I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... Toon meer
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... Toon meer
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Contactgegevens
1081 Holland Drive, 33487, Boca Raton, Verenigde Staten
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
4,4
Uitstekend
146 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mike Abbotts has gone above and beyond…
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time for me on several occasions over the last months and makes sure our account is a priority. Top Notch customer service!
8 mei 2024
MATT WAS VERY HELPFUL TODAY WHEN…
MATT WAS VERY HELPFUL TODAY WHEN WORKING WITH FIRST DATA, PREVIOUS CUSTOMER. MATT WAS KNOWLEDGEABLE AND WORKED HARD TO FIND A SOLUTION TO MY PROBLEM. I WILL CONTINUE TO RECOMMEND MATT TO OTHER BUSINESS CUSTOMERS.
6 mei 2024
Dominique made this process so smoth…
Dominique made this process so smoth and easy. Answered all my questions immediately and made sure i was completely satisfied with the new pos system.
24 april 2024
Very Prompt
Very Prompt, efficient and friendly service. A breath of fresh air!
Dominique Jaggon-Morris was truly awesome!
23 april 2024
Dominique has been incredibly helpful
Dominique has been incredibly helpful. This is our first online store so we are still learning and she has been incredibly helpful with any questions we have.
23 april 2024
Dominque Jaggon-Morris was great
Dominque Jaggon-Morris was very knowledgable and quickly told me what had happened. She resolved our issue quickly and followed up with emails.
10 april 2024
This was my first time calling for help…
This was my first time calling for help with getting our companies PCI Compliance and Matt was so helpful very patient and nice.
28 maart 2024
Ms Dominique
Ms. Dominique listened the problem And solve the problem immediately, friendly person. Thank you for that your company like you to have her good job.
28 maart 2024
Seamless customer service
27 maart 2024
Horrible experience
Horrible experience. They are not to be trusted
25 maart 2024
Review zonder uitnodiging
Unprofessional
Unprofessional
My experience with touchsuite was nothing short of a nightmare. Not only was the system difficult to use and unreliable, but it also managed to steal money from me. I had several instances where the system would incorrectly process my transactions, resulting in me losing money without any explanation or resolution from customer service. Do not trust your hard-earned money with a company that cannot be trusted to handle transactions with integrity and honesty. Avoid touchsuite at all cost!!!
17 maart 2024
Review zonder uitnodiging
Antwoord van TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues. We look forward to hearing from you and improving your TouchSuite experience.
This company is fraudulent please don't…
This company is not recommended, please don't do any business with them. Stay away from them..
25 maart 2024
Review zonder uitnodiging
Antwoord van TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
Lookout this is a Scam
25 maart 2024
Review zonder uitnodiging
Think more than twice
I was doing business with this company, and they retained my money, after communicate with some colleagues, they are facing the same issue. stay far!
21 maart 2024
Review zonder uitnodiging
Antwoord van TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
They are currently holding over 200k in…
They are currently holding over 200k in a “reserve account” and refuse to release it.
Don’t sign anything or trust a word they say with your business. Stay far away.
1 maart 2024
Review zonder uitnodiging
Matt y Jorge son excelentes
Matt y Jorge son excelentes, me ayudaron a instalar mi kiosko de Grubbrr y mi terminal Clover. Servicio 100% recomendado!!!!
21 maart 2024
Robin gave excellent customer…
Robin gave excellent customer service.Very very helpful.Thank you for her.
18 maart 2024
Everything went wrong
Everything went wrong. It's just business as they say and money talks but it turned out to be a one way street as I thought my best interests were involved but customer service is non existent to a point where it just felt like a scam. Beware please.
15 maart 2024
Review zonder uitnodiging
Antwoord van TouchSuite
Hello,
It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.