Thomson Snell & Passmore Reviews 119

On my mothers death we decided to go with a bigger law firm rather than mums small local one , innorder to get the probate done due to a family members illness, we had a desire to sort this ASAP

My mum lived a simple life. Her assets were few and she left everything in order
For us ....
We were amazed at her thought to lable
Her folder and the 3 bank/ saving account s and their sort codes
She had a modest house all paid for
Despite us needing to get this probate done as quickly as possible , the lawyer assigned to us was oossibly the slowest lawyer i have ever come across ... either she was away or on leave and very diffiuclt to get hold of
Even though i spoke at length about this all she persisted in charging us for hours of unwanted investigation in to my dads will / probate( he had left everything to mu mum 10 years ago
I think i would nt have minded spending the extortionate amount of money if we felt that she had got on with it ....

But she did nt
Alison brunsdon however the para legal secretary was fantastic
No nonesense. Replied with intelligible e mails not the very dense ones our lawyer would send us
And got the last bit of this probate done in a jiffy .....

Mark Politz clearly explained the legal framework and family aspects in helping us complete our wills, LPAs and discretionary trust review. Over this year the work has been undertaken efficiently and met out timescales. It was a pleasure working with Mark to achieve our objectives.

Writing your will is not always easy but Nicola Brant was a pleasure to deal with. She very quickly understood what I wanted to achieve and delivered a solution that not only met my objectives but also identified the most efficient way to achieve them. Great service and peace of mind

Rebecca Swain is a star. My property transaction was plagued by utter incompetence and confusion from the other side. Rebecca dealt with all challenges with persistence and patience. She is a fine professional, backed up by friendly, efficient support. I would recommend her and the firm to anyone looking for conveyancing services

Very professional, knowledgeable and helpful. I would highly recommend.

Mark Politz listens carefully to our aims and is always very helpful and clear with his advice. He is friendly and easy to work with. He delivers efficiently on schedule and on budget.

First class service with purchasing a property with a bridging loan and then selling our previous house,

A huge thank you to Lawrence Hiller-Wood and TSP. Lawrence’s professionalism, attention to detail and kindness has massively helped me through a very difficult time in my life and I can not praise the team enough in how swiftly they dealt with matters, and the level of communication they had with me.

Thank you again Lawrence and I look forward to working with your colleagues on the next stage of my journey.

My experience of being a commercial landlord was nil & Olivier Butler steered me through the process professionally & patiently. He advised on all the potential difficulties I might face & how best to protect my interests.

Simon Mitchell was a massive help in dealing with our matter. His professionalism was excellent and I would highly recommend him and TS&P.

Good service. Knowledgeable staff.

Sarah Crane was delightful to work with. Living in a different country to England, our communication was by email and phone and not face to face. In spite of the potential barriers to communication there were no problems. Sarah was knowledgeable, responsive, unfailingly polite, and open to listening and understanding foreign legal issues as well as issues not strictly speaking legal. She kept us informed on progress, and gave us estimates of likely response times from other agencies.

The Lawyer / Solicitor James Cahan is highly professional in the field of Medical Negligence .He is an expert in this field and i recommend him to anyone seeking medical negligence advice .James is very supportive and always very helpful .He is the best solicitor.

The services provided were explained clearly and the process was efficient.

Fabulous, professional advice from the start to finish.

I have been more than impressed with this company. I have been contacted throughout my case on every point no matter how minor. I have been helped mainly by Flora who has been professional, knowledgeable and friendly throughout the process. If I have had to contact the company with a question, then within hours I have a reply and the offer of a phone call should I need it. I have been shown compassion and thoughtfulness which is far beyond what I expected. I could not ask anymore.

We found Thomson Snell & Passmore through an online search for solicitors experienced in probate cases for a non-domicile family member. We were directed to Sarah Crane who lead our case in the most professional and thorough manner. Sarah kept us regularly updated and fully replied to all email enquiries and questions. Her expertise and willingness to find solutions to complicated issues has proven to be invaluable and saved us money. It's been an emotional journey for my family and Sarah’s understanding and compassionate approach from day one made the difficult time easier. Sue Hague assisted Sarah in this case and she was also super diligent and responsive. Thank you both for your hard work, we will praise and recommend you to anyone that might need your services in future.

Very clear, helpful, useful and full information delivered in a friendly and professional manner

Ursula Vaughan

TS&P where outstanding during my entire medical claim. Jenny Waight in particular was efficient, informative and compassionate right from the initial consultation, through a very difficult process and time for our family. She kept me updated along they way and gave excellent advice throughout the process. I have no hesitation in recommending this firm for medical negligence claims.