ToysCentral New Zealand Reviews 

The company was prompt to let me know that my exact toy l was looking for wasn't available
However they offered me another which was gladly accepted and also a discount .
I felt the whole process of ordering on line was painless and personal which can be rare these days.

Great communication, product is true to the image. Quick and easy purchase.

Disgustingly priced drop shipper. I didn’t realise and paid $125 for a toy which Kmart has for $39. My fault for not doing more research but am absolutely gutted. Morally terrible and scammy prices!! I am trying to return for a refund.

*update* their refund policy is diabolical and drawn out, they want me to send back to the US and cover postage rather than the address posted on their site. They keep offering meager discounts on future products rather than return and refund. Very disappointed and do not be swayed based on their response below.

I had an issue with my parcel being cleared by customs. My parcel had been held at customs for almost a whole month before contact had been made. After adhering to all requests from customs and attempting to get a reply of the progress for my parcels release, I heard nothing back.
I then contacted ToysCentral and received a response almost immediately. ToysCentral quickly got on to my concerns with Customs and abruptly had my parcel released. Thank you very much for your professional efficiency, I am greatly appreciative of your assistance.

All pieces are correct as illustrated & fit in well with furniture from Canterbury Playcentre Shop. Pieces look sturdy & I hope the plastic is good quality

Dodgy website that just swaps the country URL out and delivers from overseas. If you go the the shipping page it purposefully doesn't explain that it ships from overseas, it also doesn't even tell you how long delivery will take (weeks!).

Fast delivery

Overall simple to deal with. The only issue was it took a lot longer to deliver than I expected. Would be great to set clear expectations and provide regular updates on progress.

I was pleased with the quality of the model

easy to deal with

Easy web site to use and product delivered successfully

The only place I could get what I needed. Super helpful. Super quick. recommended. :)

Overall experience was good, however a note to the effect that the parcel would be sent from overseas rather than within NZ would have been helpful

The package came from the US and arrive almost at the agreed timeframae

Efficient Communication and reasonable pricing

Efficient service and product was good quality. My granddaughter loves playing with them on the fridge

Got what I ordered and wasn't disappointed with the quality.

Peoduct came from the US but arrived within a fortnight. Excellent quality. Very happy with the purchase.