Truefords Reviews 21

Complete fraud of a company ordered 2 shirts which took an age to arrive. When they did quality is absolute rubbish. Requested refund and no reply. DO NOT BUY ANYTHING FROM THEM

The shirt is comfortable even in 40 degree heat, doesn't stick to you like most dress shirts do. I've been wearing it to work daily for about two months now, still looks good after washing.

I am happy with my purchase. The team is baru responsive to any issues and act immediately to resolve them. I purchase 3 shirts and all is good!
Thanks Truefords!

Purchased a pair of slacks online. (Facebook).
The slacks in the advert looked good, smart well cut.
What arrived requires the weather to have drainpipe size legs and have a crease coctantly across the thighs
I asked for a return label and my money back six weeks ago and still nothing has arrived. The tactic at the beginning, after days of waiting, to to offer you another size; then finally agree to a refund and then total silence.
I recommend you do not use this vendor.

Wasn't sure what to expect but the navy shirt is genuinely good quality. The fabric feels soft and dosn't get that shiny look after washing like some other shirts I've had. Handles our summers well too. Planning to order the white next.

Shirt ordered but 2 weeks later it had still not been dispatched. I contacted the company by email asking for either a delivery date or a refund. They cancelled my order the day after. No refund received just yet.

Bought this as a gift for myself. Really pleased with it, fits well and looks smart.

I've been dry cleaning my work shirts for years. When I sat down and actually worked out the cost thats easily over two thousand a year just on shirts. Felt a bit daft honestly. Bought four of these and haven't been to the dry cleaner since. Just wash them, hang them up, done. They come out looking fine every time. The fabric hasn't gone funny or degraded after a few months of regular washing which was my main worry. Good quality shirts. I've told a few people at the office and a couple of them have ordered now too.

Order was delayed, kept asking customer care and they said rest assured its arriving but it took forever. Then I wanted to return or exchange the color, and they simply refused saying their policy is 14 days and not 30.

It was a mistake buying from them. Would much rather trust other folks.

Shirt is nice, good quality, no complaints there. But the website said 5-7 business days and mine took 9. I know its not a massive deal but if you say 5-7 then it should be 5-7. Just a pet peeve of mine. Would probably order again but wanted to flag it.

Don't buy from this company, ordered 3 shirts never arrived, said they were at the courier, blatant lie, after 3 months still trying to get a refund

Bought for my husband's birthday. He loves it, wears it constantly. Already ordered two more.

The shirts are straight from China and hence take weeks to arrive, shiny poor quality, wouldn't wear so returned them to USA to the address supplied as they would not answer emails.
package returned 6 weeks later saying not known at the address!!!
they are selling chinese manufactured shirts without seemingly holding stock in the USA.
No after care at all - DO NOT BUY!

Complete fraud. Ordered three shirts. Didn’t fit. Requested to send back for refund. Keep getting emails back saying that they are trying to contact their supplier to provide me with a return address. It’s been three months and about 20 emails. I have given up. Luckily I purchased using a credit card and I got a full refund from the credit card company. As soon as they saw my emails they refunded me. I have given up on the company and the shirts are going in the bin. Crap quality capsize and a complete fraud on customer returns policy. Do not buy from them.

Saw these advertised on Instagram while scrolling at 11pm. Nearly kept Scrolling, I've ordered from online-only brands before and the quality never matches the photos. But the wrinkle-free claim caught my attention because I was literally standing at the ironing board at the time. Ordered a white in Large. When it arrived, the first thing I noticed was the fabric, nothing like those stiff M&S non-iron shirts. Soft, matte, moves properly. Wore it to work the next day, sat in meetings for six hours, drove home. Zero creases. My wife looked at me when I walked in and said I looked like I'd just got dressed. That's never happened before. Ordered the navy and light blue the same evening.

Pathetic fraud be careful

Ordered 3 pairs of trousers which arrived and were labelled 'Small' and were manufactured in China, they are far too small. Tried to call the number on their emails the line is dead. Offer was money back or free exchange, they've not answered any of my emails requesting either exchange or refund. Wouldn't trust them!

I ordered 3 shirts for £99.80 back on January 6th 2026. It is now February 20th 2026 and still no delivery. I used both the link in their order confirmation to contact Truefords ... no reply. I then used the contact page on their website to ask where my order was ... no reply! I contacted the supposed carrier Relay ... no Reply! I have now given up and expect my £99.80 is lost and I've been conned! WARNING BUY FROM THESE PEOPLE AT YOUR OWN RISK!

Bad quality shirts that don't like like the photos (no structure and shiny fabric), totally disregard consumer law and ignore any requests to return

Ordered 3 shirts following the website sizing suggestion but they didn’t fit. Requested an exchange emailing them on Jan 28th as told on the website and expected a reply within 24/48 hours. More than 2 weeks and 2 follow up emails later, they still didn’t come back