I had an excellent experience with Truly Dental Leeds. Dr Mahmoud Ferag was my implant surgeon and I couldn’t have been happier with the care I received. He was professional, experienced and reass... Toon meer
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Lees wat reviewers zeggen
The agent Moyra was relaxed but knowledgeable, professional and reassuring. What more can one ask for. I'm returning next week to see a consultant dental surgeon. How quick is that?
Staff and telephone conversations were informative, explained everything thoroughly, answered all questions. Put my mind at ease, have already recommended the company to a few friends who are also in... Toon meer
I have come off their dental in London. Bilal and his co-helper are wonderful people. They took a 3D CT scan and explained everything clearly and transparently. I'm looking forward to my teeth impla... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to a better relationship with your mouth We focus on our guests (not just their teeth). Our dental teams are truly the best at what they do and we use state-of-the-art technology to offer the best dental care anywhere. And if you’re a little nervous, don’t worry - we get it. We do everything we can to turn down your anxiety by creating a truly different dental experience.
Contactgegevens
Verenigd Koninkrijk
- +44 20 3769 5687
- info@trulydentaluk.com
- trulydentaluk.co.uk
4,6
Uitstekend
151 reviews
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Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very impressed.
I was highly impressed with the courteous and professional manner in which I was treated. The team provided a high level of knowledgable information and made me feel at ease throughout the booking process. After meeting the surgeon I was again made to feel relaxed, the full process was explained to me in detail and my concerns as an anxious patient were greatly alleviated.
28 april 2026
Antwoord van Trulydentaluk
Thank you for your wonderful feedback.
We really appreciate it! We’re delighted to hear you feel this way about our team and look forward to continuing to provide you with the best possible care.
Truly Dental 💙
The people who work for Truly Dental…
The people who work for Truly Dental are always friendly & professional
25 april 2026
Antwoord van Trulydentaluk
Thank you for your kind words.
We’re so pleased to hear that you’ve found our team to be consistently friendly and professional—it means a lot to us. We look forward to continuing to provide you with the same high standard of care.
Truly Dental 💙
Found my zoom call very useful chloe…
Found my zoom call very useful chloe explained everything to detail very helpful many thanks Harold
23 april 2026
Antwoord van Trulydentaluk
Thank you for your kind feedback, Harold.
We’re delighted to hear that you found your Zoom consultation so useful and that Chloe was able to explain everything clearly and in detail. We’ll be sure to pass on your thanks—she’ll be pleased to hear it. We look forward to supporting you on the next steps of your journey.
Truly Dental 💙
Ii was made to feel comfortable and new…
Ii was made to feel comfortable and new everything that was happening from start to the end of my treatment the staff was very nice
22 april 2026
Visit to Truly Dental
As someone who was previously petrified of a dental appointment I can’t recommend Truly Dental team highly enough! Amazing
22 april 2026
I Canceller my appointment and have…
I Canceller my appointment and have rescheduled which wasn’t a problem
13 maart 2026
Antwoord van Trulydentaluk
Thank you for your feedback.
We’re glad to hear that rescheduling your appointment was straightforward and handled without any issues. If you need any further assistance, please don’t hesitate to get in touch—we look forward to seeing you at your new appointment.
Truly Dental 💙
Change Glasgow.
Yes great service as usual,following on from the very professional 3 step smile.
Apologies as I wasn’t aware the business had changed owners, and so glad to hear Blanca and her team have remained with the company.
Onwards and upwards.
Thanks
Tommy
17 april 2026
The customer service
The customer service , Moyra took her time to explain everything and to make you feel so much at ease going through all the stages of your transformation
Felt happy to proceed
17 april 2026
Excellent all round service with excellent staff.
Excellent all round service from 1st appointment to last appointment, and always kept up to date with how things are going and the plan going forward.
Fantastik and very friendly staff who always had a smile and took time for a chat.
16 april 2026
Embarrassment and Avoidable long journey
I did not have any phone consultation. That might have taken away some of the problem.
I feel that I drove from Leicestershire with false expectations.
1) I always knew that i had the stump and root of a broken tooth and what i wanted was to replace that with an implant and crown.
I had carefully researched the prices and had message discussions with your staff while doing this research. At no stage was i told that this would be two procedures, aka 'advanced implant' i.e. 2 * £950 not the 1 * £950 fee that I had available.
That could have been determined without inspection.
FWIW no other Dentist has mentioned such an increase. Given the fact that your Facebook advert had a 'price match' feature I was indeed tempted to hold you to quotes received from elsewhere.
2) I was not told that there was a default £100 consultation fee, albeit recoverable as part of a treatment. This was an unnecessary embarrassment when your dentist asked for it.
You have made me take an unnecessary journey AND embarrassed me.
15 april 2026
Antwoord van Trulydentaluk
Thank you for your feedback. We’re very sorry to hear that your experience left you feeling disappointed and frustrated, particularly after travelling such a long distance.
In relation to the treatment cost, the £950 fee advertised is for a Core Implant. Following your clinical examination and scan, it was determined that your case required an Advanced Implant, which is priced at £1,800 and completed across two appointments/payments. We do understand how important clarity is around pricing, and we would like to reassure you that our full implant range and associated costs, including the £100 consultation fee, were outlined in our email correspondence prior to booking, along with a link to our website for further detail.
Regarding the consultation fee, the £100 is used to secure appointment time and is fully redeemable against treatment if you choose to proceed. In your case, this fee was not collected following your appointment.
We sincerely apologise for any misunderstanding and for the inconvenience caused by your journey. Your feedback is important to us, and we will use it to improve how we communicate both pricing and appointment details moving forward.
Truly Dental 💙
The best experience
I had the best experience at truly dental- the staff were amazing and extremely friendly. They explained the process throughly and made me feel at ease throughout.
Dr Ross is exceptionally lovely & has given me the best results! He is a true expert & amazing at his job. Maream was also exceptional! i’m really happy with the service they have provided and the results - i love my new tooth! the best dentists i have gone to!!
i would highly recommend this place, thank you to the team ❤️
12 februari 2026
Review zonder uitnodiging
Web chat was good
Web chat was good, could have been more proactive though. I did not ask about the three choices and was only introduced to one. I have done so much research that I forgot it was Truly that have this option, a reminder would have helped as I had no number to call and ask.
The questions I did ask were answered well.
1 april 2026
Antwoord van Trulydentaluk
Thank you for your feedback. We’re really pleased to hear that your questions were answered clearly and that you had a positive experience overall with our web chat.
We do appreciate your comments regarding being more proactive and highlighting all available options. That’s valuable feedback, and we’ll be sharing this with our team to ensure we’re consistently guiding patients through all suitable choices and providing helpful reminders where needed.
If you’d like to discuss the different options further, we’d be more than happy to help - please don’t hesitate to get in touch with us directly.
Truly Dental 💙
Antwoord van Trulydentaluk
Thank you for your lovely feedback! We're so pleased to hear you found our team friendly and the environment welcoming.
Creating a comfortable and positive experience for our patients is really important to us, so it’s great to know we’re getting it right.
We look forward to seeing you again soon!
Truly Dental 💙
Very detailed planning
Very detailed planning, Amar was very professional in his explanations as to how he would plan everything.
28 maart 2026
Antwoord van Trulydentaluk
Thank you for your lovely feedback!
We’re delighted to hear that you found the planning process thorough and informative. Amar always takes great care to ensure every step is clearly explained, so it’s fantastic to know this made a positive difference to your experience.
We really appreciate you taking the time to share your thoughts!
Truly Dental 💙
Chloe was 5star
28 maart 2026
Antwoord van Trulydentaluk
Thank you for your kind words!
We’re so pleased to hear that Chloe delivered a 5-star experience. We’ll be sure to pass on your feedback to her - she’ll be delighted to hear it.
We really appreciate you taking the time to share your review!
Truly Dental 💙
You did a plan for me and stuck to it
You did a plan for me and stuck to it. Very friendly people who put terrified me at ease. Great follow up on the day after to ensure everything was good. Shared and recommended you via my social media following my implant journey so far.
28 maart 2026
Antwoord van Trulydentaluk
Thank you so much for your kind words and for sharing your experience. We’re really pleased to hear that you felt supported and at ease throughout your treatment—that’s always one of our top priorities, especially for patients who may feel nervous.
It’s great to know the treatment plan worked well for you and that our follow-up gave you added reassurance. We also truly appreciate you recommending us and sharing your journey on social media—it means a lot to the whole team.
We look forward to continuing to support you on the rest of your journey!
Truly Dental 💙
First Class
Very professional all the team very welcoming, definitely give you the best advice and are not trying to rip you off saw Dr Joe I believe very knowledgeable, would recommend anyone who wants implants to check them out .
26 maart 2026
Antwoord van Trulydentaluk
Thank you for your fantastic feedback.
We’re really pleased to hear you felt well looked after and found the team welcoming and professional, that’s exactly the experience we aim to provide for every patient. It’s great to know you felt confident in the advice given and never under any pressure, as honesty and transparency are very important to us.
I’ll be sure to pass your kind comments on to Dr Joe and the team. We truly appreciate your recommendation and are delighted you chose us for your implant journey.
Truly Dental 💙
Part 2 of my journey
Had my surgery for full dental implants on the 17th march. Dr junaid did my surgery. From entering truly dentist Manchester, I was greeted with politeness and kindness form everyone. I felt so relaxed and at ease by everyone during my surgery. I didn’t feel any pain and was cared for exceptionally. I’ve been home 1 week and had a couple of calls from truly to check up on me. I cannot believe how quick and easy everything was. Still no pain only tenderness and sore obviously around the gums but thanks to everyone at truly , I feel relaxed and so happy.
17 maart 2026
Review zonder uitnodiging
Antwoord van Trulydentaluk
Thank you so much for your wonderful feedback.
We’re delighted to hear how comfortable and well cared for you felt throughout your surgery with Dr Junaid and the team. It’s great to know your recovery is going well and that our follow-up care has been reassuring. Your kind words mean a lot to us, and we’re so pleased you’re happy with your experience.
Truly Dental 💙
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