I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... Toon meer
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Lees wat reviewers zeggen
Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... Toon meer
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... Toon meer
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Contactgegevens
1081 Holland Drive, 33487, Boca Raton, Verenigde Staten
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
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easy to setup
I felt like the staff was really responsive and engaged. Helped me with each step of the way
Dominique and Blanca did a great job…
Dominique and Blanca did a great job helping me finish my pci compliance. Thank you so much. Quick and easy.
Jeremy was attentive and patient
Problem Resolution
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away. Also gave me information on how to avoid the issue in the future. Kudos for going above and beyond.
Dominique was EXCELLENT
Dominique was EXCELLENT! She truly defines what customer service should be. In todays world it is hit or miss but with her, it's a HIT! PLEASE model her customer service skills for the rest of your company! SHE IS CUSTOMER SERVICE!
The team was exceptionally helpful and…
The team was exceptionally helpful and walked us through the pricing and process of what we would be getting from the start.
Matt sent us timely updates on implementation and shipping and once we received the unit, helped answer any questions.
The kiosk is already a hit with our customers and we are looking at purchasing a second unit for another location.
Excellent communication and excellent…
Excellent communication and excellent help. extremely happy
I had a wonderful experience and…
I had a wonderful experience and efficient my technician was Emmental Vicent
Kelly was excellent
Kelly was excellent! It’s hard to get even minimal customer service anywhere these days, but Kelly listened and took care of my issues promptly. Impressive.
To be honest
To be honest, they are very helpful, but this could have been resolved when i called the week before to see if everything was ready to go!! For them to tell me on the day, it is not and they dont know what happened??
Dominique was very helpful to me in…
Dominique was very helpful to me in learning to utilize the Clover to its full potential and in terms that were easily understandable.
Short wait time on the phone
Short wait time on the phone, pleasant representative and quick resolution of problem.
Robin was great
Robin was so helpful and got the answers I needed very quickly. She had such a positive attitude and was a delight to speak with.
Matt was super helpful!!
This took longer than it should have…
This took longer than it should have but it happened with kind helpful people on your staff
La sra Blanca Westcott fue muy paciente…
La sra Blanca Westcott fue muy paciente y amigable en el momento que llame, gracas por su ayuda!!
Matt Burm was very helpful and…
Matt Burm was very helpful and knowledgeable in our call today. Our issue was resolved and then some as well. Very friendly as well and I could understand him which is helpful. Thank you Matt!!
Tia
We recently switched to Touchsuite…
We recently switched to Touchsuite after a disappointing experience with another company that lacked transparency in their fees. From the moment we transitioned, Touchsuite has consistently demonstrated a commitment to openness and clarity in all aspects of their services.
Special thanks to Hunter and Drew for their exceptional assistance. They have been consistently responsive and helpful, addressing any questions or concerns promptly. Their dedication to customer satisfaction has truly set a high standard.
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