My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Toon meer
Bedrijf heeft geantwoord
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Toon meer
Bedrijf heeft geantwoord
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cance... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Eftpos-apparatuur leverancier
- Business to Business-service
- Betalingspasverwerker
- E-commerceplatform
- Betalingsdienst
Over Tyro
Geschreven door het bedrijf
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Contactgegevens
2000, Sydney, Australië
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Uitstekend
527 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tyro
Hi Seunghyun, thank you for taking the time to leave us a 5-star review! -Juliette
Antwoord van Tyro
Hi Lisa, we're thrilled to hear of your positive experience with Tyro and appreciate you taking the time to leave a review! - Angelica
Good company for new businesses.
They are very straight up with what they have e promised. No BS no hidden costs.
7 februari 2025
Antwoord van Tyro
Hi Sam, we're thrilled to hear of your positive experiences with Tyro and appreciate you taking the time to leave a review! - Angelica
Tyro is the best
It’s a great initiative by tyro to support their customers and their needs financially. I feel proud and happy for choosing Tyro
5 februari 2025
Antwoord van Tyro
Thank you for choosing Tyro and for taking the time to leave us this amazing 5-star review! -Juliette
Antwoord van Tyro
Hi Jirapa, thank you for the 5-star review! -Juliette
Antwoord van Tyro
Hi Peter, thank you giving us a 5-star review! We are thrilled to hear you are having a great experience with our support teams! -Juliette
I have spent hours trying to log into…
I have spent hours trying to log into Tyro. There are too many codes, barriers and obstacles in the name of security, also for Tyro's internal processes.
27 januari 2025
Review zonder uitnodiging
Antwoord van Tyro
Hi CCCC, thank you for taking the time to leave us a review. We take pride in prioritizing the security of our merchant's account and we are sorry to hear it has not been smooth for you. Should you need assistance with going through it, please do not hesitate to contact us on 1300 008 976. -Juliette
Fastest and accurate service I have…
Fastest and accurate service I have never experience else than like Tyro has.
20 januari 2025
Antwoord van Tyro
Hi Vijaykumar, Thank you for your amazing feedback! We’re thrilled to hear that you’ve found our service to be the fastest and most accurate you’ve experienced. Your kind words inspire us to keep delivering the best for our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your support! -Monica
Talk funds not statutory write up…⁹
Talk funds not statutory write up people want to here b see the product n what the associated costs are
20 januari 2025
Review zonder uitnodiging
Antwoord van Tyro
Hi Trevor, thank you for writing us a review. Should you need further clarification about our products and costs, please reach out to us on cs@tyro.com and our team will be able to assist you. -Juliette
I've used Tyro for a number of years…
I've used Tyro for a number of years with little to no problems.
14 januari 2025
Antwoord van Tyro
Hi Beau, Thank you so much for your loyalty and for sharing your experience! We’re thrilled to hear that Tyro has been reliable for you over the years. Your satisfaction means the world to us, and we’re grateful to have been part of your journey.
If there’s ever anything we can do to enhance your experience further, please don’t hesitate to let us know. -Monica
untrustworthy company
after complaining of fees being taken out from my account over a month of no longer using tyro machines they agreed to refund the charge..14 days later and still no refund as agreed..untrustworthy company..
2 januari 2025
Review zonder uitnodiging
Antwoord van Tyro
Hi Brenton, Thank you for reaching out and sharing your experience. We sincerely apologise for the delay in processing your refund and for any inconvenience this has caused. This is not the level of service we aim to provide, and we completely understand your frustration.
We’d like to look into this matter urgently to ensure the refund is processed without further delay. Please know we have located your case and have organised for someone to be in touch with your today.
We value your feedback and are committed to making this right. Thank you for your patience and for giving us the opportunity to address your concerns. -Monica
They have become a very scammy company
They have become a very scammy company. Sent me a faulty device, when I tried to return it they tried to keep the money saying that I didn't sent it back, after giving them proof they accepted to refund but they will take a month to release the money, for absolutely no reason. Also got charged for other accessories they never sent.
1 januari 2025
Review zonder uitnodiging
Antwoord van Tyro
Hi David, Thank you for sharing your experience. We sincerely apologise for the issues you’ve encountered with the faulty device and the delays in processing your refund. This is not the standard of service we strive to provide, and we understand how frustrating this situation must be.
We take matters like these very seriously and want to ensure this is resolved as quickly as possible. Could you please reach out to us with your Merchant ID so we can investigate this further? We’re committed to making things right and addressing any additional concerns, including the charges for accessories you didn’t receive.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the matter. -Monica
TOO EXPENSIVE
TOO EXPENSIVE. 1.4% + $29(RENT) PER MONTH. OTHER COMPANY OFFER ME 0.80% AND NO RENT.
2 januari 2025
Review zonder uitnodiging
Antwoord van Tyro
Hi Gagandeep, Thank you for sharing your feedback. We understand that pricing is an important factor when choosing a payment solution. While our rates reflect the value of our service, including features like fast settlements and robust support, we recognise that every business has unique needs.
We’re always happy to review your account and explore ways to ensure you’re getting the best value. Please feel free to reach out to us with your Merchant ID and we’d be glad to discuss this further.
Your input is valuable, and we appreciate the opportunity to improve. -Monica
Antwoord van Tyro
Hi Yousif,
Thanks for your feedback! We’re glad to hear you’re happy with everything. We appreciate your support and look forward to helping you again. - Angelica
Antwoord van Tyro
Hi Hadyn, thank you for the 5-star review! We are happy to know you are having a hassle free experience :) -Juliette
Rude staff member on the phone when we…
Rude staff member on the phone when we missed our first minimum payment. We were unaware there was a minimum payment each month for the Tyro loan facility only to be told quite aggressively we should know this already and then told "we need payment right now".
2 januari 2025
Antwoord van Tyro
Hi Ben, thank you for taking the time to leave us a review. We have raised this matter as a complaint. Please know one of our agents will be in contact with you soon. -Juliette
Antwoord van Tyro
Hi Mohit, thank you for the 5-star review! We are thrilled to hear you are having a great experience dealing with us! -Juliette
Customer support is great
Customer support is great. The company is reliable. Thank you all. Happy Holiday from Black Sheep American Soul Food
19 december 2024
Antwoord van Tyro
Hi Jeffrey, thank you for the 5-star review! We are thrilled to know we are ticking the boxes to your business. Happy Holidays from the Tyro Team! -Juliette
Good service
Good service and different types of loans compared to other EFTPOS organisations/banks
6 december 2024
Antwoord van Tyro
Hi Nicholas, thank you for the 5-star review! We really appreciate you taking the time to write us a feedback about your experience! -Juliette
Antwoord van Tyro
Hi Cece, thanks for taking the time to provide us with some feedback, we are very pleased to hear! -Monica
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