tropicalplantsuk.com Reviews 

178
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered a Thai constellation monstera off tropical plants via there website. Plant arrived today it is stunning in its appearance and colour. Packaging was excellent as was the delivery. Very com... Toon meer

Beoordeeld met 5 van de 5 sterren

Found this site by accident while searching for a specific plant. They were much cheaper than anywhere else. Ended up buying four plants. The order arrived very quickly, plants were well packaged. Lov... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid, avoid, avoid! They sent me a Monstera Thai Constellation with dry rot and basically admitted that they let it dry out over the winter, causing the rot. They are refusing to accept a return.... Toon meer

Beoordeeld met 5 van de 5 sterren

Plants were in excellent condition and suffered very little shock when transplanted immediately. Acclimatised well. Word of warning though. Try to order your plants by Wednesday at the latest. I... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Geschreven door het bedrijf

Why Tropical Plants UK? Tropical Plants UK is an award winning family run nursery supplying pot plants across the whole of the UK. Our aim is to provide you with unbeatable quality, and the best delivery times available. Our Nursery produces 8,000,000 pot plants every year, and it is our goal to give you the best of what we have available! We source unrooted material from all around the world. Then grow the plants to specification, right here in the UK! Sourcing Tropical plants from us in the UK has the smallest carbon footprint possible per unit produced!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(178)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing quality of plants

Amazing quality of plants! The quick delivery,safely wrap and beautifully wrap.Comms is amazing and I was updated immediately with my order.I highly recommend them.Lovely local business in the UK, we need to support great business that cares about their products and their clients🥰

25 september 2023
Beoordeeld met 5 van de 5 sterren

I have now bought 6 stunning plants

I have now bought 6 stunning plants, all in beautiful condition that all arrived very well packaged, with very good after sales service, this is the place to shop with a very good selection of plants, that you actually get to see the plant you are buying

15 september 2023
Beoordeeld met 5 van de 5 sterren

Beautiful plants

Beautiful plants, arrived quickly and great service when a substitute was needed. Packaging was excellent - and also attractive!

18 september 2023
Beoordeeld met 5 van de 5 sterren

Plants

Plants arrived in good condition, no damage etc.. very healthy and amazing prices only issue I would say is that I spotted some small bugs on one but recommend treating them anyway

21 augustus 2023
Beoordeeld met 1 van de 5 sterren

Stay away from this company

My Thai constellation arrived with roots rotted in soggy dense soil. Owner only kept talking about how good their soil and company is instead of trying to solve my issue. Now I’m left with cutting with no roots and having to root myself.

Reply to Tropical plants
There is nothing wrong in checking roots if plant of soil looks auspicious and not appropriate for aroids. Roots can look white if it rotted recently as picture clearly shows black soft primary roots. White roots were secondary roots. It’s very wrong on your part to blame everything on customer when it clearly is your mistake. Why would anyone remove healthy roots myself when we paid for rooted established cutting. It was three leaf top cutting with three leafs and bottom node completely chopped, this itself shows poor training at your part. It was rooted from middle node which had rotted on way to me or at your place due to overwatering.

19 augustus 2023
Logo tropicalplantsuk.com

Antwoord van tropicalplantsuk.com

We appreciate all customer feedback, but we feel this review is very inaccurate compared to what actually happened. After receiving your established cutting with a fully functioning root system, you decided to wash all the existing compost off the roots to replace the growing medium with one you felt was more suitable. During the process of washing the roots, you snapped off 90% of the root system. The photos you have provided of the broken root system show perfect white roots. We are unable to accept returns or issue refunds for plants that have been re-potted, removed from their original pots, or pruned by customers. To qualify for a return, the plant must be brought back to us in its original packaging and in the same condition as when it was received. If this plant did have rot, we would have been happy to replace it at full cost. We would never advise a customer to remove all of the growing media from an existing root system; we would only advise repotting into a larger pot using the new growing media as backfill. To do it any other way is too stressful for the plant.

Kind Regards,

Tropical Plants UK.

Beoordeeld met 5 van de 5 sterren

Excellent

I ordered a Thai Constellation monstera cutting and was anxious given the price. It arrived within a day of dispatch, was packaged so well and exactly as I was expecting! Overall very reasonable and a great experience.

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birthday gift

A quick delivery within 2 days of ordering. The Calathea Roseopicta was perfect, and our daughter adored her it. Thank you.

12 augustus 2023
Beoordeeld met 5 van de 5 sterren

Thai constellation monstera

Ordered a Thai constellation monstera off tropical plants via there website.
Plant arrived today it is stunning in its appearance and colour.
Packaging was excellent as was the delivery.
Very competitively priced for size and condition. You can tell the plant has been exceptionally cared for all its life.
Website was amazing you can pick your plant personally with a small video of it when you click on the plant you like.

15 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT!

Everything was great - despatched and arrived quickly and plant looked really nice. Would recommend and return!

29 juli 2023
Beoordeeld met 5 van de 5 sterren

Friendly and communicative

Friendly and communicative. Promptly replied to my email when I had a query about delivery. The plant arrived undamaged and as described. Couldn’t ask for more!

2 augustus 2023

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