Torres Hike Reviews 183

The booking was easy and get good support through email communication.

User friendly website for independent travellers.
Makes booking accommodations on the W or O trek simple.
GREAT customer service.

So incredibly easy to use. Also when I had questions, someone got back to me very quickly on email. Wonderful service. I don't know how I would have booked it otherwise!

I have been corresponding via email regarding questions I have and Monika has been extremely helpful and timely with her replies.
Any questions I have had she has answered swiftly and accurately.
Very helpful. Highly recommend.

They responded to emails I sent withing 24 hours and made it easy for me to secure W Trek permits without having to pay thousands of dollars extra to a tour guide.

Nos ayudó muchisimo. Simplifico la experiencia de reservar las fechas del w-circuit

Quick turn-around for reservations, well-explained process, and helpful reminder emails.

It was nice to be informed when the bookings could be done. I few glitches at the beginning with the campsite operators.

The website is intuitive to navigate. When making reservations, I feel like I have enough information to make the decision on which camp to book, things like distance and difficulty of hikes between each camp.

I had anxiety about booking the O-circuit. I've booked many treks in other parts of the world before and knew how cumbersome and challenging it could be. Add in that there's two companies that manage the refugios/campgrounds (opening up reservations at different times too!) and it felt like chaos potential. Enter Torres Hike. I haven't finished the hike yet (slated for Dec '24) but so far the experience has been nothing short of spectacular. Email updates every step of the way and I got everything I asked for. Thanks team for all of your help, I'll surely be passing along your details to any friends that wish to do either hike in the future.

Securing accomodations on the W are confusing and a bit stressful because of timing and competition for sites. Torres Hike not only made it "one stop shopping" convenient, but they were also very clear in their communications, kept me informed, and were responsive.

Torres Hike made planning for a key portion of our upcoming trip very seamless! They communicated well and worked out booking issues on our behalf. Would definitely book through Torres again.

They made it easy! The hardest part was choosing what we wanted to stay, everything else was smooth.

The site is easy to use and the customer service is wonderfully responsive! I love this site!

The website is well designed and therefore easy to use.

Very responsive and easy to navigate the site. Nice to have a consolidated place to do all the necessary planning for our trip!

Easy to use website. We had some questions and Tomas was very prompt in answering our questions

Easy to book on the website. Quick answers by mail also.