Roger was incredibly helpful and explained everything in great detail. All options and dates were covered and changes made as we discussed. I would recommend a call if you're seeking good advice and h... Toon meer
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Lees wat reviewers zeggen
Lloyd Martin was incredibly helpful and kept us up to date with the booking process. Explained why the deals online aren’t necessarily linked to live availability and pricing. Will definitely use agai... Toon meer
Mark was external helpful , the first flights I wanted were no longer available so he worked hard to find suitable replacement at a great price point. He was excellent at communicating on phone and by... Toon meer
Bedrijf heeft geantwoord
I liked how Jonathan helped out in ensuring that my tickets are secured, he want an extra mile to follow it up even when the payment process was slow and he quickly suggested how else to transfer the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
Contactgegevens
27 Old Gloucester Street, WC1N 3AX, London, Verenigd Koninkrijk
- 02045022984
- info@travcart.co.uk
- travcart.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They were on the ball and able to find…
They were on the ball and able to find me alternative flights which was similar to the one on their website which had fluctuated, when I rang them. I think 24 hour on call via a call centre abroad.
Very helpful guy called Marvin was very polite and professional.

Antwoord van Travcart
Absolutely brilliant service!
Absolutely brilliant! Cannot fault this company. Mark was amazing worked very hard getting exactly what I wanted. My future travel agent! Thank you travCart.

Antwoord van Travcart
Very polite friendly and efficient
Very polite friendly and efficient. I reduced my e-tickets with in 24 hours and was able to get the best deal.

Antwoord van Travcart
Very easy to book online you get…
Very easy to book online you get confirmation straight away

Antwoord van Travcart
Travcart have been brilliant
Travcart have been brilliant both Harry Garfield and Jonathan Carter helped us to deal with the slight confusion we had about booking our flight to Japan.
Thank you both!

Antwoord van Travcart
Great alternative flight option…
Very helpful and came back to me with an excellent flight after we had searched for hours. Quick service and e-tickets received the same day.
Will use them again.

Antwoord van Travcart
Found Travcart very efficient and all…
Found Travcart very efficient and all persons dealt with very professional & polite and was a well informed process to obtain good flight prices & tickets issued quickly with a full invoice of charges 👌

Antwoord van Travcart
Very helpful
Very helpful friendly and tried several options untill they found what I was looking for .

Antwoord van Travcart
The customer service from Lloyd Martin…
The customer service from Lloyd Martin and Nick Walker was excellent. They made my life easy by calling me back when I requested and they did so punctually and at my convenience whilst also keeping me informed by email of where we were at in our discussions. My issues weren't straightforward, at least I found them problematic without their help, and I couldn't be more grateful or recommend them highly enough.

Antwoord van Travcart
Good communication and service…
Good communication and service received.
Understood my needs and explained clearly when I had questions.

Antwoord van Travcart
We booked no hassle
We booked no hassle. Lloyd Martin was fabulous, very friendly and patient.
Would use again

Antwoord van Travcart
Great Customer Service
I was very impressed the way that Eliza Watson dealt with my booking and keeping me informed with every step taken. Credit to the company

Antwoord van Travcart
It was Great service which I had first…
It was Great service which I had first time to book ticket for my mother to India.
Eliza Watson Is very good adviser and helped me for booking process . She gave me all truly information.
Travel date is 26/11/25
I strongly recommend to everyone.
Thanks

Antwoord van Travcart
It was good and i really enjoy my self
It was good and i really enjoy my self
Eliza

Antwoord van Travcart
Had a very good experience with Llyod
I had a truly excellent experience with Travcart, and I feel confident recommending them to anyone looking for reliable, well-organized, and stress-free travel planning. From the very beginning, the team was professional, responsive, and genuinely focused on making the entire journey smooth and enjoyable. Every detail of the trip was thoughtfully planned, from transportation and accommodations to scheduling and guidance, which made a big difference in how relaxed and confident I felt throughout the process.
What really stood out to me was the **outstanding customer service, especially from Lloyd. Lloyd went above and beyond to ensure that all my questions were answered clearly and promptly. He was patient, friendly, and extremely knowledgeable, always taking the time to explain options and offer helpful suggestions that suited my needs. His communication was consistent and reassuring, which made the entire experience feel personal rather than transactional.
Any concerns or adjustments were handled quickly and efficiently, and it was clear that customer satisfaction is a top priority at Travecart. Lloyd’s professionalism and dedication truly elevated the experience—he made sure everything ran smoothly and that I felt supported every step of the way.
Overall, Travcart delivers high-quality service, excellent organization, and a customer-first approach that sets them apart from many other travel companies. With team members like Lloyd providing such exceptional support, it’s easy to trust Travecart with future travel plans. I would absolutely use their services again and highly recommend them to anyone looking for a dependable and enjoyable travel experience.

Antwoord van Travcart
Unacceptable Service, Misleading Information, and Unfair Cancellation After Payment
I have never experienced a travel company this disorganised and misleading. After paying for my flight in full on the 16th, I was immediately called and pressured to pay extra. I clearly stated that if the ticket could not be issued for the original flight and price I purchased, the booking should be cancelled. I was told to wait 48 hours. The money was deducted, but no ticket arrived.
I then called on December 19th to check the issuing time. I was promised the e-ticket by Monday night or Tuesday morning. Nothing arrived. I called again and was told Tuesday evening. Still nothing. Instead, I later received a call saying the flight was cancelled.
The communication was inconsistent, the promises were unreliable, and my time was completely disregarded. This caused unnecessary stress and disrupted our travel plans.
A paying customer deserves honesty and professionalism ,not repeated misinformation and last-minute cancellation after payment. This level of service is unacceptable.

Antwoord van Travcart
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