Trueputts Reviews 171

Great quality of products, super easy and fast to clean any club with that brush.
Only thing is, the shipment took a while, I don't know if it was an issue with DHL, but it could have gotten here a lot faster.
All in all, would definitely buy again!

I received the cleaning brush this morning after a bit of a wait.

I have to be very honest and say the brush is overpriced for what it is.

In hindsight, I would have expected the brush and towel package for £25

RESPONSE TO TRUE PUTTS

Having had to wait ten days for the product to be delivered, which seems excessive. I was very underwhelmed with the product and how it was presented to me. There are a number of things that I think you can improve.

1. The communications with the customer while the product is being prepared to be shipped including dates when the customer should expect to receive the product.

2. There was no thank-you note in the package that I received this morning.

3. The look and feel of the product when I opened it was one that it had been manufactured fairly cheaply, and was no different from other products on the market retailing at approximately ten to fifteen pounds

In summary, I wish I had shopped around a bit more instead of reacting to a social media post

I have purchased a bundle and only received the cup. I have tried to contact the company on facebook and email without reply. My son was really looking forward to all the items now has only 1.

Really easy to purchase from Instagram, really impressed with the product, I have told all my golfing friends to get one to which most have ordered one. 👍

A lot better quality than some of the other cheaper options out in the market, but worth every penny. 👌👍

Good website, great products, kept informed on delivery and I’m enjoying the things I bought on the golf course!

No acknowledgment of my order and no response to two emails to their customer contact link.
Not happy and considering raising a credit card dispute.

Delivery time was really long, but the product is good quality and makes a huge difference to the round when you can clean clubs properly after each shot. If you’re prepared to wait you won’t be disappointed

Excellent quality product.Only downside was the extremely delayed delivery.

The tracking number was great. Tracked it all the way to delivery. Easy to use. The gift is a Christmas present so have not checked to see contents and condition.

There has been no communication and god knows when I will get this delivery

Excellent product arrived promptly great product

Not in a position to say whether it’s fit for purpose yet as was intended as a Christmas gift however arrived with squashed and open box.

Great product for a good price .really enjoying practicing and can feel the small improvements already

Really great product, new to golf but this has really helped me practice my putting !

Nothing short of class , haven’t looked back since I’ve started my golfing journey with Trueputts. Couldn’t recommend them any more !

Wow my putting has improved greatly these past few days simply down to the products you offer. Really impressed will be buying again

Great customer support, arrived on time and great product.

As described and a very clean looking Matt. Son has thoroughly using it as well as the pressure putt training aid.
I'm sure he'll see the results on the course in due time.