I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Toon meer
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I had a very positive experience with this company. The delivery was fast, and I was kept well informed throughout the whole process with clear and helpful email updates. Unfortunately, the sungl... Toon meer
Purchased some Persol sunglasses, they arrived fast and in perfect condition. They were a bit too big so had to send them back and the refund was very swift. Royal Mail showed the return as delivered,... Toon meer
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Geschreven door het bedrijf
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Contactgegevens
Great North Road, PE8 6BX, Peterborough, Verenigd Koninkrijk
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Uitstekend
1K reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought a pair of Gucci sunglasses at a…
Bought a pair of Gucci sunglasses at a great price. They arrived very quickly.
11 september 2024
The best at customer service
I had a little defect with my Prada sunglasses so had to return the original pair. But the exchange was smooth thanks to Ellie and the team's quick and professional responses. They even called me to tell me that the warranty has been accepted by the manufacturer and notified me that they can send out a new pair immediately which was a nice gesture.
Extremely impressed with the price compared to other stores and delivery was quick too. Hope to shop with you guys again. Thank you again Ellie and Tortoise + Black!!
26 september 2024
Review zonder uitnodiging
Excellent customer service
Ellie provided excellent customer service in respect of an issue that I had with my glasses. The issue was easily resolved. I would really recommend Tortoise + Black and will use them again in the future.
23 september 2024
Review zonder uitnodiging
A brilliant customer service experience…
A brilliant customer service experience from Danielle Collins. The finished product is excellent - i will order again.
28 augustus 2024
Experience has been good
Overall experience has been good. My order was dispatched quickly and arrived with the time frame. Would certainly purchase from T&B again.
11 augustus 2024
Good experience
I ordered for the first time from this store. The Rayban sunglasses I ordered was at a good discounted price and arrived on time. I am happy with the product and the store’s service. I would definitely recommend this store to my friends and family.
24 augustus 2024
Amazing service and a great range.
13 mei 2024
Excellent company to deal with. Perfect service!
Excellent company to deal with. Best price, good communication, item was well packaged. Faultless service. Highly recommend.
5 augustus 2024
Great price, great service
Website easy to use, great price for sunglasses, delivery updates were good and product arrived on time.
3 augustus 2024
Great product and fast delivery
Great quality and fast delivery. Looking forward to use their service again..
29 juli 2024
Fantastic in every aspect
Competitively priced, great communication, well packaged and fast delivery. Highly recommend Tortoise and Black
9 augustus 2024
stylish, high quality frames
Providers of the most stylish, high quality frames at reasonable prices.
23 juli 2024
Good delivery classes as described…
Good delivery classes as described happy with all aspects
4 augustus 2024
Brilliant
Really quick delivery, great price and guaranteed quality. Overall excellent service, thank you!
20 juli 2024
Amazing
Amazing, best prescription glasses I have ever sad. Far superior lenses and an excellent service. Would highly recommend.
15 juli 2024
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