Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered the tiles and they came very quickly and no damage via pallet. When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a q... Toon meer
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Toon meer
Brilliant price, great product, amazing customer service and delivered bang on time. The driver was really friendly and helpful to place the pallet where I needed it. Bought tiles from them before and... Toon meer
Bedrijfsgegevens
Over Total Tiles
Geschreven door het bedrijf
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Contactgegevens
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Verenigd Koninkrijk
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant tiles
Brilliant tiles, dispatched quickly, good price. Would highly recommend this company.
28 juni 2026
Great customer service
Delivery was quick although 4 tiles were broken. Customer service picked up the phone straight away and was all sorted very quickly
18 juni 2026
Sorry but very disappointed this time
Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what I want.
Normally I don’t even look on other companies websites i just buy off Total Tiles. Please fix the problems & I will be back.
17 juni 2026
Antwoord van Total Tiles
Thank you for your review and for being such a loyal Total Tiles customer. We are so sorry your sample tiles arrived broken and have taken your feedback on board — we hope to welcome you back soon.
Thankyou
Michelle
Great quality
Great quality, authentic looking tiles.
Looking forward to buying them once we’re ready.
10 juni 2026
Antwoord van Total Tiles
Thank you so much for your review. We're really pleased you like the tiles and we look forward to hearing from you when you are ready to order. We're here to help every step of the way.
From ordering to delivery the tiles
From ordering to delivery the tiles, the service was brilliant. The team in the office were excellent at helping me with the ordering and the notifications of delivery were spot on. Thank you and I highly recommend this company.
9 juni 2026
Antwoord van Total Tiles
Thank you so much for your wonderful review! We're delighted to hear that everything from ordering to delivery went smoothly and that our team were able to help make the process as easy as possible. We look forward to welcoming you back for your next tiling project.
Gave us good advice on product…
Gave us good advice on product selection. Prompt delivery. Very happy with the finished now clean slate toled floors.
16 juni 2026
Very helpful …
Actually got through to a advisor(which is hard these days)in total tiles and he was very helpful and put me at ease when the extra tiles I wanted was in stock
Thanks
9 juni 2026
Always great service
12 juni 2026
Excellent customer service
Ordered the tiles and they came very quickly and no damage via pallet.
When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a quickly re delivery.
17 juni 2026
Review zonder uitnodiging
Brilliant price
Brilliant price, great product, amazing customer service and delivered bang on time. The driver was really friendly and helpful to place the pallet where I needed it. Bought tiles from them before and would do again and highly recommend this company
3 juni 2026
Quick service and dealt with a broken…
Quick service and dealt with a broken tiles very quickly 😕 thanks again for your help David
7 juni 2026
Antwoord van Total Tiles
Hi David,
Thank you for your review. We are sorry to hear some tiles arrived damaged but are pleased we were able to resolve this quickly for you. We pride ourselves on our customer service and hope to welcome you back again soon.
Many Thanks
Michelle
Great value tiles
Great value tiles. Good communication by giving tracking information. Good online ordering experience, quick and simple.
Would buy from Total Tiles again and highly recommend to all.
8 juni 2026
Ordered tile samples arrived promptly.
Ordered tile samples which arrived promptly. Great to be able to order samples to see the colours in situ.
6 juni 2026
Undoubtedly the number one tile…
Undoubtedly the number one tile supplier across the United Kingdom, they provide a fully comprehensive range of tiles spans diverse materials, aesthetic effects, structural formats, and specialised finishes engineered to meet specific domestic and commercial requirements.
You can always find a diverse selection tailored to specific room requirements, sizes, finding the perfect intersection of low cost, high quality, and long-term durability.
29 mei 2026
Antwoord van Total Tiles
Thank you so much for such a kind and thoughtful review. We are incredibly proud of the range we offer and work hard to ensure there is always a tile to suit every project, style and budget. It is always wonderful to hear that our range and service are making a real difference to our customers projects. We look forward to welcoming you back soon.
Many Thanks
Michelle
Porcelain tiles
The tiles all arrived undamaged , although I paid for express delivery there was a problem with the courier service they used. They refunded the additional money that I'd paid but still managed to get the tiles on site when I needed them for. Would definitely recommend.
4 juni 2026
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