Na 10 dagen nog steeds niets ontvangen…
Na 10 dagen nog steeds niets ontvangen !Het duurt
7 dagen voor de bestelling over gedragen wordt aan de koerier firma en zelfs na 10 dagen is de bestelling niet in belgie. Nooit meer met total workwear! Volgens mij bestellen ze gewoon in polen waar dezelfde werkkledij wordt verkocht.Mijn vorige werkkledij van deze merk had ik daar besteld en deze was vlugger hier! Ik had beter eerst de beoordellingen gelezen over TOTAL WORKWEAR dan moest ik nu niet gaan werken in het buitenland met oude werkkledij. GEEN SERVICE EN OOK GEEN INFORMATIE!
Antwoord van Total Workwear
Thank you for taking the time to write your review. We're sorry to hear that you were unhappy with the time it took to receive your order. We have looked into this and would like to take the opportunity to clarify that your order was passed over to our courier for delivery into Europe within 48 hours of receiving the order. Unfortunately it was held up in customs for a number of days, which is out of our control. Since Brexit, the UK is no longer part of the single market and subsequently, customs payments are due on things people living within the EU import into the EU from the UK, this means you won't have received your items until you had paid the customs amount payable on the items you purchased from us. We hope this clears up the reason for any delay. Kind Regards, Total Workwear.