Absolute bait and switch. I signed up for Keep because it was advertised as a no-fee business card. Out of nowhere, they hit my account for $83.99 for a 'subscription' I never agreed to. To make mat... Toon meer
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Lees wat reviewers zeggen
After over 15 months as a client, they have introduced their Premium blablabla service for 19,99 per week. (+$1,000 per year) to access the credit - no opt-out option. This cost is more than expensi... Toon meer
Mandatory $19.99/week fee now, after being marketed and sold to me as a free card. Their revenue should come from transaction fees, not account fees. Sure this is a small price to pay as a business... Toon meer
Keep has been a game-changer for our business. Their team is incredibly supportive, responsive, and truly committed to helping us succeed. From day one, they’ve worked closely with us to understand... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Keep offers a corporate credit card for Canadian businesses, featuring higher credit limits and up to 4x rewards on transactions, all powered by the Mastercard network. The card also includes additional features such as unlimited virtual cards, employee accounts, and online expense dashboard.
Contactgegevens
515 Legget Drive, K2K 3G4, Ottawa, Canada
- support@trykeep.com
- trykeep.com
3,0
Gemiddeld
147 reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Keep is always so accommodating and…
Keep is always so accommodating and patient with any request or inquiry I have. The flexibility Keep offers my small business is a game changer! I highly recommend Keep!
12 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your kind review! We’re glad to hear that Keep’s flexibility has made a meaningful difference for your business and that our team has been accommodating and patient with your needs. We truly appreciate your recommendation.
If you ever need support, feel free to reach out at support@trykeep.com—we’re always happy to help.
Antwoord van Keep
Thank you for your rating—we appreciate you taking the time to share your experience with Keep.
If you have any questions, feedback, or need support, please don’t hesitate to reach out at support@trykeep.com. We’re always happy to help.
Seamless setup and great support
The application process was quick and straightforward, with everything clearly explained from the start. Onboarding was smooth, and the team made sure I had everything I needed to get going. Shout out to the account management team—they’ve been responsive, helpful, and genuinely invested in my success. Highly recommend Keep for any business looking for a better banking experience.
26 april 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your thoughtful review. We’re pleased to hear that your application and onboarding experience went smoothly, and that our account management team has been helpful and responsive throughout. We appreciate your recommendation and are glad Keep has been a strong fit for your business.
If you ever need assistance, feel free to reach out at support@trykeep.com—we’re happy to help.
Fantastic service and experience
Fantastic service and experience. CFO here. I use Keep for my current company, and will use them again for the next one.
We don’t need the credit as much as the virtual card and spend management features. Great work Molly and team. Always a pleasure
15 april 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your kind words. We’re glad to hear that Keep’s virtual card and spend management features have been a valuable part of your workflow. It’s great to know you’d choose to work with us again in the future.
If you ever need support, don’t hesitate to reach out at support@trykeep.com—we’re always happy to help.
Bye bye Donald!!
We moved from amex and have been using trykeep for about 3 months. Happy to buy Canadian and we really love Molly in Vancouver. She’s great!!
2 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re glad to hear you are enjoying your experience with Keep. It’s always great to support Canadian businesses, and we’re especially happy to hear that Molly has made a positive impression.
If you ever need any assistance, feel free to reach out at support@trykeep.com.
Online Business Owner
Great to see a modern, digital banking experience for Canadians. I have an online business and I needed funding to fuel our growth. I submitted the info they needed and had an answer in 24 hours and money in bank account shortly thereafter. The credit card/banking stuff is all slick and easy, I have to move money between currencies quite a bit - works well.
Support has been responsive, no complaints.
9 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review. We’re glad to hear that Keep has provided a fast and seamless funding experience for your business and that our platform is meeting your needs—especially when it comes to managing currencies and day-to-day banking. It’s great to know our support team has also been responsive.
If you ever have any questions, feel free to contact us at support@trykeep.com. We’re always here to help.
I feel like these guys have made a…
I feel like these guys have made a mistake on how much cash back they give on spend.
We put all of our google ad spend on Keep and we pretty much fly free to Bali each month lol
9 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review. We’re glad to hear you’re seeing strong value from your spending with Keep and that the rewards have made a meaningful impact. It’s great to know the card is working well for your business needs.
If you have any questions or need support, feel free to reach out at support@trykeep.com.
Totally shocking service
Totally shocking service. They are total thieves.
You cannot speak to a real person. Whenever you have an issue you have to go through a bot. We lost $3600 through trykeep when they shut down our account without any authorisation.
Do not trust them, go with one of the big 5 banks.
7 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Will,
Thank you for sharing your experience. We are genuinely sorry for the frustration caused.
While we are glad the funds were ultimately returned, we recognise the situation should have been handled with more care and urgency from the beginning.
We have taken your feedback seriously and are making improvements to our internal processes to help ensure a better experience for all customers moving forward.
We appreciate you bringing this to our attention and value the opportunity to do better.
The Keep Team
Did anyone experience a scam for a keep credit card for phishing
No 2 factor authentication on the account. Was newer. Did anyone get a phishing email or strange email and have problems with money being stolen out of account then blamed on you recently?
1 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your feedback. We’re actively working to provide the best support in this situation and are continually strengthening protections for all our users. Our team is in touch with each affected account and is committed to assisting you every step of the way to ensure a smooth and reassuring experience.
Please keep an eye on your inbox for a message from support@trykeep.com—we truly appreciate your patience and understanding.
Business owners be warned
Worst credit card company for help. Company is determined to give you the run around. Promoting to help small business owners and entrepreneurs but doesn’t “keep” their word. Avoid them and go to a competitor save yourself the trouble.
24 april 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Keep, we’re committed to supporting small business owners through responsible service and transparent processes. While we understand not every experience is the same, we always aim to provide fair and consistent support.
If you have any remaining questions, you’re welcome to contact us at support@trykeep.com.
Cancelled for Keep's Mistake
Had the card for a few months. It was very useful. Great help to my business. Statement extensions allowed me to pay weekly, but before a payment was to come out, I got a phone call from a rep stating they had "accidentally" debited the full payment, which I was not prepared for. After weeks of back and forth trying to sort out THEIR mistake, the cards balance was paid in full (after being blocked for a month) and 2 weeks after the card was paid, I received an email that they are closing my account and off-boarding me because of "Changed Risk Criteria."
The company and their reps are not honest about their service and not transparent about the processes that affect their decisions. AND are not willing to admit when something is their fault.
22 april 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your feedback. We understand your concerns and regret that your experience did not meet your expectations. As part of our regular account reviews, decisions regarding account status are made based on a variety of factors, including risk assessments, and account closures are final once communicated.
We appreciate the time you spent with Keep and wish you the best moving forward.
Keep was amazing and on the ball the… aweo
Keep was amazing and on the ball the limits are high and the flexibility is large
Amanda and Natalia were very professional
27 maart 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re glad to hear that you’ve had a great experience with Keep and that our high limits and flexibility have been helpful. We also appreciate your recognition of Amanda and Natalia.
If you ever need any support, feel free to reach out at support@trykeep.com. We’re always happy to help!
Review for Keep Corporate Credit Card
Review for Keep Corporate Credit Card
We’ve had an exceptional experience with the Keep corporate credit card. From setup to day-to-day use, everything has been smooth, efficient, and incredibly helpful for our business operations.
A huge shoutout to our account rep, Molly—she has been absolutely amazing. She’s responsive, knowledgeable, and genuinely committed to making sure we’re getting the most out of the program. Her support has made a big difference for our team and has been a key part of why this card has worked so well for us.
The card features are exactly what we need—easy expense tracking, flexible controls, and great reporting tools that integrate with our systems. It’s helped streamline our financial processes and given us more clarity and control over our spending.
We highly recommend Keep and especially working with Molly if you have the chance. Five stars all the way!
6 juni 2024
Review zonder uitnodiging
Antwoord van Keep
Thank you for your outstanding review! We’re so pleased to hear that Keep has been a great fit for your business and that your experience has been smooth and efficient. A special thanks for recognizing Molly.
If you ever need assistance or have additional feedback, feel free to reach out at support@trykeep.com. We’re always happy to help!
It’s just how easy the Keep platform is…
It’s just how easy the Keep platform is for me as a business owner, so I’ll recommend it to my fellow Canadians. Having all your banking details and support in one place makes it super convenient and worth signing up for. From domestic to international transfers, it’s all made simple. That’s just my take, though; yours might differ, but I think you’ll like it.
10 maart 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you so much for your kind words! We’re thrilled to hear that Keep makes banking easier and more convenient for you as a business owner. Simplifying domestic and international transfers while providing comprehensive support is exactly what we aim for. We truly appreciate your recommendation to fellow Canadians! If you ever need assistance or have any feedback, we’re always here to help at support@trykeep.com.
Timely & Efficient
Keep has provided timely and efficient service and funding. They are quick to respond and offer a variety of options to suite your requirements.
14 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re pleased to hear that you found our service timely and efficient. Providing quick responses and tailored funding options is a priority for us, and we’re glad to know it has met your needs. If you ever require further assistance or have any questions, please don’t hesitate to contact us at support@trykeep.com. We’re always happy to help!
Easy!
The process is easy to use and the customer service is super responsive!
26 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re delighted to hear that you found the process easy to use and our customer service responsive.
Providing a seamless experience and prompt support is our priority. If you ever need any assistance, please don’t hesitate to reach out at support@trykeep.com. We’re happy to help!
Keeping business credit cards organized…
Keeping business credit cards organized within a single app is incredibly efficient. I've been using this system for our company, and it has streamlined our financial management significantly. Each employee can easily track their expenditures, and they can attach receipts directly to their charges, which simplifies our monthly reconciliation process. The transparency and ease of access mean I can review every transaction effortlessly, ensuring complete accountability and accurate record-keeping for our business expenses. This has been a game-changer for our financial operations!
Thank you
Joe Marano
President
Rent In Ottawa Property Management
25 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for sharing your experience! We’re thrilled to hear that Keep has helped streamline your financial management and improve transparency for your business. Making expense tracking and reconciliation easier is exactly what we strive for.
If you ever have any questions or need assistance, please don’t hesitate to reach out at support@trykeep.com. We’re happy to help!
Keep Credit Card - The best!
I've had an excellent experience with KEEP Credit Card so far. They offer a higher credit limit than most other cards, which has been incredibly helpful for managing my expenses and making larger purchases without any stress. On top of that, their customer service is truly fantastic—responsive, friendly, and always willing to go the extra mile to resolve any issues or answer questions. Highly recommend KEEP Credit Card for anyone looking for flexibility and top-notch support!
24 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for sharing your experience! We’re glad to hear that the Keep has provided you with the flexibility and support you need. Offering higher credit limits and exceptional customer service are key priorities for us, and we’re thrilled that you’ve found both valuable.
If you ever have any questions or need assistance, please don’t hesitate to reach out at support@trykeep.com. We’re happy to help!
"Keep has been an absolute game-changer…
"Keep has been an absolute game-changer for my business! Their product has helped me so much, and their team has been incredibly professional in every interaction I've had. I want to give a special shoutout to Ariana Juarez for her outstanding support. I was initially very skeptical, but after enrolling, I can't express how happy I am with their service. I highly recommend Keep to everyone—give it a try, and you won't be disappointed!"
15 januari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re thrilled to hear that Keep has made such a positive impact on your business and that our team, especially Ariana, has provided outstanding support. It’s great to know we could exceed your expectations.
If you ever have any questions or need assistance, please feel free to reach out at support@trykeep.com. We’re always happy to help!
Customer service is quick, clear and accurate
Amanda has been extremely quick to respond to on questions I’ve had. And the response is clear and accurate.
14 februari 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your review! We’re glad to hear that Amanda has been responsive and provided clear, accurate support. We appreciate your feedback and are always here to assist.
If you ever need anything, please don’t hesitate to reach out at support@trykeep.com. We’re happy to help!
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