My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Toon meer
Bedrijf heeft geantwoord
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Toon meer
Bedrijf heeft geantwoord
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cance... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Eftpos-apparatuur leverancier
- Business to Business-service
- Betalingspasverwerker
- E-commerceplatform
- Betalingsdienst
Over Tyro
Geschreven door het bedrijf
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Contactgegevens
2000, Sydney, Australië
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Uitstekend
527 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great facilities
Great facilities, Easy loans with reasonable fees. Tyro is a great banking and EFTPOS provider.
23 september 2024
Antwoord van Tyro
Hi Michael, we're thrilled to hear of your positive experiences with Tyro banking and facilities and appreciate you taking the time to leave a review! -Juliette
Great service
Great service. System easy to use.
Facility allows a business peace of mind with cash flow.
12 september 2024
Antwoord van Tyro
Hi V, thanks for the taking the time to leave a review. We're thrilled to hear Tyro is ticking the right boxes for your business! -Juliette
Easy quick lending
Easy quick lending . Has helped in the growth of my business hugely .
11 september 2024
Antwoord van Tyro
Hi Josie, thank you so much for leaving us a positive review. We're really glad to hear that our lending products are working so well for you - Sarah
After hours support is very good
After hours support is very good. Also help on web solves most issues in an easy to read formatt/
6 september 2024
Antwoord van Tyro
Hi Rick, Thank you very much for taking the time to provide us with a positive review, we are so pleased to see that Tyro checks all your boxes for you. Please reach out should you have any questions. -Monica
Antwoord van Tyro
Hi Bawadharani, Thank you for your glowing recommendation! We're so glad to hear you've had a seamless experience with Tyro. We're here to support you whenever you need us! -Monica
Very reliable
Service is great never had any problems using tyro highly recommended
6 september 2024
Antwoord van Tyro
Hi Mandeep, Thank you so much for your kind words! We're thrilled to know you've had such a positive experience with Tyro. We truly appreciate your recommendation! -Monica
I would give zero stars if I could
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cancel your subscription get ready for the games drawn out over a 6+month period. Requesting that POS needs be to sent back in a specific bag which they supply but never even send, no honouring credit amounts as agreed, and then somehow not being able to credit back into an account of which they just direct debited out again two weeks prior.
Tyro - clown show
5 september 2024
Review zonder uitnodiging
Antwoord van Tyro
Hi Scott, We're truly sorry to hear about your experience, and we take your concerns very seriously. This is far from the level of service we aim to provide. We’d like to resolve this as quickly as possible, please send us your Merchant ID or ABN so we can help rectify this for you. Your feedback is invaluable, and we’ll work hard to make this right. Thank you for bringing this to our attention. -Monica
Great service!!!!
4 september 2024
Antwoord van Tyro
Hi Phillip, Thank you for the enthusiastic feedback! We're thrilled to hear that you're happy with our service. If you ever need anything, we're here to help! -Monica
Only one thing
Only one thing
If you have tyro loan $50 k and we paid off $25 k of portion why I am not getting credit whatever I paid off?
1 september 2024
Antwoord van Tyro
Hi there, We understand your concern and apologise for any confusion. We recommend reaching out to our customer support team for a detailed explanation and to ensure that your account is accurately updated. We're here to help resolve this as quickly as possible. -Monica
It must be very helpful of cash flow…
It must be very helpful of cash flow for small business.
26 augustus 2024
Antwoord van Tyro
Hi Keon, We're glad to hear that our services are helping with your cash flow! Supporting small businesses is a top priority for us. If there's anything more we can do to assist your business, please let us know. -Monica
Antwoord van Tyro
Hi Rachana, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. If there's anything else we can do for you, please don't hesitate to reach out! -Monica
WORST SERVICE EVER, IRRESPONSIBLE
WORST customer service ever. I have initiated contact since early July and have not reached any resolution to my concern raised, and TYRO continues to hold on to my funds till this date. Its been more than 5 weeks. You guys stop providing any call back and email responses takes ages only responding that you will get in touch once the matter is resolve which I never hear any updates. Furthermore, should I get in touch with any of the staff, they will call you at the end of the day only to tell you that the supervisor is not in so they cant address the matter, and will get the team to call the next day, WHICH THEY NEVER DO. They have wasted so much of my time, and continues to patronise me with my concerns. I am still waiting for a call back of the past 5 days.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Tyro
Hi Zelyod, We sincerely apologise for the distress and frustration you've experienced. This level of service is unacceptable, and we understand how important it is to have your concerns addressed promptly. We would like to escalate your issue as a priority and will ensure that a senior member of our team contacts you directly to resolve this matter as soon as possible, so we may do this can you please provide us with your Merchant ID or ABN. Please know that your feedback is being taken seriously, and we're committed to finding a solution. Thank you for your patience. -Monica
When you sing up it is fast
When you sing up it is fast, when you need something else you have to sit on the phone for hours. Still waiting for a consultant to get back to me regarding eftpos costs. at this stage think you are going to loose by business to Smartpay !
19 augustus 2024
Antwoord van Tyro
Hey Charles, We apologise for the delay and the inconvenience you've experienced. Your time is valuable, and this is not the level of service we aim to provide. We’ll escalate this matter to ensure a consultant reaches out to you as soon as possible, please send us your Merchant ID. We value your business and hope to resolve this issue promptly. - Monica
It was a pleasure to be very helpful…
It was a pleasure to be very helpful for me in my business
16 augustus 2024
Antwoord van Tyro
Hi Ahmad,
We're delighted to hear that our service has been helpful for your business! It's our goal to make things easier for you. If there's anything else we can assist with, please don't hesitate to reach out. Thank you for your support! -Monica
Fantastic
Fast, efficient and pleasant to deal with on the phone. Nothing is too much trouble and as an owner of 2 businesses it makes my life very easy
16 augustus 2024
Antwoord van Tyro
Hi Michelle, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our service. Your satisfaction is our top priority, and we're here to support you and your businesses every step of the way. -Monica
Very good service and very helpful.
14 augustus 2024
Antwoord van Tyro
Hi Akashpuri, we are so pleased to read this lovely review, thank you! -Monica
Tyro business model really accommodates…
Tyro business model really accommodates our small business.
It’s flexibility and fast delivery makes it any viable solution for a small or large business.
14 augustus 2024
Antwoord van Tyro
Hi Joel, thanks for the lovely review! -Monica
Antwoord van Tyro
Hi Brendan, we are so pleased to see this review. Glad to know Tyro is checking all the right boxes for you -Monica
Adorable smart eftpos service good…
Adorable smart eftpos service good network always updated technology. Five star ⭐️ ⭐️⭐️⭐️⭐️ results. Very happy using from last 7 year .
Jain
29 juli 2024
Antwoord van Tyro
Hi Puneet, thanks for taking the time to provide us with some lovely feedback, we are so pleased to hear our Tyro products are a perfect fit for you -Monica
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