TPT Retirement Solutions Reviews 

2.101
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Phone call answered promptly but the telephone menu options (press 1 for...) did not have an option that was very relevant as I wanted advice on how to find certain information on the company's online... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(2.101)

1.579 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Impressive customer service

I was very impressed with the customer service provided by Jyoti. She was very calm, clear and patient. Together we identified some personal information which needed amending. Jyoti talked me through setting up access to the TPT portal and how to edit and update.
I am very grateful for her help and guidance.

17 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Penny, and thank you for your positive review. We're pleased that Jyoti was able to help.

Beoordeeld met 5 van de 5 sterren

Made easy communication

Made easy communication, very pleasant on phone, actually felt relief as I was dreading the phone call

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Nick, and thank you for your positive review.

Beoordeeld met 5 van de 5 sterren

The call handler was pleasant and…

The call handler was pleasant and helpful and took steps to resolve the issue.

17 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Karen, and thank you for your positive review.

Beoordeeld met 5 van de 5 sterren

Great

Great, very helpful, very good communication

17 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Modou, and thank you for your positive review.

Beoordeeld met 5 van de 5 sterren

Jyoti was very helpful

Jyoti was very helpful, friendly and knowledgeable. Answered all my questions and provided useful information. Thank you.

17 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Stephen, and thank you for your positive review. We're pleased that Jyoti was able to help.

Beoordeeld met 5 van de 5 sterren

Good customer service

Raj was easy and understood that I was struggling. Kind.

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, and thank you for your positive review. We're pleased that Raj was able to help.

Beoordeeld met 5 van de 5 sterren

Andrew

Andrew made things so easy to understand, I suffer with a few learning isusses so get overwhelmed esaliy.
I recomend Andrew to speak to highly professional, brilliant hospitality.

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Sharon, and thank you for your positive review. We're pleased that Andrew was able to help.

Beoordeeld met 5 van de 5 sterren

So friendly and helpful

I didn’t know how pensions work or if I still had one until I rang and spoke to Paula. She explained that I have got one and how much had been paid in by myself and my employer. Paula was so friendly and patient. She didn’t make me feel daft at all. She was really approachable.

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, and thank you for your positive review. We're pleased that Paula was able to help.

Beoordeeld met 5 van de 5 sterren

Tom was very helpful and knowledgeable

Tom was very helpful, knowledgeable and answered all the questions that he could. He offered me some useful websites to explore further information that might be useful for me.

16 juli 2026
Review zonder uitnodiging
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Antwoord van TPT Retirement Solutions

Good afternoon, Victoria, and thank you for your positive review. We're pleased that Tom was able to help.

Beoordeeld met 5 van de 5 sterren

A very kind gentlemen called Jim was…

A very kind gentlemen called Jim was amazingly patient with me as I’m not great online. I would rate him if there was 11/10 that what he deserves. Many Thanks Jim

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, Kay, and thank you for your positive review. We're pleased that Jim was able to help.

Beoordeeld met 5 van de 5 sterren

Thank you Raj for your time and help…

Thank you Raj, Saif and Rethika for your time and help with my account. Staffs are polite, helpful brilliant team.

16 juli 2026
Review zonder uitnodiging
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Antwoord van TPT Retirement Solutions

Good afternoon, Cristy, and thank you for your positive review. We're pleased that the team were helpful.

Beoordeeld met 5 van de 5 sterren

Good customer service

I would like to express my sincere appreciation for the excellent service I received. She was extremely helpful and remained calm and professional, even when things were challenging. She ensured that everything was resolved efficiently, and I felt well supported throughout the process. I am very satisfied with the service I received and truly appreciate her dedication and assistance.

6 juli 2026
Review zonder uitnodiging
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Antwoord van TPT Retirement Solutions

Good afternoon, Sandra, and thank you for your positive review. We're pleased that you received the help you required.

Beoordeeld met 5 van de 5 sterren

I contacted Andrew today a great…

I contacted Andrew today a great experience with TPT really helpful and knowledgeable great experience

16 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, and thank you for your positive review. We're pleased that Andrew was able to help.

Beoordeeld met 5 van de 5 sterren

Helpful member of staff

What a helpful member of staff. They instantly sorted out my issue and didn't make me feel silly.
Thank you for your help.

15 juli 2026
Review zonder uitnodiging
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Antwoord van TPT Retirement Solutions

We're pleased that the team member you spoke with was helpful, Heather.

Beoordeeld met 5 van de 5 sterren

Not a long queue / Great service.

Not a long queue. Spoke to a very friendly helpful lady who sorted it all out Is TPT helpline the best in the uk?

15 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Many thanks for the feedback, Neil.

Beoordeeld met 5 van de 5 sterren

Ritika was very good and polite…

Ritika was very good and polite assisted me with all my questions very quickly and helpful thank you

14 juli 2026
Review zonder uitnodiging
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Antwoord van TPT Retirement Solutions

Good afternoon, David, and thank you for your positive review. We're pleased that Ritika was able to help.

Beoordeeld met 5 van de 5 sterren

good support

for a start , getting through to a person without having to wait 20 mins was great. then the staff member who came on was very helpful

15 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Many thanks for the positive feedback.

Beoordeeld met 5 van de 5 sterren

I am pleased and appreciates the…

I am pleased and appreciates the patience of Jodie who helped me through my application for my pension. She is very supportive as she explained clearly.

15 juli 2026
Review zonder uitnodiging
Logo TPT Retirement Solutions

Antwoord van TPT Retirement Solutions

Good afternoon, and thank you for your positive review. We're pleased that Jodie was able to help.

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