Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Toon meer
Bedrijf heeft geantwoord
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Toon meer
Bedrijf heeft geantwoord
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
619 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service agent was…Ralph
The customer service agent was extremely helpful. My problem was rectified very quickly and a very nice, friendly manner. Im very impressed and I look forward to trying the product I ordered. Thanks so much Ralph.
12 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Darlene,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that Ralph was able to assist you quickly and resolve your concern in a friendly and helpful manner. Providing excellent customer service is very important to us, and we're thrilled that your experience left such a positive impression.
We'll be sure to pass along your kind words to Ralph. We hope you enjoy your product and have a wonderful experience with it.
Thank you again for your support and for being a valued part of the Rovina community!
The Rovina Support Team.
DISAPPOINTING ! I received ANOTHER order today after…
I received ANOTHER order today after being told of my cancelation status and assured no further shipments would be going out.
Its disappointing since what I was asking for was to simply to honor your cancelation policy.
I would've probably sent in a favorable review of Rovina.
Now ? ... I feel I am owed for all this wasted time talking with a program designed to suck whatever last bit of money from former customers.
11 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced.
We understand how upsetting it can be to receive another shipment after believing your subscription had already been canceled. We would like to look into this matter further; however, we are unable to locate your account based on the name provided in this review, as it does not contain enough information for us to accurately identify your records.
To allow us to investigate and assist you properly, please contact us directly at info@tryrovina.com with your full name, order number, or the email address used when placing your order. Our team will be happy to review your account and work toward a resolution as quickly as possible.
We appreciate your feedback and the opportunity to address your concerns. We look forward to hearing from you and assisting further.
The Rovina Support Team.
We had a great customer service…
We had a great customer service experience with Rovina and Jean was so fast and caring.
10 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hello Clyde,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. We'll be sure to share your kind words with Jean, he'll be delighted to know that her quick response and caring support made a positive impact. We truly appreciate your support and look forward to serving you again in the future!
The Rovina Support Team.
Excellent customer care and support
Excellent customer care and support. Quick response and agreeable solution!
11 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Margaret,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you were happy with the support you received and that we were able to provide a solution that worked for you. Your feedback means a lot to us, and we truly appreciate your trust and support. If there's ever anything else we can assist you with, please don't hesitate to reach out.
The Rovina Support Team.
This company is awesome I recommend !!!
This company is awesome and the customer service is excellent they take care with every order and if you have any concerns they are on standby willing and ready to help, cant encourage you to try this out enough the results are very good and they take care in every customer.
10 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Jack,
Thank you so much for your wonderful review and recommendation!
We're thrilled to hear that you've had such a positive experience with both our products and customer service. Providing attentive support and ensuring our customers feel valued are top priorities for us, so it's incredibly rewarding to know that our efforts made a difference for you.
We're also delighted to hear that you're happy with your results. Your kind words and encouragement mean a great deal to our entire team.
Thank you again for your support and for being a valued part of the Rovina community!
The Rovina Support Team.
This company is one of the few that…
This company is one of the few that responded the very next day , and I really appreciated Miya. They deserve a A from me !!!
11 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Roseann,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you received a prompt response and that Miya was able to provide the assistance you needed.
Your kind words and recognition mean a great deal to us. We take pride in providing timely and helpful customer support, and we're thrilled to know that your experience reflected that. We'll be sure to pass along your compliments to Miya.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Thank You Miya!…
After 6 emails to Rovina Cudtomer Service Specialist, to cancel my subscription and future orders. Miya was quick with her response and diligently solved my issue.
10 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Robin,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulty you experienced while trying to cancel your subscription, and we understand how frustrating it must have been to contact us multiple times before getting a resolution.
We're very pleased to hear that Miya was able to respond quickly and diligently resolve the issue for you. Providing timely and effective support is extremely important to us, and we'll be sure to share your kind words with her.
Thank you again for your patience and for giving us the opportunity to make things right. We truly appreciate your feedback and your support.
The Rovina Support Team.
I’d like to thank Dadah for the support…
I’d like to thank Dadah for the support I needed
10 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Kristine,
Thank you for taking the time to share your feedback! We're delighted to hear that Dadah was able to provide the support you needed.
Providing helpful and attentive customer service is very important to us, and we're glad Dadah could assist you and make your experience a positive one. We'll be sure to pass along your kind words.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Jean was very helpful
Jean was very helpful in securing a quick, hassle free refund of 70%, while I kept the product. I'm satisfied that I don't have to deal with packaging and shipping and if I keep using the product maybe I'll be happy with the results.
9 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Chris,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Jean was able to assist you with a quick and hassle-free resolution.
We completely understand wanting to avoid the inconvenience of return shipping, and we’re glad we could find a solution that worked well for you. We truly appreciate your openness to continuing to try the product, and we hope you’ll see positive results over time.
Your satisfaction means a lot to us, and we’ll be sure to pass your kind words along to Jean.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Dadah was very helpful with my concerns…
Dadah was very helpful with my concerns and promptly responded. He is a great asset to your company.
9 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Mary Anne,
Thank you so much for your kind words and 5-star review!
We’re glad to hear that Dadah was able to assist you promptly and effectively with your concerns. Providing helpful and responsive support is what we always strive for, and it’s wonderful to know he made a positive impact on your experience.
We truly appreciate your support and feedback!
The Rovina Support Team.
I reached out with a last minute change and your team was able to accommodate me with no disruption of delivery of your product.
I reached out with a laxt
5 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Kevin,
Thank you so much for your 5-star review and kind feedback!
We’re glad our team was able to accommodate your last-minute change and ensure there was no disruption to your delivery. Providing smooth and reliable service, even with urgent requests, is always our goal.
We truly appreciate your support and are happy to have you as a customer!
The Rovina Support Team.
Good product but tried to cancel…
Good product but tried to cancel subscription three times and it still arrives. I included my name , address, email address and phone number each time.
Todd Barks
9 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Todd,
Thank you for your feedback, and we’re sorry to hear about the inconvenience you experienced.
We understand how frustrating it must be to receive additional shipments after attempting to cancel your subscription. Please rest assured that we take this seriously. We have already processed your cancellation request, and we’ve also reached out to you via email to confirm the details and ensure your subscription is fully stopped moving forward.
We appreciate you taking the time to contact us and provide your information during your cancellation attempts. Your feedback helps us improve our process to prevent this from happening again.
If you need any further assistance, please don’t hesitate to reach out—we’re here to help.
The Rovina Support Team.
Angelie helped me through a complicated…
Angelie helped me through a complicated situation of me hitting auto refill before I really got a chance to test the product throughly. I received another shipment and was caught off guard and wasn’t very happy about getting another shipment before I tried the product. Angelie walked me through how to go and cancel my auto refill and gave me the option to try it now for the period I wanted to with no obligation to the refill yet. We decided if I wasn’t satisfied I would see if any of my friends wanted to try it that way keeping the product, and if not I could return it for the refund. She was very nice to deal with and helped me out 100%. She turned a bad situation into a good one. Thank you Angelie
15 mei 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hello, Bob.
Thank you so much for your wonderful feedback and for the 5-star review on Trustpilot!
We’re truly glad to hear that Angelie was able to assist you through a complicated situation and turn it into a positive experience. She always strives to provide clear guidance and supportive solutions, and it’s great to know she was able to help you manage your auto-refill concern, explore your options, and feel more comfortable moving forward.
Your kind words will surely mean a lot to Angelie and the rest of the team. We appreciate your trust and are happy we could assist you!
The Rovina Support Team.
Absolutely scammed on this product
Absolutely scammed on this product, the 5 star reviews are paid reviews when you put it into A.I it will also tell you not to trust this company...They continue to sell me the product...I have over 2 years supply sold to me in 4 months and its not the real strength
9 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Alisha,
We’re truly sorry to hear about your experience and understand how frustrating this situation must feel for you. We take feedback like this very seriously and would like to address your concerns transparently.
First, we want to clarify that Rovina does not pay for fake reviews. All reviews are submitted voluntarily by real customers based on their personal experiences with both our products and customer support. We respect every customer’s opinion, whether positive or negative.
After reviewing your concern, we understand that you feel you received more product than expected within a short period of time. The recurring orders were generated under the subscription option selected during checkout, which is clearly disclosed throughout the customer journey, including before checkout, during checkout, in confirmation emails, and inside the customer account portal. However, we never lock customers into subscriptions, and customers may cancel anytime through the portal or by contacting our support team.
We also want to assure you that our products are manufactured in FDA-registered and GMP-certified facilities and go through quality control processes to ensure product consistency and safety.
We’ve already reached out to you directly to further review and address your concerns regarding your account and orders. Kindly reply to our message so we can work toward a proper resolution for you.
Thank you for your feedback, as it helps us continue improving both our products and customer experience.
The Rovina Support Team.
Nearly immediate attention to my email
Nearly immediate attention to my email, and satisfactory response, politely & respectfully tendered. Thank you!
8 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Melissa,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you received prompt, polite, and respectful assistance from our team.
Providing timely and satisfactory customer support is very important to us, and your kind words truly mean a lot.
Thank you again for your support and for being a valued part of Rovina!
The Rovina Support Team.
They were very nice and helpful
They were very nice and helpful. Good company, I just couldn't use the product. I kept getting packages for a while after I canceled.
8 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Ron,
Thank you for taking the time to share your feedback. We truly appreciate your kind words about our team and are glad to hear that you found our support helpful.
We’re sorry to hear that the product wasn’t the right fit for you and sincerely apologize for the inconvenience caused by the continued shipments after your cancellation request. We understand how frustrating that experience can be.
Please know that your feedback is important to us, and we are continuously working to improve both our processes and customer experience to help prevent situations like this moving forward.
Thank you again for your patience and understanding, and we appreciate the opportunity to assist you.
The Rovina Support Team.
Thank you Jean
Thank you Jean!
Your immediate reply to my email... AND my request for help was wonderfully pleasant! (I wish my doctor's office was this easy...🤗)
Again, thank you
D. S
8 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Ann,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Jean was able to assist you promptly and make your experience a pleasant one. We truly appreciate your kind words and your feedback, it means a lot to our team. We’re always here to help whenever you need us
The Rovina Support Team.
Great costumer service
7 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Oksana,
Thank you so much for your 5-star review! We’re delighted to hear you had a great experience with our customer service team. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything, we’re always here to help
The Rovina Support Team.
Jean was wonderful and helpful in all…
Jean was wonderful and helpful in all aspects, thank you!
7 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Adam,
Thank you so much for your kind 5-star review! We’re delighted to hear that Jean was wonderful and helpful in all aspects of your experience. We truly appreciate your feedback and will make sure to share your lovely words with her. If you need any further assistance, we’re always here to help
The Rovina Support Team.
I wanted to Thank Jean for excellent…
I wanted to Thank Jean for excellent customer service and getting back to me about my order immediately contacted me to let me know that they’re preparing to ship it. Thank you for reaching out most companies don’t do that.!
7 juni 2026
Review zonder uitnodiging
Antwoord van Tryrovina
Hi Angel,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Jean provided you with excellent customer service and kept you updated about your order. We always aim to keep our customers informed every step of the way, so it means a lot to know this was appreciated. We truly value your support and will be sure to share your kind words with Jean. If you need anything else, we’re always here to help.
The Rovina Support Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.