Excellent Service from Praveen throughout our switch over to digital landlines & services. Without his expert guidance we would be unable to operate our new system. Nothing was too much trouble & w... Toon meer
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Lees wat reviewers zeggen
After sporadic internet connectivity, Surajit took the time to talk me through a very in depth resetting process which cured our problem. He also called back the following day with a report from Openr... Toon meer
Prasenjit I had a problem with my internet and landline was not working for past 3/4 days but Mr prasenjit has help me out with everything and fix my problem very quickly and I am very happy with hi... Toon meer
Prasenjit has been really helpful with setting up my voicemail and Voice Portal login. He guided me through the setup step by step and made it easy to understand. He also helped me set the time... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Trust Business brings all your essential business services together in one simple management solution. By consolidating your services with us, you benefit from consistently competitive pricing, streamlined management and a level of service that’s second to none.
Contactgegevens
167-169 Great Portland Street, 5th Floor, W1W 5PF, London, Verenigd Koninkrijk
- 02076292222
- support@trust-business.co.uk
- trust-business.co.uk
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Had no internet
Pintu Ghosh was very helpful, we had no internet for 2 days and Pintu done a live video call to help us resolve this issue. internet was then fixed within 10 minutes of sorting this out. Thank you so much for your help :)
Praveen helped with an issue I had with…
Praveen helped with an issue I had with my internet phone. He went through all the steps and sorted out the issue. Praveen was very patient and friendly
We had a problem with our phone line…
We had a problem with our phone line for a while.
So Surajit put in place call divert,for us until it could be resolved. To be fair Surajit was very helpful. Linked up with a laptop to our shop and had us up and running again in no time.
Excellent work mate ⭐️⭐️⭐️⭐️⭐️⭐️
Kev and Helen at personal touch jewellery
Broadband assistance
Had. Problems with broadband
Now everything sorted
Praveen helped in arranging conection
Of a new broadband
Brilliant work from praveen who was…
Brilliant work from praveen who was very accommodating with helping change the broadband
Proveen was very helpful man he done…
I had a great experience with Praveen from customer support. He was extremely helpful in getting my broadband issue resolved by promptly reporting the problem to Openreach and ensuring it was followed up properly. What impressed me most was that he took the time to call back and check that everything was working fine after the issue had been resolved.
Throughout the process, Praveen was polite, professional, patient, and genuinely cared about making sure everything was sorted. His excellent communication and customer-focused attitude made the whole experience smooth and stress-free. Thank you, Praveen, for your outstanding support!
Praveen provided excellent support in…
Praveen provided excellent support in resolving our landline issue. He patiently diagnosed the problem, identified that both handsets needed to be properly registered with the base unit, and completed the registration process successfully. He also configured the required settings and thoroughly tested the setup to ensure everything was working correctly.
After completing the troubleshooting, both handsets were fully functional, with clear connectivity and normal operation. Throughout the process, Praveen explained what he was doing, worked methodically, and made sure the issue was completely resolved before leaving.
I was also very impressed with his professional, courteous, and helpful attitude. His technical expertise, attention to detail, and commitment to resolving the issue made the entire experience smooth and reassuring. Thanks to his efforts, our landline service was restored and is now working perfectly. I truly appreciate his excellent service and would be happy to recommend him.
I had a great experience working with…
I had a great experience working with Trust Business. Praveen was extremely helpful with his instructions when setting up both my phone and WiFi box and I was able to get everything up and running quickly. Highly recommend!
I had been experiencing issues with my…
I had been experiencing issues with my phone service and was concerned about how long it might take to get resolved. Fortunately, Prasenjit stepped in over the weekend and provided exceptional support from start to finish.
Despite it being outside normal business hours, he was responsive, professional, and clearly committed to resolving the issue as quickly as possible. He took the time to thoroughly investigate the problem, quickly identified the root cause, and had my phone service restored in a very short period of time.
What impressed me most was his dedication and willingness to provide assistance during the weekend, ensuring that I was not left without service any longer than necessary. His technical knowledge, troubleshooting skills, and clear communication made the entire process smooth and stress-free.
Customer service of this standard is rare to find. Prasenjit went above and beyond to help, and his professionalism and commitment to customer satisfaction truly deserve recognition.
I would like to sincerely thank Prasenjit for his outstanding support and would highly recommend him to anyone requiring assistance. An excellent experience and a well-deserved 5-star rating.
Very helpful and patience to setup the…
Very helpful and patience to setup the device
Surajit was great
Surajit was great, talked me through both accounts on how to set up. Strait forwarded instructions on the home one that ai was having problems with and managed to get it resolved. Now up and running wheyyy.
was very helpful and gave out good…
was very helpful and gave out good instructions. Thank you praveen
Great Support from Trust
Trust Telecom support was prompt and patient. Praveen called within a few minutes, was allowed access to my PC and installed the desktop app so i can make and receive calls from my PC. No need to hold the phone in my hands.
Great service from him.
Very good prasenjit helped me out in my…
Very good prasenjit helped me out in my broadband issue
I had an issue with my Oyster…
I had an issue with my Oyster connection, and Prasenjit provided outstanding support from start to finish. Despite it being the weekend, he made himself available to help, which I truly appreciated. He quickly identified the root cause of the problem and resolved it efficiently with minimal disruption.
Throughout the process, Prasenjit was patient, professional, and highly knowledgeable. He explained everything clearly, answered all my questions, and ensured that the connection was working perfectly before finishing the job. His technical expertise, dedication, and commitment to customer satisfaction were evident throughout.
It's rare to receive such prompt and reliable support, especially outside of regular working hours. Prasenjit's willingness to go the extra mile and his quick resolution made the entire experience stress-free. I am extremely grateful for his assistance and would highly recommend him to anyone looking for knowledgeable, dependable, and professional technical support. Thank you, Prasenjit, for your excellent service!
Trust business not as it’s says
Lost phone and internet on Friday night spoke to customer service Saturday for about two hours trying everything they said I am a business owner of a very busy garage with mots repairs , brakedowns etc now been told Monday will be sorted and spoken with a manger to be told that Openreach will be coming from 8/1 o’clock Tuesday five days later still no response from Openreach company said a new router was sent too come today still nothing ask Costomer service again waiting for a response or another lie my business is losing money now five days in no phone or internet lucky we have a card Mechine that has own sim very disappointed in this company it’d you have any trouble with phone lines this is not the company you want to be with trust business to put you out of it
RUBIN IS THE BEST SALES PERSON THAT I…
RUBIN IS THE BEST SALES PERSON THAT I HAVE EVER MET. I switched over from Bonline and Rubin made this transfer straighforward and was super helpful.
Problem solved
After the engineer installed my broadband it was still not working which was quite frustrating. But I received a call from Pintu who, via WhatsApp video call talked me through every step so we fixed it together.
Pintu was very helpful, professional and patient as my studio was busy with people and I kept getting interrupted.
Thank you Pintu.
Perfect customer service from the start…
Perfect customer service from the start to the finish, Haile is fantastic ambassador to this company too, nothing is too much for her.
I am glad I switched my business to Ttust Business.
Highly recommend
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