I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Toon meer
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Lees wat reviewers zeggen
I had a very positive experience with this company. The delivery was fast, and I was kept well informed throughout the whole process with clear and helpful email updates. Unfortunately, the sungl... Toon meer
Purchased some Persol sunglasses, they arrived fast and in perfect condition. They were a bit too big so had to send them back and the refund was very swift. Royal Mail showed the return as delivered,... Toon meer
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Geschreven door het bedrijf
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Contactgegevens
Great North Road, PE8 6BX, Peterborough, Verenigd Koninkrijk
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Uitstekend
1K reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Five stars from start to finish
Five stars from start to finish. Our trusted supplier of frames direct. Much cheaper than the optician. This is the 4th time our family has used them.
29 juli 2024
Great glasses and price
28 juli 2024
Did exactly what they said on the tin!
Swift service, great product and they did exactly what they said in the tin… well done T&B!!
13 juli 2024
I was looking for prescription…
I was looking for prescription sunglasses, T&B automatically substituted the correct lens colours to match the originals. Very fast efficient service. Would buy again
4 juli 2024
I must give kudos to the packaging…
I must give kudos to the packaging team. It was very securely packed. Delivery was on time. It was my first time buying with them and I am sure it won’t be the last. Thank you.
15 juli 2024
Excellent from start to finish.
Excellent from start to finish.
Persol sunglasses orders and arrived promptly, great price and would certainly look to purchase from this company again.
Off on my holiday now! But apparently it’s going to be raining ☔️ (sods law! 😂)
1 augustus 2024
Review zonder uitnodiging
TF sunglasses, sold out in Europe
Just got my TF sunglasses a few days ago which luckily enough I’ve found at Tortoise as they are sold out in Europe on TF’s website; in excellent price.
5 stars from me just because the employees’ professionalism won me over.
BW,
Apostolos
30 juli 2024
Review zonder uitnodiging
Really quick service
Really quick service. I sent a copy of my prescription and the glasses are perfect, exactly what I wanted for a good price.
22 juni 2024
Tortoise and Black offer a professional and cost effective experience
Tortoise and Black website is very easy to use particularly if you have tried a selection of glasses before ordering and you know the size and style you require.
I ordered frames only.
Everything went very smoothly and the glasses were delivered on time. I am extremely pleased with them.
22 juni 2024
Great service 5 🌟 of 5
Great service 5 🌟 of 5
Got a courtesy call to confirm whether I'd be in on the delivery day from a lovely young member of staff there. Delivered as promised, highly satisfied. Thank you!
6 juli 2024
Prada WZ19 with prescription
I ordered Prada WZ19 and I use prescription. I got my glasses within 10 days with tracked delivery so it was all safe. I was really scared about using prescription but specks are actually perfect. I want to wear my glasses all the time now because of that. Glasses came in a Prada box, packed in a carboard box which was very safe in the travel. All an All awesome. the only thing which I noticed was different from other side I ordered the same Prada glasses as a gift, was a sunglasses cover/sachet. I received that from a different website with the glasses and obviously big box is not great for small bags so it's just useful to have something like that but I assume each shop is different.
28 mei 2024
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