Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Toon meer
Bedrijf heeft geantwoord
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Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Toon meer
Bedrijf heeft geantwoord
I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.
Bedrijf heeft geantwoord
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Toon meer
Bedrijf heeft geantwoord
Phone call answered promptly but the telephone menu options (press 1 for...) did not have an option that was very relevant as I wanted advice on how to find certain information on the company's online... Toon meer
Bedrijf heeft geantwoord
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Verenigd Koninkrijk
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I was very impressed with the customer service provided by Jyoti. She was very calm, clear and patient. Together we identified some personal information which needed amending. Jyoti talked me through setting up access to the TPT portal and how to edit and update.
I am very grateful for her help and guidance.

Antwoord van TPT Retirement Solutions
Made easy communication, very pleasant on phone, actually felt relief as I was dreading the phone call

Antwoord van TPT Retirement Solutions
The call handler was pleasant and helpful and took steps to resolve the issue.

Antwoord van TPT Retirement Solutions

Antwoord van TPT Retirement Solutions
Jyoti was very helpful, friendly and knowledgeable. Answered all my questions and provided useful information. Thank you.

Antwoord van TPT Retirement Solutions
Raj was easy and understood that I was struggling. Kind.

Antwoord van TPT Retirement Solutions
Andrew made things so easy to understand, I suffer with a few learning isusses so get overwhelmed esaliy.
I recomend Andrew to speak to highly professional, brilliant hospitality.

Antwoord van TPT Retirement Solutions
I didn’t know how pensions work or if I still had one until I rang and spoke to Paula. She explained that I have got one and how much had been paid in by myself and my employer. Paula was so friendly and patient. She didn’t make me feel daft at all. She was really approachable.

Antwoord van TPT Retirement Solutions
Tom was very helpful, knowledgeable and answered all the questions that he could. He offered me some useful websites to explore further information that might be useful for me.

Antwoord van TPT Retirement Solutions
A very kind gentlemen called Jim was amazingly patient with me as I’m not great online. I would rate him if there was 11/10 that what he deserves. Many Thanks Jim

Antwoord van TPT Retirement Solutions
Thank you Raj, Saif and Rethika for your time and help with my account. Staffs are polite, helpful brilliant team.

Antwoord van TPT Retirement Solutions
I would like to express my sincere appreciation for the excellent service I received. She was extremely helpful and remained calm and professional, even when things were challenging. She ensured that everything was resolved efficiently, and I felt well supported throughout the process. I am very satisfied with the service I received and truly appreciate her dedication and assistance.

Antwoord van TPT Retirement Solutions
I contacted Andrew today a great experience with TPT really helpful and knowledgeable great experience

Antwoord van TPT Retirement Solutions
What a helpful member of staff. They instantly sorted out my issue and didn't make me feel silly.
Thank you for your help.

Antwoord van TPT Retirement Solutions
Not a long queue. Spoke to a very friendly helpful lady who sorted it all out Is TPT helpline the best in the uk?

Antwoord van TPT Retirement Solutions

Antwoord van TPT Retirement Solutions
Ritika was very good and polite assisted me with all my questions very quickly and helpful thank you

Antwoord van TPT Retirement Solutions

Antwoord van TPT Retirement Solutions
for a start , getting through to a person without having to wait 20 mins was great. then the staff member who came on was very helpful

Antwoord van TPT Retirement Solutions
I am pleased and appreciates the patience of Jodie who helped me through my application for my pension. She is very supportive as she explained clearly.

Antwoord van TPT Retirement Solutions
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