My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Toon meer
Bedrijf heeft geantwoord
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Toon meer
Bedrijf heeft geantwoord
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cance... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Eftpos-apparatuur leverancier
- Business to Business-service
- Betalingspasverwerker
- E-commerceplatform
- Betalingsdienst
Over Tyro
Geschreven door het bedrijf
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Contactgegevens
2000, Sydney, Australië
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Uitstekend
527 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was able to pay back entire loan with…
Was able to pay back entire loan with little fuss. Staff very helpful
3 december 2024
Antwoord van Tyro
Hi Jiliian, thank you for taking the time to share your experience with our services! -Juliette
Easy to access and to repay when needed…
Easy to access and to repay when needed for Cash Flow.
3 december 2024
Antwoord van Tyro
Hi Danielle, thank you for the 5-star review! We are glad to know our features are working well for your business :) -Juliette
A monthly fee of $34.39 is rediculous…
A monthly fee of $34.39 is rediculous for a new group ( men's shed ) that don't use the machine monthly, as a not for profit organisation it makes it very hard to make ends meet.
2 december 2024
Review zonder uitnodiging
Antwoord van Tyro
Hi Rikki, thanks for taking the time to provide us with some feedback, we'd love to look into this for you. Please send us through an email with your Merchant ID so we may look into this for you further -Monica
Antwoord van Tyro
Hi Chandorasy, we are thrilled to know you are having an amazing experience with Tyro! Thank you very much for taking the time to leave us a review! -Juliette
Antwoord van Tyro
Hi Yaniari, thank you for leaving us a 5-star review! We are thrilled to hear you are having a great experience with us! -Juliette
Disappointed. Not recommended
Disappointed. Extremely poor service. Staff lack of knowledge. Hidden Fees n charges. Will Never recommend to anyone.
8 november 2024
Review zonder uitnodiging
Antwoord van Tyro
We're sorry to hear about your experience, we would like to help you resolve this issue for you as soon as possible. Could you please send us a DM with your Merchant ID or your ABN. Thank you for your patience - Sarah
Antwoord van Tyro
Hi Peter, thank you so much for leaving us a review !. We are glad that you find our products easy to use - Sarah
AVOID TYRO FOR PRIVATE CLAIMING
AVOID TYRO FOR PRIVATE CLAIMING. Unfathomably bad customer serviceAVOID TYRO FOR PRIVATE CLAIMING. Unfathomably bad customer service. After a month of calling countless times and spending hours on hold I still was not provided with the instructions needed to set up my machine for health fund claims. They connect you so you can take payments (and give them a cut) but they don't give you any help to set up the private health fund claiming. Presumably because there are no fees for them to collect for those transactions!!!
They obviously have been trained to talk to you like they are your best mate but they also clearly have not been trained to know how to handle any issues you may have. After spending an entire month calling tyro customer service, having my emails ignored and misinterpreted by Daniel Mansutti (acting sale manager) and being promised a call back from the Health team on multiple occasions, I just was told that not a single call back request had been passed through to the appropriate department. After an entire month of calling again and again, waiting on hold for hours and being dealt with by people that had no idea what to tell me, I was unable to talk to or email the appropriate department that could help me to set up the machine properly.
The impression I get is that this is a toxic company, probably run by a psychopath. Save your energy and avoid tyro.
2 november 2024
Review zonder uitnodiging
Antwoord van Tyro
We’re sorry to hear about this experience – it's not the experience we aim to provide. We’d like to better understand where things went wrong – can you let us know your Merchant ID so we can give you a buzz and get to the bottom of things? -Juliette
Antwoord van Tyro
Hi Anont, thank you for leaving us a 5-star review! Glad to know you are having a good experience with our services :) -Juliette
Overall not horrible
Irritating that you can't transfer on a weekend or after 7pm but it's a minor detail. Also wouldn't waste your time with the square device I've had two and both have not worked. In a whole I don't mind tyro
26 oktober 2024
Antwoord van Tyro
Hi Simone, we are sorry to hear our Tyro Go device was not able to meet the needs of your business. We’d like to hear more about your experience with us. If you’d be open to providing more feedback, could you please DM us your Merchant ID so we can get in touch? -Juliette
Always a pleasure to deal with
Always a pleasure to deal with. Quick fast loan application. Paying it back is easy. Would recommend to anyone with a small business.
20 oktober 2024
Antwoord van Tyro
Hi Jose, thank you very much for taking the time to leave us a review. We're really glad to hear that our banking product is working so well for you! -Juliette
Supportive
Supportive, friendly staff. Extremely helpful whenever I call for assistance. Don't have to wait on hold. Tyro machine works well, it easy to use. Tyro app is simple and easy to use, helps me keep track of income.
17 oktober 2024
Antwoord van Tyro
Hi Raquel, thank you very much for the 5 star review! We are thrilled to know your experience with Tyro has been satisfactory! -Juliette
Good service and helpful loans.
18 oktober 2024
Antwoord van Tyro
Hi Bruno, we're thrilled to hear of your positive experiences with Tyro services and products and appreciate you taking the time to leave a review! -Juliette
Best company to use better then the banks
It’s the best option for small business as fast speed and tech advanced way better then ANZ as they are hopeless machines
12 oktober 2024
Antwoord van Tyro
Hi Jagteshwar, thank you for your review! We're glad to know we are standing out! -Juliette
Antwoord van Tyro
i Kosta, thanks for the taking the time to leave a review. We're thrilled to hear Tyro is ticking the right boxes for your business! -Juliette
Very fast and quick set up
Very fast and quick set up.
Much better than the big 4 banks
Would highly recommend Tyro
Amazing customer service.
8 oktober 2024
Antwoord van Tyro
Hi Ngoc, Thank you for sharing your experience! We're delighted to hear that our setup was smooth and that you’re enjoying our service. It’s wonderful to know we're standing out from the big banks! If there's ever anything more we can do, please don't hesitate to reach out. We appreciate the recommendation! -Monica
Easy App to use and user friendly
7 oktober 2024
Antwoord van Tyro
Hi Giao, thank you very much for your review. -Juliette
Antwoord van Tyro
Hi Fan, thanks for the lovely review. Please do not hesitate to reach out should you have any questions. -Monica
Great experience and excellent service
Very happy with Tyro. Almost 6 years of business with them.
28 september 2024
Antwoord van Tyro
Hi Murtaza, thanks for sharing your lovely review with us, please do not hesitate to reach out should you have any questions. -Monica
It's cheaper to use compared to Square…
It's cheaper to use compared to Square and Zeller.
8 september 2024
Review zonder uitnodiging
Antwoord van Tyro
Thank you for the feedback - Juliette
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