Absolute bait and switch. I signed up for Keep because it was advertised as a no-fee business card. Out of nowhere, they hit my account for $83.99 for a 'subscription' I never agreed to. To make mat... Toon meer
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Lees wat reviewers zeggen
After over 15 months as a client, they have introduced their Premium blablabla service for 19,99 per week. (+$1,000 per year) to access the credit - no opt-out option. This cost is more than expensi... Toon meer
Mandatory $19.99/week fee now, after being marketed and sold to me as a free card. Their revenue should come from transaction fees, not account fees. Sure this is a small price to pay as a business... Toon meer
Keep has been a game-changer for our business. Their team is incredibly supportive, responsive, and truly committed to helping us succeed. From day one, they’ve worked closely with us to understand... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Keep offers a corporate credit card for Canadian businesses, featuring higher credit limits and up to 4x rewards on transactions, all powered by the Mastercard network. The card also includes additional features such as unlimited virtual cards, employee accounts, and online expense dashboard.
Contactgegevens
515 Legget Drive, K2K 3G4, Ottawa, Canada
- support@trykeep.com
- trykeep.com
3,0
Gemiddeld
147 reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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This company is amazing
This company is amazing — fast approval and excellent communication. Keep is the perfect way to grow your business with the funding you need, without the hassle you’d get from traditional banks. Highly recommend giving Keep a try!
7 juli 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Gospel Connection,
We know it’s been a little while since you shared this, but we truly appreciate you taking the time to leave a review.
We’re so glad to hear that you had a smooth approval experience and found our communication helpful along the way. It means a lot to know that Keep is supporting your business with the funding you need.
Your recommendation really means a lot to us, and we’re grateful to be part of your growth journey.
If you ever need anything, feel free to reach out to us at support@trykeep.com. We’re always here to help.
Best regards,
The Keep Team
Great service always there to help!
4 juli 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Cow Wings,
While this review is from a while back, we want to thank you for sharing your experience with us.
It’s great to hear that you’ve had such a positive experience with our service and that our team has been there when you needed support. That’s exactly what we aim for.
If there’s ever anything you’d like help with down the line, don’t hesitate to reach out at support@trykeep.com. We’d be glad to assist.
Best regards,
The Keep Team
Keep has been truly amazing than…
Keep has been truly amazing than conventional banks. They are very flexible, super fast in application and pretty straightforward.
Highly recommend and best decision ever. Just try and fall in love with the new way of banking!
30 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Tita,
This may be an older review, but we truly appreciate you sharing your feedback with us.
We’re so glad to hear Keep has been a great alternative to traditional banks and that you’ve found the process fast, flexible, and straightforward.
Thank you for your recommendation and support.
With regards,
The Keep Team.
Great company and stress free service…
Great company and stress free service to use, from application to approval i would recommend any business in Canada to use Keep way better than the traditional stressful bank.
15 oktober 2024
Review zonder uitnodiging
Antwoord van Keep
Hi Cleaning,
Even though this feedback was shared a while back, thank you for taking the time to leave it.
We’re really glad to hear you’ve had a smooth and stress free experience from application to approval. It’s great to know Keep has been a helpful alternative to traditional banking for your business.
We truly appreciate your recommendation.
With regards,
The Keep Team.
Antwoord van Keep
Hi Esteban,
We know this review is from some time ago, but we still really appreciate you sharing your experience.
We’re glad to hear you’ve had a positive experience with our team and customer service.
Thank you for your support.
With regards,
The Keep Team.
A true game-changer!
Keep has been a game-changer for our business.
Their team is incredibly supportive, responsive, and truly committed to helping us succeed. From day one, they’ve worked closely with us to understand our unique needs and provide solutions that make a real difference. We wouldn’t be where we are today without them.
Keep is constantly evolving, releasing thoughtful updates and new features that add real value. It’s hands down one of the best decisions we’ve made for our business. Highly recommend to anyone looking to grow and streamline their operations.
27 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Conquer,
Although some time has passed since this review, your feedback remains valuable to us.
We’re so glad to hear Keep has made such a positive impact on your business. It’s great to know our team’s support and ongoing improvements have been helpful along the way.
We truly appreciate your recommendation and your trust in us.
With regards,
The Keep Team.
Always quick to respond
Always quick to respond, easy process and much nicer than dealing with the banks.
Great service
24 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Aviad,
We realize this review is not recent, but we are grateful you took the time to share your thoughts.
We’re glad to hear you’ve found the process easy and our team quick to respond. It’s great to know your experience has been smoother compared to traditional banks.
We truly appreciate your feedback.
With regards,
The Keep Team.
Excellent tool for my Business
I’ve been using Keep Card for my company, and it has been a great help. It’s simple, efficient, and it is really helpful.
Keep card also have Capital that you can loan money with monthly payments. It is a great tool when yiu need.
Overall, Keep Card has been a valuable tool to improve my business purchasing. Highly recommended for any business owner looking for a digital edge!
— Beauty Body Sugaring by Pauline
24 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Ricardo,
Although some time has passed since this review, your feedback remains valuable to us.
We’re glad to hear Keep has been a helpful and efficient tool for your business, and that it’s supported your purchasing and overall operations.
We truly appreciate your recommendation and support.
With regards,
The Keep Team.
So far so good
So far, we have three entities using Keep Business to deal with our daily procurement requirements. The capital function provided by Keep has given us huge flexibility to manage our big purchases, such as equipment, labour, and some other items that credit cards can't handle.
Our account manager, Molly, has always been helpful, responding to our requests promptly and addressing our concerns immediately within her authority.
24 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Spike,
Although some time has passed since this review, your feedback remains valuable to us.
We’re glad to hear Keep has been a helpful and efficient tool for your business, and that it’s supported your purchasing and overall operations.
We truly appreciate your recommendation and support.
With regards,
The Keep Team.
Try Keep - Actually!!
Outstanding customer service and a very great platform. The promotions are very attractive and evolving. I recently discovered the various Try Keep options with Funding, conversions and virtual cards and I am quite impressed. . The account manager Daniel that I was aligned with is great. Very attentive, patient and approachable. He went above and beyond to ensure my concerns were addressed. The service fees are a bit high but still manageable. This is definitely an area that needs improvement. But above all, a very satisfactory experience!
19 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Mishka,
We recognize this review was shared some time ago, and we appreciate you taking the time to share such detailed feedback.
We’re really glad to hear you’ve had a positive experience with the platform and our team, and we’ll be sure to share your kind words with Daniel.
We also appreciate your comments on fees and are continuously working to keep our pricing clear and competitive as we improve the overall experience.
Thank you again for your support.
With regards,
The Keep Team.
I was approved very fast
I was approved very fast, and they are really very responsive to request. Its amazing how my buisness has been supported by Keep, i recommend Keep anytime. Its Real and Amazing.
15 maart 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Victor,
Even though this goes back a bit, we really appreciate you taking the time to leave a review.
We’re glad to hear the approval process was quick and that our team has been responsive and supportive of your business.
Thank you for your recommendation and support.
With regards,
The Keep Team.
Great For Higher Limits
This is a great company for start-ups looking for higher credit card limits or capital. Underwriting was pretty quick, and our rep always responded within an hour to any concerns.
19 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Hi Hellenic,
This is a bit of an older review, but we did not want to miss the chance to thank you for your feedback.
We’re glad to hear the underwriting process was quick and that your experience with our team was responsive and supportive.
We truly appreciate your feedback and support.
With regards,
The Keep Team.
It was an easy sign up and approval…
It was an easy sign up and approval process. The communication was immediate and effective. The training on the platform was also great and the support from Daniel our account manager is five star. Amazing company.
2 juni 2025
Review zonder uitnodiging
Keep is so much better then the Big…
Keep is so much better then the Big Banks. I can get customer support that is person and they do not charge me a service fee for help!
11 juni 2025
Review zonder uitnodiging
Keep is an amazing company helping…
Keep is an amazing company helping business owners establish credit. Also they have excellent customer service.
10 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your kind review! We’re glad to hear that Keep has been helpful in supporting your credit-building journey and that you’ve had a positive experience with our customer service.
If you ever need assistance, feel free to reach out to us at support@trykeep.com—we’re always happy to help.
Unreliable credit company
Unreliable - its not even credit, you are expected to repay every 7 days. Miss a payment and you are to connect your bank account and wait three days.
They cancelled our account without no intimation today - not even paying off their rewards points. Waste of time and unreliable.
10 juni 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with Keep did not meet your expectations.
Just to clarify, the default repayment period for the Keep card is monthly. There is also an option to repay weekly through our Statement Extension feature, which is offered to eligible customers for extra flexibility and is completely optional.
We understand how disappointing it can be to lose access to rewards. However, as outlined in our program terms, accounts that have entered a past due status may become ineligible for reward redemption, even if payment is later completed. These policies are in place to help maintain a fair and consistent experience for all customers.
We appreciate your feedback and are always working to improve the way we communicate our terms and features.
If you have any remaining questions, please feel free to email us at support@trykeep.com.
Antwoord van Keep
Thank you for your review! We’re glad to hear that you’ve had a positive experience with our team.
We’re always here to help, so if you ever need anything, feel free to reach out at support@trykeep.com.
Best corporate credit card & bank account
This whole experience with Keep has been great! Their support team is amazing and answered every question I asked. They offered our fairly new business a credit card and the process was easy. The website is excellent and easy to navigate. Really great company!
2 juni 2025
Review zonder uitnodiging
Antwoord van Keep
We’re thrilled to hear that you’ve had a great experience with Keep—from the easy application process to the support you received and your experience with the platform. We’re proud to support growing businesses and appreciate your feedback.
If you ever have any questions, feel free to reach out at support@trykeep.com
They advertise to support financial…
They advertise to support financial needs of businesses. They are not a normal credit card, your business will be subject to accelerated repayment terms. Do no recommend
28 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for your feedback. We understand that our model may feel different from traditional credit card products. Keep is built specifically to support small businesses with tools that offer flexibility, including repayment structures designed to align with ongoing business needs.
We’re grateful you gave us the opportunity to support your business. If you have any further questions or would like more information, please don’t hesitate to reach out to us at support@trykeep.com.
smooth customer experience good…
smooth customer experience good approval and fast. bank was too slow for me
1 mei 2025
Review zonder uitnodiging
Antwoord van Keep
Thank you for the 5-star review! We’re so glad to hear that you had a smooth experience with Keep and that our fast approval process made a difference.
If you ever need support, please feel free to email us at support@trykeep.com. We are always happy to help.
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