ToysCentral United Kingdom Reviews 

I think ToyCentral are a brilliant company if you are looking for rare / foreign toys. Their communication was excellent and delivery was on time. I wouldn’t hesitate to use them again.

Once you understand how the service works it’s really very good. Zoe in customer service was very informative and kept me posted every step of the way! Thanks.

really quick delivery considering it came from the states. everything was exactly as described, detailed guide to using the product eg airing out the balloons ect..

Easy to use. My parcel went missing and i wrote to them. They responded quickly and send me a replacement package to my home address.

Appreciate the assistance and support!
Thanks

I bought an Aurora Bear in Alaska last year and wanted to buy the same for my little neighbour who had fallen in love with my bear (I couldn't give mine up!). Toys Central had the same bear and it was secured from the States. It has arrived in good time for Christmas

Nice item, arrived on time, good communication.

The delivery was a little delayed because it came directly from USA, but that really wasn't the problem.

The problem was the £122 I paid for a Tinkering Lab Robotic kit, which I think if was £20 would have been overpriced. In my opinion, absolute rubbish and a waste of money.

Was cautious as advertised a sold out product at discounted price. Emailed and they stated product was available. Seemed legit so ordered and had text confirmation but then no response. Emailed asking for update and got an immediate email back that order was now cancelled. Sent email to clarify and got automated out of stock response. Company are still advertising the same product at the same price. Will never use again and highly recommend others avoid and buy from a different company as I now need to wait for money to come back into my account or speak to my bank. I received the money back from the company however they are still advertising the product and customers should not receive only automated emails from listed staff members. Only relief is knowing my ordeal with this company can be over with soon.

very straightforward from order to delivery

My son is really pleased with his dinosaur tent.

Waiting on my item to arrive but excellent communication.

Overpriced sure, but came quickly and was well protected.

I ordered from the UK website but my order was shipped from the US, which was a surprise!

I was able to purchase a item I thought I would not be able to get from them,very quick in delivery I would recommend them.

Unable to get information about my order. Live chat support is not available.
I will try to cancel the payment through my bank.

I'm very happy with product my daughter is over the moon. It's exactly what I asked for. Quick delivery and if I had a question you responded quickly. Very good company to shop with
Thankyou again

ToysCentral was the only place online that had a game expansion I was after. I placed my order and received an email that day that it was being sent out for delivery. When I checked the delivery status a few days later I realised that the game was being sent out from a store in the USA. So took just over a week to arrive, but swift for it’s journey and free delivery!

Exactly as described and fast delivery

Disgusting!
I have been online shopping for 18 years now, and this has been the absolute worst of them all. The communication & logistics of this company are such jokes. They do not take customers' requests seriously and make false commitments. They will say anything to get the sale without being able to fulfil it. When I tried to contact them, they literally turned off their hotline. 24/7 my ass. Awful service, I have sent several emails without any responses. I don't believe that I will get my order on time as they promised, and it's been more than 2 weeks now.