Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Toon meer
Bedrijf heeft geantwoord
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Toon meer
Bedrijf heeft geantwoord
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
620 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Anthony in C.S
Anthony in C.S. made such a wonderful and most positive difference for me in the politest way he handled my issues. He was prompt in his responses and found a way to assist that was agreeable for both sides. I admire his skills and hope customers ask for his name in assistance moving forward. This company is lucky to have such a special individual in this department.
With Gratitude,
Marsha. Las Vegas
18 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Marsha,
Thank you so much for taking the time to share your feedback.
We’re truly happy to hear that Anthony was able to assist you in a polite, prompt, and effective manner. It’s always our goal to ensure our customers feel supported and understood, and we’re glad he was able to turn your experience into a positive one.
Your kind words will definitely be shared with Anthony and the rest of the team, it will mean a lot to him.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.
The Rovina Support Team
Aira did a great job
Aira did a great job. very prompt and courteous.
19 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Greg,
Thank you so much for your kind feedback!
We’re glad to hear that Aira was able to assist you promptly and courteously. She will definitely appreciate your recognition of her effort.
If you ever need anything else, please don’t hesitate to reach out , we’re always here to help.
The Rovina Support Team
Don’t buy this scam
Don’t buy this scam! They auto-renew without your permission! Junk! Do NOT buy!
18 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Kathy,
We’re truly sorry to hear about your experience and understand your frustration regarding the subscription renewal.
We would appreciate the opportunity to review your account and help resolve this for you. Please send us a direct message at info@tryrovina.com with your order details or the email used on the purchase so we can assist you further.
We would also like to clarify that the subscription details are disclosed throughout the customer journey, including:
• before adding the product to cart
• during checkout
• in the post-purchase confirmation email
• and within the customer account portal
We always aim to provide transparency regarding our subscription program and are continuously working to improve the customer experience and communication process.
Thank you,
The Rovina Support Team
Customer service was very helpful
Customer service was very helpful. Thank you.
18 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Rene,
Thank you so much for your kind feedback!
We’re very happy to hear that our customer service team was able to assist you and provide a helpful experience. Your support truly means a lot to us.
If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!
The Rovina Support Team
Great customer service and very quick…
Great customer service and very quick resolving my issue. Thank you!
18 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Heidi,
Thank you so much for your kind words! We’re very happy to hear that you had a great experience with our customer service team and that your issue was resolved quickly. Your feedback truly means a lot to us, and we appreciate your support.
The Rovina Support Team.
Antwoord van Tryrovina
Hi Jenny,
Thank you so much for your kind feedback!
We’re very happy to hear that you found our support helpful. Your support and positive words truly mean a lot to our team.
If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!
The Rovina Support Team
Confident and concise.
Arlyn, the agent has been very helpful she responded my query and request with precision. Thank you Arlyn you have given me a peace of mind to this matter appreciate you.
6 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi there,
Thank you so much for your kind words and thoughtful feedback!
We’re very happy to hear that Arlyn was able to assist you with confidence, precision, and care. Providing peace of mind and a smooth experience for our customers is always our goal, and your feedback truly means a lot.
We’ll be sure to share your comments with Arlyn. Thank you again for your support and appreciation!
The Rovina Support Team.
I recently ordered Rovinsa Astaxanthin…
I recently ordered Astaxanthin from Rovina There was a big mix up regarding the subscription which was extremely frustrating I thought I was going to have to through the drawn out exhausting steps to resolve this but I was pleasantly surprised, Aljan a representative from Rovina resolved my issue very quickly Made me whole. I would definitely recommend this company!
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Dear Victoria,
Thank you so much for sharing your experience and feedback!
We sincerely apologize for the frustration caused by the subscription mix-up, but we’re very happy to hear that Aljan was able to resolve the issue quickly and make things right for you.
Providing efficient and caring customer support is very important to us, and we truly appreciate your patience and understanding throughout the process.
Thank you again for your recommendation and support, it truly means a lot to us!
The Rovina Support Team.
Nicole helped me in a timely respectful…
Nicole helped me in a timely respectful manner
16 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Kendra,
Thank you so much for taking the time to share your feedback!
We’re very glad to hear that Nicole was able to assist you in a timely and respectful manner. Providing prompt, professional, and caring support is very important to us, and your kind words mean a lot to our team.
We truly appreciate your support and look forward to serving you again in the future.
Wishing you all the best!
The Rovina Support Team
Excellent company an excellent customer service!
I believe this is a really good company.I started having stomach problems and told them that I had to cancel both of my subscriptions.And they did it without hesitation.They were very kind and helpful ! I would certainly consider ordering from this company again. I have never had a company so easy to deal with and so kind!
16 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Cheri,
Thank you so much for your kind words and for sharing your experience with us!
We’re truly sorry to hear about the stomach issues you experienced, but we’re very glad our team was able to assist you promptly and make the cancellation process easy and stress-free.
Providing compassionate and understanding customer service is very important to us, and your feedback means a lot to our team. We truly appreciate your support and would be honored to serve you again in the future.
Wishing you all the best and good health always!
The Rovina Support Team.
The situation was really odd due to an…
The situation was really odd due to an allergic reaction and Gem was very understanding. They not only refunded the "accidental" second purchase, but also credited the first which I didn't expect because it was more than 2 months ago
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Rob,
Thank you so much for sharing your experience and for your kind words about Gem!
We’re truly sorry to hear about the allergic reaction, but we’re glad that Gem was able to assist you with understanding and care throughout the situation. Providing compassionate and fair support to our customers is very important to us.
We sincerely appreciate your trust and thank you for giving us the opportunity to make things right. Wishing you all the best and good health moving forward!
The Rovina Support Team.
Misunderstanding to begin with didn't…
Misunderstanding to begin with didn't make things go that well.
Gem was great help trying to get things resolved.
I feel things need to be explained a bit better on the order refill department. Auto refill shouldn't be a option unless it is agreed apoun or special signing on order .
Gem took care of the request I made and resolved the issue.
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi David,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the refill/subscription process and completely understand your concerns about having clearer information provided during the ordering process.
Your feedback is truly valuable and helps us continue improving our communication and overall customer experience.
We’re also very pleased to hear that Gem was able to assist you and help address your concerns. We will gladly pass along your kind words to her.
Thank you once again for your patience, understanding, and continued support.
Kind regards,
The Rovina Support Team
Good product and Gem was very helpful
Good product and Gem was very helpful! :) 💪🏽🙏🏽
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hello Anderson,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying the product and that Gem was able to provide helpful support throughout your experience. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
Antwoord van Tryrovina
Hi Gary,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying the product and that Gem was able to provide helpful support throughout your experience. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
Ajan Immediately fixed my problem
Ajan Immediately fixed my problem
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi April,
Thank you so much for taking the time to share your experience!
We’re happy to hear that Ajan was able to immediately resolve your concern and provide the assistance you needed. Your kind feedback truly means a lot to our team.
If you ever need anything else, please don’t hesitate to reach out , we’re always here to help!
The Rovina Support Team.
Gem answered promptly
Gem answered promptly, very politely, and with a quick and clear and very helpful resolution to the issue.
14 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Jay,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Gem was able to assist you promptly, politely, and provide a quick, clear, and helpful resolution to your concern. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
MY COMPLAINT WAS HANDLE IN A TIMELY…
MY COMPLAINT WAS HANDLE IN A TIMELY MANNER.
14 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Josie,
Thank you for your feedback!
We’re glad to hear that your concern was handled in a timely manner. Providing prompt and efficient support is always our goal, and we truly appreciate you taking the time to share your experience with us.
The Rovina Support Team.
Isaias | Customer Support Jerked me…
Isaias | Customer Support Jerked me around for 2 days, before notifying me that I would be refunded my credit card charge, that lead me to cancelling my card so that no further charges could be made.
I did not sign up for auto ship, yet received notification of the shipment after it shipped.
The order I placed was a one time order, i wanted to try first before moving forward with the supplement.
I received the shipment today, so if you would send me a return label, I will surely send it back.
I noticed no difference in anyway using your product.
4 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Jeanne,
We sincerely apologize for the frustration and inconvenience this experience has caused you. We completely understand your concern, especially since you intended to place only a one-time trial order before deciding whether to continue with the product.
Please rest assured that your subscription has already been canceled successfully, and a full refund for the recent charge has been processed. There will be no further recurring shipments or charges moving forward.
We truly appreciate your feedback and the opportunity to address your concern.
The Rovina Support Team.
Great customer service
Angelie was so incredibly kind and helpful to me throughout all of our emails. Really made me enjoy my dealings with Rovina. Thank you for all your help!
14 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Alicia,
Thank you so much for your kind words and wonderful feedback!
We’re truly happy to hear that Angelie provided you with a positive experience and was able to assist you throughout your emails. We’ll be sure to share your message with her, it will definitely make her day!
Thank you for choosing Rovina, and we truly appreciate your support.
The Rovina Support Team.
Everything worked out so nice
Everything worked out so nice! Great products.. very happy with customer service and products. Thank you so much!
14 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Cindi,
Thank you so much for your kind words! We’re truly happy to hear that everything worked out well and that you’re satisfied with both our products and customer service. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
The Rovina Support Team.
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