I love the Marine Miracle products and have been using them for quite a long time now. I just have to wait until they are on special offer to be able to afford them! I have also recently purchased the... Toon meer
Bedrijf heeft geantwoord
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Det är absolut min favorit ansiktskräm. Mycket mjuk, utslätande,tränger in i huden utan att kladda! Luktar fräscht inte starkt på nått sätt. (fortfarande synd att jag som bor i Sverige har svårt att... Toon meer
Bedrijf heeft geantwoord
Customer service is great since I never got a email stating when I was getting my order & I called & they were right on top of it.
Bedrijf heeft geantwoord
Transformulas Marine Miracle Cream has been part of my daily facial routine since gifted to me for my birthday two months ago. My normally dry skin feels hydrated for the entire day by the creamy lig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2003, Founded by Rosi Chapman, born from a personal fear of needles, we built a skincare brand on the belief that beauty shouldn’t require bravery or a syringe. We deliver cosmeceutical results through biotech-powered, marine active formulas — no needles, no downtime, no drama. We are the proof that skincare can be powerful, intelligent, and unapologetically luxurious.
Contactgegevens
Verenigd Koninkrijk
- 01619478888
- customercare@transformulas.com
- transformulas.com
4,6
Uitstekend
453 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Transformulas
Hi Sally, thanks for taking the time to review and we are pleased your customer journey has been a stress free experience. Enjoy your product purchases !
Antwoord van Transformulas
Thank you for your 5 star review! We hope you enjoy using your Transformulas skincare.
This is a strange kind of review…
This is a strange kind of review because I actually didn’t find the product worked for me, however, the customer service was fantastic. I purchased the lip volumiser and used it as per the instructions, it didn’t work for me at all (however it does work for some according to the reviews). I contacted their customer service and politely explained how disappointed I was with the product, without hesitation they offered me a full refund! I would recommend this company without hesitation their customer service is exemplary.
26 april 2024
Review zonder uitnodiging
Antwoord van Transformulas
Thank you for your review, Julie. The positive feedback on our customer service is very much appreciated. Customer satisfaction is paramount to us at Transformulas so we are really pleased that we could rectify your Transformulas experience.
Confidence with marine miracle creme
I thought I’d try the marine miracle crème after recommendation and have to say Im pleasantly surprised how good my skin looks and feels after only a couple weeks of use. I witnessed the initial transformation after a few days with my skin looking and feeling hydrated knocking years off my appearance and boosting my confidence. The crème feels cool to the skin and is effortlessly applied with its silky smooth texture, absorbing beautifully. I will definitely be purchasing my next pot very soon.
25 april 2024
Review zonder uitnodiging
Antwoord van Transformulas
Thank you for your wonderful review, Lorraine! Lovely to see that Marine Miracle Créme was recommended to you and we're so pleased to hear that the results you have witnessed since using the Créme have boosted your skin confidence.
Creme is amazing
Love this marina miracle creme. Skin is so soft and notice the lines sre fading. Ordering is easy and delivery very quick. Would highly recommend. Maybe expensive but worth every penny.
18 april 2024
Antwoord van Transformulas
Thank you for your lovely review, Geraldine! So pleased to hear you love our Marine Miracle Créme and are enjoying the results you are seeing from using it.
Very impressed with this eye cream!
I have only been using this eye cream for a very short time, and It seems to brighten my under eye instantly. The cream is just lovely on the skin. Also I had a few problems on the website with delivery on checkout but this company went above & beyond to rectify this straight away, I have to say the best communication & customer service I have ever received from any online shopping.
All in all a superb product from a superb company.
9 april 2024
Antwoord van Transformulas
Thank you for your wonderful review, Natasha! We're delighted to hear how much you're enjoying using our Marine Miracle EyeZone. Customer satisfaction is paramount to us at Transformulas, so we're also really pleased to hear that our team could resolve your issue promptly.
Amazing Miracle Cream!
Delivery was super fast and well packaged. Came in perfect condition. I have been using the miracle cream for a number of years and I just love it. Tried other well known luxury brands but they just don't measure up! The.minute you put on your face it feels instantly nourished. Within a few weeks you visibly notice plumper more radiant skin with reduced fine lines.
14 april 2024
Antwoord van Transformulas
Thank you very much for your wonderful review, Aine! We're so glad that Marine Miracle Créme has remained a staple in your skincare routine for such a long time.
WOW WOW WOW
Super helpful team and I’m blown away by their products. Will definitely be buying again!!
12 april 2024
Antwoord van Transformulas
Thank you so much for your wonderul feedback! So happy to hear you love your Transformulas skincare products.
I have a wedding tomorrow and due to…
I have a wedding tomorrow and due to loosing my mum three months ago and my dad now terminally ill I did not want to go .. due to how I looked re stress and crying so much … I found this cream which I had purchased a few year back … a silver ball … marine miracles … this has in only 4 days give me so much more confidence to say “I can do this “ .. I cannot believe the difference in a few days … prices have went up since I purchased this it will def be watching out for deal on this and serum .. thankyou xx
6 april 2024
Review zonder uitnodiging
Antwoord van Transformulas
Hi Sharon, thank you for our heartfelt review and we are sorry you have had so much sadness to deal with. We do hope things get easier over time. If you are travelling on Jet2, Emirates, Virgin Tui or Eastjet you can get our Marine creme at astonishing Duty Free prices. If you arent travelling please sign up for the newsletter so you can be the first to know about any promotions too. We wish you the very best and hope the wedding went well and your skin was glowing. Please contact our team at customercare@transformulas.com directly so that we can communicate further.
Love transformulas
Love transformulas, just bought my refill for Wrinkle block, easy to swap over & saves money too, the product is amazing & compliments my full collection of Transformulas products. Highly recommend.
21 maart 2024
Antwoord van Transformulas
Thank you for your wonderful review, Helen! So pleased to hear you're continuing to use WrinkleBlock with the refill option.
Excellent product and customer service
Excellent product and customer service. I use the lip serum daily and have definitely seen improvement. Will be using this for the foreseeable
11 maart 2024
Antwoord van Transformulas
Thank you for your wonderful review! Customer satisfaction is paramount to us at Transformulas :)
I have bought my second bottle of…
I have bought my second bottle of Wrinkeblock and can honestly say it is the best face cream I have ever used. Transformulas are now my only company to use for my face products.
Very easy to navigate website and very well priced in my opinion.
Just gutted that I have only just found them !
10 maart 2024
Antwoord van Transformulas
Thank you for your wonderful review, Laura! So happy to hear that WrinkleBlock has become a staple within your skincare routine and Transformulas is now your go-to for skincare products!
Massive disappointment
Sad to report I have had the opposite to the desired effect on my skin from using this pricey face cream. Have several new and deep wrinkles. Couldn't be less happy with my choice. Don't buy in to the hype!
16 maart 2024
Review zonder uitnodiging
Antwoord van Transformulas
Hi Puma, thank you for taking the time to review. I am a little concerned that the review has been left only 4 days after receiving your product. Our Marine Miracle Creme requires consistency of use and we suggest a 28 period to see the maximum benefits. 4 days does not give the active ingredients time to work their magic fully. Rest assured this award winning creme does not contain ingredients that would cause the skin to deepen wrinkles or create more, so I can only suggest that perhaps there have been eternal factors over the period you refer to . External Factors like stress, dietary/medication changes or lack of sleep perhaps can all affect the skins appearance. We would recommend continuing use for the recommended period but if you are truly unhappy with your purchase, please contact us directly via customercare@transformulas.com where one of the team will assist you further.
I love the eye and face cream
I love the eye and face cream, I really does make a difference to my wrinkles.
8 maart 2024
Antwoord van Transformulas
Thank you for your 5 star review, Tara! Great to hear you're enjoying the benefits of Transformulas skincare.
Antwoord van Transformulas
Thank you for your 5 star review, Sally!
Facelift in a jar - Fabulous for helping with skin renewal…
Fabulous for helping with skin renewal and elasticity. Lovely cream.
29 januari 2024
Antwoord van Transformulas
Thank you for your 5 star review, Louise! So pleased to hear you're enjoying the benefits of Marine Miracle Créme!
Fantastic product but now unaffordable....
Fantastic product that I have used for several years as my regular day and night moisturiser. Sadly, as a key worker on a public sector salary - the price hike to nearly £100 now makes this unaffordable for me.
29 januari 2024
Antwoord van Transformulas
Hi Madeline, thank you for your review. I'm sorry to hear this. We do offer discount on Blue Light Card to thank our key workers for your continuous hard work. We have also recently implemented our AI chatbot, Nibble, where you can negotiate what you pay on our products. I do hope this helps and you can contine to use Marine Miracle Créme.
Antwoord van Transformulas
Thank you for your review, Carol! So happy to hear you're pleased with your Transformulas skincare.
Amazing
Treated myself to the miracle marine cream, been using it for 3 days yes 3 days and I see a MASSIVE difference in my skin, I was embarrassed by my turkey neck, the wrinkles are nearly gone! Would HIGHLY recommend this product, actually works miracles 💕
9 februari 2024
Review zonder uitnodiging
Brilliant products at a great price.
30 januari 2024
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