you for your review! We're happy to hear that you found our team responsive. We’re sorry we couldn’t assist with your requested change—unfortunately, modifications are subject to the accommodation providers in Torres del Paine, and we don’t have control over their policies. We appreciate your understanding and hope you still have an amazing experience in the park.
One stop convenience
This site makes it substantially easier to plan and obtain necessary reservations for hikes in the park, combining food, shelter, and distance for planning purposes. If you make errors, the site is quick to help you fix them. The service adds to the cost of a trip, but eliminates the very real risks of trying to plan a long hike at a distance and over the internet.
25 februari 2025
Antwoord van Torres Hike
Thank you so much for your thoughtful review! We're thrilled to hear that our site made it easier for you to plan your hike. We understand that planning a long-distance hike can be daunting, and we're happy to have helped minimize those risks. Your feedback means a lot to us. Safe travels and happy hiking!
Super easy to book with
Super easy to book with, managed to make a reservation for the O circuit a week before my trip!
Just finished the trek and everything went super well!
Highly recommend if you are too overwhelmed to book it yourself or don't want to overpay with an agency!! :)
14 februari 2025
Review zonder uitnodiging
Antwoord van Torres Hike
Thank you so much for your kind words! We're thrilled to hear that booking was easy for you and that your O Circuit trek went smoothly. It’s great to know we could help make the process stress-free. Hope you had an amazing adventure out there.
Antwoord van Torres Hike
Thank you so much for your kind words. We are glad to hear you were happy with the planning and booking process.
Mixed feelings
Mixed feelings. I thought the process was initially quite simple and easy. I thought the instructions were quite suffice on first glance but as I reread I had to email multiple times to get clarification on buses and the boat. Via email response I was impressed with the speed and helpfulness. When I however arrived, people were walking toward a direction with no signature of where this led too. I asked multiple people and they said they just followed the crowd. I thought between buses this needs to be explained where to go. When I arrived at Centro, again there was no direction. I followed signs to camping but then signs just stopped. I again asked multiple people including workers who stated that had no idea either. It took me an hour to find the base for camping and it was then too late to start the 9 hour trek which ruined my first day. There are also different camps to chose from, with drop down arrows. I didn’t think this was very obvious when booking but was able to change camp sites during the hike which was great. Overall the site was good, but I think it needed more information and to explain there were other options. Pricing was cheaper than other sites but overall the trip was way over priced for the experience which is disappointing. I did enjoy it, and the scenes were beautiful. It was a hard trek but worth it
29 januari 2025
Antwoord van Torres Hike
Thank you so much for your thoughtful feedback! We're glad you found our booking process straightforward and appreciated the speed and helpfulness of our email responses. We always do our best to provide clear information and answer every question to help our clients prepare.
We’re sorry to hear about the confusion you experienced with directions in the park. While we aren’t involved in the on-site signage or park navigation, we understand how important clear guidance is, especially in such a vast area. We’ll certainly review how we can make pre-arrival instructions even clearer to help future travelers.
We’re happy you enjoyed the beautiful scenery despite the challenges and truly appreciate you sharing your experience. Your feedback is valuable in helping us improve, and we hope you took away some wonderful memories from your trek!
PERFECT for booking a self-guided W-Trek hike
This was the BIGGEST help in coordinating the W-Trek and the transport to get to and from Torres. My friends and I wanted to do the W-Trek self-guided and it would have been a big mess to coordinate if it weren't for Torres Hike which made everything so easy to coordinate and manage!
27 januari 2025
Antwoord van Torres Hike
Thank you so much for your kind words! We're thrilled to hear that we made planning your W-Trek easier. We hope you'll have an amazing adventure in Torres del Paine.
Super simple
Such an easy way to book your whole w trek without worrying. They give you tip on booking your transport as well.
17 april 2024
Antwoord van Torres Hike
Thank you for your review! We're thrilled to hear that you found the booking process for your W trek easy and worry-free. Enjoy your trek!
Great help!
29 december 2024
Antwoord van Torres Hike
Hello, thank you for sharing your feedback. We appreciate your kind words.
The ease of booking is lovely
The ease of booking is lovely - makes things much simpler. I think there could be some improvement in with a brief description of each route on the results page rather than just within the detail page.
29 november 2024
Antwoord van Torres Hike
Thank you for your feedback! We're thrilled to hear that you find the booking process easy and straightforward. Regarding your suggestion for route descriptions on the results page, that's a great idea! We'll take this into consideration for future updates. Thanks again for your valuable input.
Easy to use and great customer service!
Torreshike made my booking experience seamless and easy! Customer service was extremely quick and helpful when I had a question. Would recommend!
27 november 2024
Antwoord van Torres Hike
Thank you for sharing your experience with our website. We appreciate it. Have a wonderful time in Chile.
Antwoord van Torres Hike
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our website. Enjoy your time in Torres del Paine.
Sometimes it’s not clear if a refuge is…
Sometimes it’s not clear if a refuge is available (Dickson shows only camping but in reality the refuge is available)
29 september 2024
Antwoord van Torres Hike
Thank you for sharing your experience with us. We greatly appreciate your feedback. Our reservation system is directly linked with the systems managed by the companies overseeing the campsites and refugios in the park, ensuring consistency in displaying availability. However, due to the real-time nature of these systems, availability can change rapidly, and what might be unavailable one moment could become available the next. We understand how this can be a bit confusing, and while this fluctuation is beyond our direct control, we are actively exploring ways to present availability more clearly for our customers. Thank you for your understanding.
Antwoord van Torres Hike
Hello, thank you for your kind words. We are happy you were satisfied with our services!
Patagonia
Great way to see how to book all your campsites which can be confusing without the site
31 augustus 2024
Antwoord van Torres Hike
Thank you for your kind words. We are glad you were able to book campsites using our website. Have a great time in Torres del Paine.
It is great that this site exists
It is great that this site exists, because navigating camping reservations in Torres del Paine park on different websites and organizing your trek would be very cumbersome. I also liked a lot that the system remembered my credentials between different trials on booking. But still there is space to improve (maybe on the side of the camp providers), because it happened to us couple of times, that we were almost finished and then the system told us, that given combination is not possible.
29 augustus 2024
Antwoord van Torres Hike
Thank you for sharing your feedback. We appreciate your ideas to improve our website and we will definitely look into it. Enjoy your time in Torres del Paine.
Great staff! Easy reservation system!
Uncomplicated reservation system! The staff are friendly and very responsive to questions. They'll also assist you in building a personalized itinerary.
28 augustus 2024
Antwoord van Torres Hike
Hello, thank you for sharing your feedback. We are happy we could help. Enjoy your time in Chile!
Antwoord van Torres Hike
Thank you for your kind words. We are glad we could help.
Antwoord van Torres Hike
Thank you for taking the time to write us a review. Enjoy your time in Torres del Paine!
Great Information
Having all the W Trek information in one place made the reservation process easy. The information includes the number of kilometers hiked per day, meal options, bus and boat information. Hike Torres even has a process for making changes.
29 juli 2024
Antwoord van Torres Hike
Thank you for sharing such an amazing feedback. We appreciate you taking the time to do this. Enjoy your trek!
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