Turner & George Reviews 

378
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of the meat is simply exceptional—without doubt some of the best I have ever purchased. Every order has been beautifully prepared, expertly packaged and delivered to an incredibly high... Toon meer

Beoordeeld met 1 van de 5 sterren

Following a significant order for £150, I complained that the Galician beef rib I received was different from what was shown on their web site. They sent me something better for a roast (small r... Toon meer

Beoordeeld met 5 van de 5 sterren

I've used this butcher numerous times and never had anything that was less than top-drawer! Recent order highlights were their Butchers Dogs (my wife wants me to order some more!), and the bone in ch... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using T&G's online butcher and delivery service regularly since 2010 when they started out as East London Steak Company. They have never missed an order. They have never messed up an order.... Toon meer

Bedrijfsgegevens

  1. Horeca

Informatie afkomstig van verschillende externe bronnen

Looking to buy meat online from an online butcher? Turner and George delivers high quality naturally reared meat to London and the UK including Spanish Galician steak. Order dry-aged steak online for delivery anywhere in London within 24 hours from our...


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

378 reviews

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3 sterren
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3,6

Alle reviews

(378)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Ordered online a few time’s during…

Ordered online a few time’s during lockdown and didn’t receive full order but was still charged the full amount. Emailed them several times with no response, called them, no one picked up. Good experience in store but stay away from delivery unless you want to lose money. Disappointing never to get refunded for meat that was never delivered.

16 juli 2020
Review zonder uitnodiging
Logo Turner & George

Antwoord van Turner & George

Hi there, thanks for leaving your feedback and please accept our sincere apologies for the lack of response. Unfortunately we have no way of tracking you via your username on here, so would you mind responding with your order number so that a member of the team can look into this as a matter of urgency. All the best, T&G.

Beoordeeld met 1 van de 5 sterren

T&G NO MORE!!

T&G NO MORE!!

If you want to order a week plus in advance only to be told at 9pm the night before the delivery will not be coming or you are happy to receive half the order 3 times in a row, then I can recommend T&G!

Unfortunately this butcher is now a classic example of a greedy business, resulting in poor customer service!

I have used T&G for over 10 years, recommended them to friends/family who have also recently had very disappointing experiences, so it is such a shame.... but enough is enough!

There are many decent local butcher’s out there! So like myself and my circle that have previously used T&G, please find another butcher, possibly a local one that needs support (especially at the moment) and who will always remain gratefully for your custom unlike T&G!

5 juli 2020
Review zonder uitnodiging
Logo Turner & George

Antwoord van Turner & George

Hi Jason,

We are very sorry to hear of your frustration and disappointment with regards to ordering from Turner & George. We have just sent you an email, which we hope goes some way as to explaining what happened with your particular order, along with details of your refund. And rest assured that we are working hard to make sure that it doesn't happen again.

Best regards,

Turner & George.

Beoordeeld met 5 van de 5 sterren

Amazing Steak and Service

Ordered a 1kg porterhouse steak which was delivered on time and well packed. Cooked it on the big green egg and it was simply fantastic. It is great to find a really good butcher who can be trusted to deliver true quality. Thank you.

20 juni 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor quality

I was recommended T&G from a BBQ group after been let down by another online butcher. I ordered 2kg & 1kg Breast rib racks and 2 x 2 baby back ribs with some chicken legs. The Breast ribs were a joke, they contained about a third of rib and the rest belly and gristle, not cheap at £33 for both of these and so I complained as I wanted to BBQ racks of ribs St. Louis style just like their advertised picture, they refunded the cost of these ribs very quick.

Yesterday I opened the baby back ribs, boy the smell… Jebus it was eggy, I washed the ribs and they seemed better but after cooking for hours we realised these were off. The worst was the chicken, a very eggy smell from them, I marinated them for a few hours but the smell… I know I have been refunded the £33 for the main ribs but the whole £50 order has been shocking.

I wouldn’t recommend them.

26 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality and very fast and safe service

I ordered 3 times for Turner and George, incredible high quality, very well packed. The delivery the first 2 times was good. The third time unfortunaly, the delivery was not made, and from what we have gathered the driver from DPD delivered the packet on the wrong address, on the recipe it was listed that it was delivered to us, then it was changed to Concierge, when we then called them and informed that was impossible, since the our Concierge close earlier than the time stated by their driver, they just informed us, that it was delivered to an Eastern European man(!) I then contacted Turner and George, and they instantly issued a credit note ad refund for our order. Is exactly this kind of safe and good service, which want me to keep using them. And as mentioned the quality is outstanding. You can use this company with absolutely peace of mind.

Thank you guys, I will order soon again.

27 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

A first class service and great meat.
5⭐️‘s all the way.

10 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always exceptional quality meat

Been buying my meat from Turner and George for several years now and I've never been disappointed. Everything is of the highest quality - deliveries arrive in excellent condition, cuts are very well prepared and the cooked results are excellent. Supermarket bought meat and poultry just doesn't come anywhere close.

7 februari 2020
Review zonder uitnodiging

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