Traverseon Reviews 38

Purchased a heated blanket. I complained to the company that it didn't seem to be generating enough heat (not working as expected). They replied quickly with question about how it was being used. I won't go into all the details of the multiple emails but they included sending pictures to Traverson and purchasing additional power packs to operate the unit. As far as I concerned as the consumer the product was defective and I shouldn't have to continue to purchase items to make it work, a couple of batteries Ok, but a $30 power pack! I honestly became frustrated with the continued requests for pictures and spec sheets and gave up.

It seems unless there’s a bad review this co doesn’t care. I have emailed 3x without an answer. I would choose another store with other products. I would never recommend. They have taken the cost without a confirming email. I think this company is fake. I will report to hopefully help others

I had some trouble with them originally but soon after posting my previous review, I was reached out to immediately by their support team explaining everything that was going on, understandably it was the holidays for the team so the amount of time that passed before my item was shipped to me was reasonable, I ordered the bait casting rod that’s available on their website, it showed up to me today, a few days prior to their return/refund policy stated on their website, so I hope I like the rod. I haven’t used it to fish with yet but it seems legit. Further update to the review to come after I get on a fish with it.

I’m having the same issue as others it seems. Order something Feb 15, haven’t heard a peep or seen any movement on tracking. Just that I confirmed payment. Very frustrating.

Paid $70 for a $2 car heater. The unit is very small and the fan is very weak. Also, the heating element does not function at all. When I noticed shipping from China, I knew it was an inferrior product. The return shipping would cost more than the item is worth.

I was surprised how fast this car heater warms up. It didn't work at first, but switching to the extension cable solved the problem. The frost cleared in no time!

Ordered a tent- received notice it was shipping direct from China. Received notice three weeks later that it was delayed. Contacted company who said they would look into it. At this point I had to go buy a different tent for a planned trip. I have asked for a refund as I never received the item. Three emails have gone unanswered. I am filing a complaint with the state AGs office.

My socket struggled at first, but once I used the extension cable, the car heater worked perfectly! It defrosted the cabin in just a few minutes.

This heater is lightweight and super easy to place. It warms up the cabin in minutes, so no more freezing while I wait!

This Traverseon dry bag kept all my gear completely dry during a rafting trip, although the straps feel a bit stiff on bare shoulders.

Their customer service was super helpful in making sure I got the right stove. The shipping box was a bit beat up, though the stove inside was in perfect condition.

I had a question about the Their gas stove before buying, and their support was fantastic. They replied the same day with clear instructions and a photo.

We were camping up at 2,500 meters, and the Traverseon infrared stove worked flawlessly, boiling water as if we were back at sea level.

I clipped the rope tent light to my pack for a hike back at dusk. It's so lightweight I forgot it was there, and the glow made the trail feel much safer.

I took the the dry bag on a rafting trip, and all my gear stayed completely dry. The roll-top design is also handy for adjusting its size.

A stove that doesn't give up in the wind. The stove stayed steady through some strong gusts and had my coffee ready in about three minutes.

I needed a replacement part, and while it took a couple of days to hear back, they sorted out my issue without any hassle.

This Traverseon gas stove is impressive - it boiled water faster than my kettle at home, and the flame never flickered on a windy ridge.

It was refreshing to get such thoughtful, human responses from their customer service. They even followed up to make sure my order arrived okay.

I used to trip over tent lines all the time, but the The rope tent light has completely solved that. It's tiny, yet gives off the perfect amount of glow to see.