Turtle Mat Reviews 339

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superfast delivery. Minimum of packaging with little plastic which is a bonus for me as I hate waste.The usual great Turtle Mat quality . Perfect size. Looks great in situ.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Something special thank you very much…

Something special thank you very much for the service and beautiful and good products

30 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Good Morning,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Beautiful Mats

I’ve bought turtle mats before and they look , wash and wear really well . I’ve just bought one for family and they love it . Lots of choice, easy ordering and quick delivery .

29 december 2025
Beoordeeld met 5 van de 5 sterren

Well done Turtle Mat

This is the fourth time I've used this company and their website, packaging and delivery times are superb. The long runner mat is beautiful and so soft and looks wonderful in my kitchen. I've had two mats that sit in my doorways for over 10 years and although a little faded from washing them, they wash and dry wonderfully well, they are still going strong. I have high hopes for this mat too. I know they are expensive, a much saved for purchase, they are worth every penny.

30 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Good Morning,

Thanks for taking the time to leave this great review.

I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.

We look forward to welcoming you back to Turtle Mat soon.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Pat,

Thank you for sharing your order experience. Your feedback is appreciated.

I am very pleased to see you were happy with the service and the product received.

Kind Regards,
Turtle Mat

Beoordeeld met 3 van de 5 sterren

Could be better for the price

Good product at absorbing water, but the smaller mats slip easily on wooden floors despite the description saying they don't. Also if you use a Dyson to clean it, the fibers come away quite easily, so best to use a brush to clean away debris.

5 december 2025
Review zonder uitnodiging
Logo Turtle Mat

Antwoord van Turtle Mat

Good Morning,
Thanks for your review.
We are sorry to hear you're experiencing issues with your mat. Please don't hesitate to send us an email and we can help further.
Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

door mat

Accessible customer service who respond quickly.
Good quality door mat.

9 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Derek,

Thanks for your review.

Thank you for sharing your order experience. Your feedback is appreciated.

I am very pleased to see you were happy with the service and the product received.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Excellent products and great customer care

Excellent products and great customer care. On Black Friday I ordered a couple of Turtle mats but as I was not able to receive the parcel on the scheduled delivery time frame (few days after order) the team kindly held on to my order and sent it exactly when I requested so it arrived when I was home. I discovered the products at a fair years ago and bought one mat there and then; since I bought some more over the years for most of my family and friends: good range of designs and the quality is great. My elderly parents particularly appreciate the grip of any map (from the simple ones to the more elegant and expensive ones) Original presents that are very useful!

28 november 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Carine,

Thanks for taking the time to leave this great review.

I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.

We look forward to welcoming you back to Turtle Mat soon.

Kind Regards,
Turtle Mat - Laura

Beoordeeld met 5 van de 5 sterren

Great thanks.

24 november 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Christine,

Thank you for sharing your order experience. Your feedback is appreciated.

I am very pleased to see you were happy with the service and the product received.

Kind Regards,
Turtle Mat - Laura

Beoordeeld met 5 van de 5 sterren

Good quality mat

The mat arrived promptly and does a job of brightening up my hallway. It keeps my hall floor cleaner too. It appears to be good quality but only time will tell.

24 november 2025
Beoordeeld met 5 van de 5 sterren

My dog has developed arthritus in his…

My dog has developed arthritus in his hips and now has a problem with his feet sliding away from him on smooth surfaces. I already know how good Turtle mats are so just needed some extra to fill spaces. The new ones are just right, easy to clean, stay where I put them and my boy is safe on them.

11 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Lesley,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.

Kind Regards,
Turtle Mat

Beoordeeld met 4 van de 5 sterren

Mats arrived late

Mats arrived late - but that was better than our original order which was delivered to the wrong place - due to the error in the order taken by phone .

Mats in good condition.

9 december 2025
Beoordeeld met 3 van de 5 sterren

Lovely mat, shame it rucks up.

Loved the mat design and size. However, it's supposed to be multigrip which I got so it wouldn't move in the carpet, but it rucks up which is disappointing, so I'm going to have to find somewhere else to use it.

4 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Hi Elizabeth,

Thanks for your review.

It's nice to hear you love the design of the mat. Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles.

Please don't hesitate to contact us on email and we will be happy to help you further.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

My Best Buy

I have had these mats for more than 10 years and they are perfect for my purposes where my canine family is concerned, be they elderly or younger.

10 december 2025
Logo Turtle Mat

Antwoord van Turtle Mat

Good Afternoon,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

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