Mark was external helpful , the first flights I wanted were no longer available so he worked hard to find suitable replacement at a great price point. He was excellent at communicating on phone and by... Toon meer
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Lees wat reviewers zeggen
Excellent service from Jonathan at Travcart! Jonathan was extremely helpful in arranging our tickets with Virgin India. He was friendly, professional, and made the whole process so easy for us. He... Toon meer
Bedrijf heeft geantwoord
5-stars for effort by Sam Walter! I experienced the same issue commented on by others in that my credit card transaction failed so you have to call them, thereby learning that the price is no longer... Toon meer
Bedrijf heeft geantwoord
Great having someone with experience and access to the long haul carriers' sites and pricing. They were also helpful after the sale and it's great having someone to speak to in the UK rather than c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
Contactgegevens
27 Old Gloucester Street, WC1N 3AX, London, Verenigd Koninkrijk
- 02045022984
- info@travcart.co.uk
- travcart.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Had a great experience purchasing my…
Had a great experience purchasing my flights. Charles was so helpful and patient in finding me the right flights. He went above and beyond with his customer service. Thank you so much Charles I will be contacting you for my next holiday. 👍👍

Antwoord van Travcart
Do not trust this company
Do not trust this company. Advertises with faux information, posts competitive price tickets that are not available, and they get your personal data and call you directly, trickily trying to sell something else. Conversation with staff was another level of nonsense. When we insisted on buying what you wanted, they spoke uneducatedly. Avoid it. Don't buy yourself a frustrating experience.

Antwoord van Travcart
Do Not Trust this company!!!
9Do Not Trust this company!!! DO NOT UPLOAD YOUR DATA IN THEIR PLATFORM !!!
They advertising low price tickets on cheapflights.uk
Once directed to their site, we were unable to buy the ticket, they called us and said the ticket is not available, and tried to convince to buy other flights, once we said the chosen flight suits us and that is what we want to buy the manager hanged up the call.
PROBABLY SCAMMERS !!!
Reply to your answer message:
Cut the crap liar!!!
The offer has been there for more than 1 hour after our conversation, and next day was a similar offer there.
Fact which proofing that you are fishing for customer data.
You stated in the call that you have no visibility on any customer data, but you called me (how you get my number???)
Again proofing you are a liar and cheater.

Antwoord van Travcart
I had a great experience with the…
I had a great experience with the travel company.
The booking process was easy, the staff were friendly.
Any questions I had answered quickly.
I would recommend this company to anyone looking for booking holidays to Australia, Hong Kong or around the world. Thank you very much for your help and support.

Antwoord van Travcart
Do not trust Travcart's on-line price as it may be hundreds of pounds more....
I've been looking at flights to Australia for some weeks now, and checking prices every other day in the hope that they might come down. I have been checking Skyscanner, Kayak and Momondo and consistently seeing Travcart much cheaper than other agents. Today I tested the on-line price through the above websites, which was being advertised for £1,750 but in reality the price was £2,443, actually quite a lot higher than other agents. The website will allow you to get as far as putting in creditcard details but will then say there's been a price increase. I have been price watching the same flights for days and no matter when you do the search Travcart is always much cheaper. This is a cynical attempt by Travcart to lure buyers in a false prospectus and sting them with flights that are actually more expensive than you can get elsewhere.
Note Travcart's response. I have tested enough transactions to know that blaming dynamic pricing is convenient but not correct. Plenty of other on-line travel agents have a price listed through price comparison websites which flows through their website. What you pay is what you see which is not the case with Travcart - buyer beware.

Antwoord van Travcart
They were very helpful with their…
They were very helpful with their service. Direct and efficient and polite. I'm very grateful.

Antwoord van Travcart
This is a fish and hook site
This is a fish and hook site. They lure you in with very cheap price and then declined my payment. Then someone from India rings me and told.me cheap seats are gone and they can book.me in much more expensive flight. More expensive than going straight to airline I found. I told him to cancel, he tried to convince me book. I told him firmly no and then he hung up on me. Totally unprofessional and maybe not a scam but a site which is overcharging. I have no idea why there are so many positive reviews. The only reviews that rang true were the negative ones. Honestly I would avoid

Antwoord van Travcart
Booking process was quick and smooth
Booking process was quick and smooth. Also advice given was good and helpful

Antwoord van Travcart

Antwoord van Travcart
A big thank you to Charles Smith which…
A big thank you to Charles Smith which helped me to sort out my ticket to Zanzibar.

Antwoord van Travcart
Manila Booking
Great costumer service and very helpful. Got me a great deal flying to Manila. Harry went an extra mile to get me a great deal.

Antwoord van Travcart
Customer Service how it should be
The sales assistant, Mark, found some great prices for our flights and offered a further discount.
Booking was seamless and very efficient.
After booking, I had a couple of general queries which Mark went away and found out for me.
A great service.

Antwoord van Travcart
"Disgraceful service during a family…
"Disgraceful service during a family bereavement – Avoid this company"
We booked a flight on Monday for today (Tuesday the 29th) so my wife could travel for her aunt's passing. Travcart took our $174 but completely failed to issue a PNR or e-ticket number. On the actual morning of the flight, while we were already dealing with the grief of a family loss, we had to call them only to be told they were cancelling our booking. They claimed a refund would take 3–5 days, leaving us completely stranded.
This company left my grieving wife with no ticket on the day of travel, forcing us to scramble and pay for emergency last-minute tickets through Frontier Airlines. We have already filed a formal dispute with our bank for a temporary credit because we know from other reviews that this company uses the "3-5 days" line as a stall tactic.
Taking money from families during an emergency and failing to deliver tickets is unacceptable. Do not trust them. Book directly with the airlines.
This is Horrible, We Checked the Flight from American Airlines it cost $474.00 We called no name listed for my wife. Please take Heed and Marvin Assured us 2 days after we would get boarding Passes.. We told him how important because my Wife's Aunt Just passed away.. These people are full of it.. I Should have taken Heed to what these Reviews Said..

Antwoord van Travcart
Jonathan from Travcart has been very…
Jonathan from Travcart has been very helpful and very patient from booking to departure. I had a great experience using Travcart and I will definitely be using them next time. Excellent service

Antwoord van Travcart
The chap I spoke to was very helpful…
The chap I spoke to was very helpful and found me a flight that worked

Antwoord van Travcart
Excellent professional and proactive engagement.
Very proactive engagement from the customer agents both during the booking and after sales. Very polite, helpful and knowledgeable staff. Thanks to Marvin and Garfield who were very professional yet felt a personal touch to their service.

Antwoord van Travcart
It because they sort out any problems…
It because they sort out any problems regarding tickets issue. Love the travcart

Antwoord van Travcart

Antwoord van Travcart
I would like to say thank you very…
I would like to say thank you very much. It’s was very helpful from Harry Garfield

Antwoord van Travcart
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