JustIngredients Trade Reviews 

perfect, super fast delivery from UK to France

What a brilliant company...clear web site, precise marketing, easy to work with, I won’t buy my ingredients from any one else

Good products - fast delivery - good price

Very prompt delivery & the botanicals I have bought from Just Ingredients are consistently great quality.

Delivery and the service was very well organized. Everything was OK.

Quick response, well packed, all good.

First order and very happy. Quality ingredients, packaged well, easy website to negotiate and easy to contact oif help needed. Will be our main supplier for spices now

Just the best service packaging and delivery

Last year i have paid 1 x 25 kg of carob powder for 45 this year the same bag i have paid 78 almost double its too expansive,

Always happy with the selection and quality of the products, would highly recommend.

Nicely packed products that smell so fresh when you open them.

I have found most ingredients that I want on JustIngredients and normally available in a variety of sizes which is helpful. Dispatch is normally within a few days.
I had a couple of instances in 2018 where some ingredients were unavailable for a few weeks which had an impact on our business but apart from these isolated occurrences the service has been excellent and goods are always of good quality.

UPDATE: I contacted them as they requested below, they were no help. They basically told me the quality is good and conforms to blah blah blah.

They wanted to know the batch number, even though the content of each bag was signifigantly different in appearance they all had the same batch number, reallt feels like they were just blagging me.

My advice is to avoid at all costs, I certainly won't be back.

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ORIGINAL POST:
Quality of the herb has gone way down hill. It’s full of seeds and takes more than double the herb to make the same infusion as previous batches.

I’m now frantically looking for an alternative supplier. This drop in quality has affected my business. Lots of unhappy customers complaining to me and I just have to refund everyone as I don’t have any alternative product at the moment.

Not happy at all.

EDIT: in reply to the message below... your email asked for my feedback, so here it is... maybe you should have said contact us first if you have a problem.

feel free to contact me by email, but I won’t be repeating myself, I’ve already explained the problem above.

it’s not about the money it’s more about the inconvenience which is still ongoing, something I don’t think you can help me resolve, unless of course you chose to send me lower grade product and have better quality in stock.

If you had decent quality control then I never would have received this lower grade product to begin with.

Always pleased to order from Just Ingredients! Helpful staff and quality spices.

Wonderful prices, quick delivery and quality products!

Had a couple of orders to date, no issues so far.

Excellent. Fast delivery, good range of products (though they can’t stock everything, unfortunately!). I use them reasonably often. Good prices, good products. What’s not to love.